Social Media Executive Assistant

BELFIORE MEDICAL AESTHETICS. Lekki, Lagos Aug **** till present

ROLE: Executive Assistant

• Acting as the point of contact between the executive and internal or external colleagues.

• Organizing meetings and taking minutes at meetings.

• Handling correspondence directed to executive and organization.

• Making travel arrangements and detailed travel itineraries and making hotel reservations.

• Drafts reports, proposals, presentation and necessary documents.

• Maintaining the current filing and database system, including daily inventory.

• Supports CEO in her external commitments and managing her calendar.

• Administrative and HR supports (recruiting support, training staffs, documents formatting, surveys set up and other administrative tasks), drafts emails and other correspondence as directed.

• Review current and future schedule daily to remain aware of scheduling considerations.

• Update company social media platform and website on daily/weekly basis. Including weekly newsletters and bulk SMS to all clients.

• Build productive relationship with clients, follow ups and answering inquiries and resolving complaint with professionalism.

• Confirm, cancel and reschedule appointments as necessary; conduct follow-ups on no-show ups.

• Successfully plan and organize company events.

• Innovatively contribute and execute business development and marketing ideas. IBEH UKAMAKA ROSE

W O R K E X P E R I E N C E

S K I L L S

Accomplished executive assistant offering 6 years of administrative experience with ability to adapt easily and multi task. Driven and focused with proven excellence in written and oral communication, interpersonal skills and presentations. Track record of handling administrative and clerical functions with professionalism and tact. Innovative. Hands on experience of using diplomacy and discretion while handling confidential information. P R O F I L E

Date of Birth: 10th February, 1991

State of Origin: Anambra

Marital Status: Single

Spoken language: English and Igbo

• Effective communicative skill; verbally, written and interpersonal.

• Ability to anticipate needs and solve problem with ease and tact.

• Adept in Technology and all MS Offices.

• Detail-Oriented.

• Innovative; flair for creativity

• Resourcefulness; multitasking, adaptation and

working under pressure.

• Strategic planning and marketing skill.

• Ability to interact supportively within a team

environment.

• Time Management skill.

• Administrative and organization skills.

• Discretion in handling confidential information.

• Computer skills and App use; Ms Word, Excel,

Powerpoint presentation, Wordpress, Canva,

Corel draw and most social media.

C A R E E R S U M M A R Y

Phone: +234**********, 070******** Email: *****.*****@*****.*** Address: No 3 Enahoro Street, Atlantic View Estate, Lekki, Lagos State. OLC RESOURCES NIG LIMITED. Warri Delta State Nov 2014 – June 2016 ROLE: Administrative Assistant/Customer Care

• Built productive relationship between clients and the company.

• Supervised as field agent, taking records and preparing reports.

• Documentation, clerical and administrative duties.

• Temporarily, MD's personal secretary, managing her calendar and official appointments.

• Contributed to team effort by accomplishing related results as needed.

• Built contacts with potential clients to create new business opportunities.

• Supported in writing new business proposals.

TEKRA GLOBAL CONCEPT LIMITED. Warri Delta State Dec 2013 – Oct 2014

ROLE: Front Desk Officer

• Resolved customers’ questions and complaint.

• Met clients demand and introducing new packages.

• Maintained customer good relationship with the organization.

• Demonstrated outstanding active listening skills, ability to resolve difficult customer situation with tact and ease.

• Followed up on clients to ensure their satisfaction on company services.

• Took daily inventories.

• Took part in outdoor marketing.

R E F E REES ( References are available on request.) E D U C A T I O N

Enugu State University of Science and

Technology

BSc Mass Communication (2.2), 2012

Mater Christi Girls High School, Igede, Ekiti

State.

(National Examination Council), 2008

ECWA Model Nursery and Primary School,

Port-Harcourt.

First School Leaving Certificate, 2002

Professional certification

National institute of management (NIM)

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