Manager Scrum

ALISA BENNETT SOTO

STRATEGY LEADER AGILE PROGRAM (CSM)(CSPO)(CSASP) & PROJECT MANAGEMENT PROFESSIONAL (PMP) 18303 Rossendale CT • Land O Lakes, FL 34638 • Tel: 813-***-**** • Email: *********@********.**.*** AGILE PROGRAM & SENIOR PROJECT MANAGER – SOSM

Software • Information Technology • E-commerce • Media Accomplished Strategy Leader with 20+ years of Program and Project Manager experienced leading large-scale development, implementations, upgrades, and e-commerce initiatives. Experienced team leader, known for creative problem solving and reinventing processes to streamline the delivery pipeline. o Special Expertise: Software development. Expert in development of both enterprise wide solutions/systems and e-commerce.

o Lean Process Driven: Deep understanding of methodology and lifecycle for software development. Expert at finding and trimming the fat in process and tools to better serve the needs.

o Team Leader: Recruits, mentors, and motivates highly effective – and loyal – teams. PROFESSIONAL EXPERIENCE

Price Waterhouse Coopers (PwC) 05/2018–PRESENT

PwC is a global network of firms delivering assurance, tax and consulting services for your business. Sr Manager/Scrum of Scrum Masters

Structured large-scale scrum team configuration, staffed and trained (15 teams of over 200 members) and coached them into a strong development platform; delivering streamlined digital management and tracking of client deliverables for all lines of US service and global territories. Highlights and Accomplishments

o Defined and implemented large scale Agile team organization structure, Roles and Responsibilities and workflow.

o Successful MVP and continuous delivery of new engagement planning tool platform (web

& Mobile apps) and restructure and expansion of a large-scale engagement delivery platform (web & Mobile apps).

o Agile champion on Agile Transformation successfully implementing change management techniques to move from a Waterfall process to Scrum, Kanban and Large Scale Agile.

o Managed 16 million per year budget

o Expert proactive product delivery planning and maintenance of roadmaps – moving the business from delivering every 4 months to every 6 weeks, moving toward every sprint. o Aha integration with Azure DevOps to ensure Product Owners have the right tools for superior stakeholder management.

o Proactive process creation with regular inspection and adaption for regular increased efficiencies

o Data driven reporting on team health using Azure DevOps Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 2 o Fostered team culture, training and continued collaboration of IT, Business Product Owner team and their stakeholders.

o Agile Coach for Product Owners, Scrum Masters, Team, Stakeholders and Leadership. o Prioritization of Epics and User stories for releases developed by collaborations with Product Owners, Business Analyst, Scrum Masters and Team. o Backlog management with keen eye toward traceability. o Scope management to ensure six week time boxed delivery. o Vendor Management ensuring staffing of high performing team members Randstad, Tampa, FL 11/2017–05/2018

Randstad is a staffing and workforce solutions firm; specializing in providing professionals for contract, contract- to-hire and direct placements.

Price Waterhouse Coopers (PwC)

A contract to Scrum Master 2 product teams for US IT customers (CDO & L&D) Highlights and Accomplishments

o For both teams established a pleasant atmosphere; where challenges can be overcome collaboratively and open communication is welcome. o Fathom

Quickly identifying key trouble areas within an established product team with a new Product Owner

Focused in on Roles and Responsibilities to get the team to accept the new Product Owner and reduce team in-fighting.

Management of project budget (FY18 2.8 million)

Establishment of processes to focus the team on the priorities to ensure forward momentum

Focus on getting the right resources in place to attain the roadmap 1 year goals o L&D

Kick off the engagement, introduction of key roles attributes and responsibilities of an effective scrum team and facilitation of Product Owner(s) identification

Coaching and Mentoring of Product Owners in a tiered PO structure

Creating and refining backlog with heavy focus on the Features

Scope and release Planning to ensure the scope is manageable within extremely tight fixed time boxes.

Introducing and mentoring of scrum process with the offshore Wipro development team

Nielsen, Oldsmar, FL 8/2012–9/2017

In more than 100 countries around the world, Nielsen provides clients the most complete understanding of what consumers watch and buy.

Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 3 Program Manager/Scrum of Scrum Masters & Senior Project Manager/Scrum Master – Collection & Crediting Platforms – Audience Measurement Staffed and trained a new (75 offshore and 33 onshore) team and grew them into a strong development platform; delivering ground breaking products.

Highlights and Accomplishments

o Effective transparent weekly Executive Reporting of multiple programs o Expert proactive planning and maintenance of delivery roadmaps – taking yearly production releases from 7 per year to 30 per year. o Successful Program management moving from an on-prem solution to AWS cloud. o Successful Strategic leadership using several disciplines; Program management, Resource management, Project planning, Budgeting, Release planning of multiple parallel projects with an over 5 million per year platform run rate, that’s products significantly contribute to 1.6 billion per year earnings. o Successfully built and managed multiple independent environments within budget and time-boxes.

o Experienced in full multi-year SDLC of the platform’s product (data); working with Product Leadership, Product Owners, Business Analysts, Quality Assurance and Data Scientists to go from requirements to presentations of user behavior data trending. o Prioritization of Epics and User stories for releases developed by collaborations with Product Owners, Business Analyst, Scrum Masters and Team. o Effective collaboration with Stakeholders, Product Owners, Scrum Masters and teams to seed backlogs with enhancements to refine Data results. o Product Leadership requirements gathering sessions to create epics and ensure that we had the proper acceptance criteria.

o Expert leadership collaborating with Product Integration Quality team to determine the Impact of defects on Release Candidates after User Acceptance Testing (Pre-Production workflow cycle) to prioritize defect resolution with Stakeholders. o Lead effective brainstorming strategy sessions with the teams to streamline development of multiple competing priorities to ensure success and maintain roadmap integrity.

o Expert management of complex communication channels o Establishment of processes to ensure expectations exceeded during implementation o Establishment of Team Roles and Responsibilities and implementation of effective change management

o Successfully projection and management of the Back office platform budget; keeping within targeted amount.

o Agile Transformation leader successfully implementing change management techniques to move from a Waterfall tollgate PMO process to Scrum, Kanban and Large Scale Agile. Defined and implemented Roles and Responsibilities, Team Agile organization structure, and Large Scale Agile workflow.

Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 4 o Lead process improvement efforts to develop and implement tools and processes to more effectively communicate in a fast past agile environment. o Agile Coach for Product Owners, Scrum Masters, Team and Stakeholders. Apex, Tampa, FL 6/2012–8/2012

Apex Systems Inc. is an IT staffing and workforce solutions firm; specializing in providing IT professionals for contract, contract-to-hire and direct placements.

Senior IT Project Manager at Bloomin Brands (Formerly OSI) A short term contract to help Bloomin brands through the RFP process and requirements gathering for a new Supply Chain Management System; Also, managed IT Audit compliance process creation and SharePoint 2010 upgrade projects.

Highlights and Accomplishments

o Help Business Document their process

o Business Systems Analysis of requirement

o Completed RFP Process to the short list of vendor to enable funding of project for 2013 o Worked with compliance professionals to help define and present IT’s responsibilities in the audit process

o Managed the SharePoint 2010 upgrade plan; choosing the approach and hardware requirements

PMSI, Tampa, FL 3/2011–6/2012

Founded in 1976, PMSI is one of the nation’s largest providers of specialty products and services for the workers’ compensation market.

Senior Project Manager – Pharmacy Business Implementation Manage Client implementations of Pharmacy Benefits Management (PBM) programs. PM Processes and Templates

Definition of PM best practices through process development and creation of project templates for a new Pharmacy line of business implementation team.

Highlights and Accomplishments

o Managed multiple implementation projects simultaneously of 4 million plus projected annual revenue

o SME for pharmacy LOB programs and parameters

o Established PM best practices and project templates. o Aggregation of lessons learned compiled into process improvement best practices o Establishment of Implementation Team Roles and Responsibilities o Establishment of processes to ensure client expectations exceeded during implementation

o Created project metrics to determine the implementation man hour expenditure o Identified efficiencies with business procedures to increase implementation timeframe o Mentoring and training of junior project team members Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 5 FAMILY LEAVE, Tampa, FL 2009–2011

Left work force for two years to focus on newborn son and home base. Took several accredited project management courses and obtained PMP credential and PM Certificate of Mastery. SAXOTECH, Tampa, FL 2005–2009

Leading software development and systems implementation company; focused exclusively on media clients. SAXOTECH solutions are used by over 600 news organizations worldwide. Senior Project Manager and Implementation Team Lead Managed implementation team and project-managed multi-site implementations of proprietary content- management software and hosting. Concurrently set up a PM process and templates that turned around several troubled projects.

Implementation Team

Managed 4 PMs and 10 Technical Implementation Specialists. Led SAXOTECH’S largest multi-site implementation in North America and project-managed development of new products. PM Processes and Templates

Established PM best practices and project templates. Estimated professional services on contracts; managed implementation process; oversaw statements-of-work (SOWs); resource allocation; monthly billing reports and status reporting to executive management and steering committee. Highlights and Accomplishments

o Took over at mid-point and successfully turned around a troubled $5 million project that was six months behind schedule and $800,000 over budget. o Project managed the upgrade of 100+ sites for Gannett/USA Today. o Developed software integration, and implementation process for all third-party products, including OMNITURE, Castfire, NetInformer, and Pluck. o Managed special projects, including online implementation-package upgrade that cut implementation time by 30 days per project.

o Created project management and resource-allocation processes that accelerated delivery of products by 30%.

o Mentored and trained all PM new hires, which accelerated ramp up to 100% productivity within 60 days (prior ramp-up time was 120 days).

EVATONE, Clearwater, FL 2002–2005

Content delivery solutions – CD and DVD production, marketing, and eSolutions – approx. 350 staff. eSolutions Production Manager

Project-managed a large scale, content management and production system that used a Documentum backbone. Managed 17-person team including production supervisors, graphic designers, CAD Specialists, and software engineers. Produced online & DVD catalogs for McGraw-Hill Construction (sweets.com), which implemented a complex work flow and approval process. o Created a new production process, starting from scratch. Successfully project managed two large-scale life-cycles software enhancements that increased production by 60%. Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 6 o Managed testing schedules, scripts, and testing cycles for redesign of in-house production and approval applications. Commended for consistently exceeding customer expectations.

ZANTICS INC, Tampa, FL 2001–2002

Independent Web Designer Principal

Specialized in development of ecommerce sites and production of interactive, online-training modules. o Verizon: Created interactive online modules for corporate training programs. o SymphonyIsles.com: Complete web design for south Tampa residential community. o TheAirStore.com: Designed a complete e-Commerce site that specialized in air filters. o EmperorsRow.com: Designed site and acted as webmaster for e-Commerce site specializing in caviar and high-end foods.

MEDIACENTRIC GROUP INC, Tampa, FL 1998–2001

Multi-million dollar leader in IP-based communications technology. 100+ employees. Senior Art Director

Initially hired as an Interactive and Graphic Designer to create interactive marketing. Quickly promoted Senior Art Director and took charge of a 15+ creative department. o Awarded Design Department Employee of the Year for 1999 and 2000. o Led development of large-scale web applications. Commended by senior management for consistently exceeding expectations and delivering projects on schedule and within budget.

MANAGEMENT TESTIMONIALS

“Alisa would be a tremendous asset to any company in need of a strong and skilled project manager. Along with her formidable technical project management skills, Alisa has highly developed people skills…”

- Gavin McMillan, VP, Global Audience Measurement, Collection & Crediting, Nielsen

“Alisa has tremendous organizational and leadership skills that she used effectively to drive efficiency and professionalism in the projects and people that she managed

- Jeff Hoffman, VP, Client Services, Saxotech

“I highly recommend Alisa for management tasks involving technical or creative development"

- Ivan Zatkovich, Business Director, Evatone, Inc.

“She is a pleasure to work with, and provides HUGE value to any team she is part of

- Jody Haneke, Executive VP, Design Solutions, Mediacentric Group SOFTWARE

Azure DevOps (ADO, TFS, VSTS), Aha, AG Grid, Kubernetes, Azure cloud, BaseCamp, SourceSafe, Maven, Jenkins, Atlassian suite (Jira, Confluence, Zephyr, Bit bucket, etc.), Microsoft Project, SharePoint, Excel, Access, PowerPoint, Office, Visio, Outlook, MS Project Server and Google: (email, sheets, slides, docs, sites, etc). JavaScript, DHTML, Illustrator, Photoshop, ImageReady, Director, Flash MX, DreamWeaver, HTML, SoundEdit, Quark Express, PageMaker, Premier, AfterEffects, QuickTime Pro, Documentum. ADDITIONAL EXPERIENCE

Alisa Bennett Soto Tel: 813-***-**** Email: *********@********.**.*** Page 7 INTERIOR DESIGN and PROJECT MANAGEMENT (1994–1998): Each of the following positions combined interior- design talent with intense application of project management skills. o BURDINES FURNITURE GALLERY, Tampa (1997–1998), Residential Interior Designer o FURNITUREMAX, Houston and Dallas, TX (1996–1997), Commercial Interior Designer o ZA DEZINE, Houston, TX (1994–1996): Interior Designer and Principal (Residential & Commercial)

EDUCATION AND CERTIFICATIONS

Bachelor of Applied Science in Interior Design, Art Institute of Houston, Houston, TX, 1995 Certificate, Digital Arts and Technology, International Academy of Merchandising and Design, Tampa, FL, 1999 Certified Project Management Professional (PMP), 2010 Certified Scrum Master Professional (CSM), 2016

Certified Scrum Product Owner (CSPO), 2019

Certified Scrum@Scale Practitioner (CSASP), 2019

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