Engineer Marketing

Manasa.HM

Email: **********@*****.***

Mobile no:217-***-****

CAREER OBJECTIVE:

Looking forward for a challenging and significant career, to work in professional environment where I can enrich my skills and work towards the organizational goals.

PROFESSIONAL AQUIRED SKILLS:

2.5 years of Testing Experience as Associate Quality Assurance Engineer (QA).

Expertise and good knowledge in Campaigns services and Campaign testing process.

Good exposure in SDLC, STLC, Bug Life Cycle, Agile Methodology and SQL.

Experience in test case preparation, review process, prioritizes & execution of test cases based on business requirements and specifications.

Hands on experience in various testing areas like Smoke testing, Functional testing, System testing, ad-hoc testing, Regression testing, User acceptance testing(UAT), Integration testing, Retesting and Rendering checks.

Involved in preparing the Email quality checks (Test Plan) of several clients.

Good knowledge of Defect life cycle process. Well versed in defect tracking, prioritizing and defect reporting.

Well Experience in handling Transactional and Promotional campaigns.

Worked on campaigns consisting of Client change requests and Dynamic product modules.

PROFESSIONAL EXPERIENCE:

Worked as “Associate Quality Assurance Engineer (QA)” with ORACLE India Pvt Ltd from January 15th, 2018 to November 25th, 2019.

Worked as “Associate Quality Assurance Engineer – Monitoring” with VERSATILETECH from Jan 6th, 2015 to January 13th, 2018.

Qualification:

Bachelor's degree in Computer Science and Engineering.

TECHNICAL SKILLS:

Skills : Manual Testing, SQL, Basics of Core Java and HTML.

Defect Tracker Tool : Oracle Social (Supplier) Network and AtTask.s

Campaign Tool : Oracle Responsys Interact (RI).

Rendering applications : Litmus.

Operating Systems : Windows XP, Windows 7.

PROJECT DETAILS:

Project Name : Oracle Marketing Cloud.

DURATION : Jan 2018 – Nov 2019.

Customer : Macy’s, Staples, CVS.

Tool and Skill : Oracle-Responsys Interact, Oracle Social Network, Litmus, Manual Testing, SQL

Team Size : 15

DESCRIPTION -

Oracle Marketing cloud is an email marketing of promotional and transactional email campaigns. These projects benefit the client with familiarizing their new products to public customers and subscribed customers. It enables customers to know about the upcoming new products or offers that are present with the client for the particular day or occasion.

Oracle Responsys Interact tool used here takes care of end to end online marketing. It keeps track and maintains the detail of all the customers who subscribes for Campaigns and sends bulk campaign according to the subscription type automatically. It also works sending chain Emails based on the status of previous Campaign.

The objective of project is to validate all the operations of Email marketing of the products. The important modules of the site are Email, Distribution List, Seedlist and Suppression list attached in Responsys interact tool. All it deals with is, testing the email through Responsys dashboard using SQL, where user will receive the email based on Seedlist, Suppression list. The concern security is considered as the wide range of functionality.

Testing is basically related to emails (Promotional and Transactional).Whenever the Campaign Specialist sends us to review the campaign, we review them in two manners (Creative and Dashboard).In the Creative Section we verify Content, Links, Alt tags, Rendering Part which includes Smoke and Regression Testing etc. In Dashboard we review the internal structure of the emails like SQL logic, Unsubscribe Options, Seed lists etc.

Roles & Responsibilities:

Understanding the SRS.

Review all the Specifications present in the CRF (Customer Request Form).

Writing, Reviewing and Execution of Test cases in Checklist.

Involved in frequently performing Smoke tests for copy over campaigns.

Involved in performing Functional Testing, Regression, Retest, Client Changes Rendering checks and System Testing.

Working with the SQL statements to extract data from Oracle tables and verify the output data.

Report the bugs using the Oracle Social (Supplier) Network.

Reporting status of testing progress, issues to team lead on a weekly basis.

Attended Review meeting on Weekly Basis.

Project Name : Email Marketing.

DURATION : Jan 2015 – Jan 2018.

Customer : Bed bath and beyond, Costplus.

Tool and Skill : Oracle-Responsys Interact, AtTask, Litmus, Manual Testing, SQL.

Team Size : 6

DESCRIPTION:

The objective this project is same as above mentioned Oracle Marketing cloud Project. In this project we are providing Campaign services to the clients along with Monitoring service also. Monitoring service means proving launched status of the campaigns- like Live report, number of campaigns succeeded, failed, skipped and suppressed along with graph.

Roles & Responsibilities:

Reviewing requirements, Verification of Content, Dynamic and Personalization details, Standards, look and feel of Emails

Writing, Reviewing and Execution of Test cases in Checklist.

Responsible for checking dashboard setup of Emails prior to launch as per client requirement.

Involved in performing Regression, Retest, Client Changes Rendering checks and Functional Testing.

Defect verification, reporting defects and tracking them till closure.

Working with the SQL statements to extract data from Oracle tables and verify the output data.

Reporting status of testing progress, issues to team lead on a weekly basis.

Attended Review meeting on Weekly Basis.

Generating live URL of the campaigns.

Comparing actual and expected result.

Generating clients requested reports.

PERSONAL INFORMATION:

Name : Manasa H M

Date of birth : 26th Nov 1994

Gender : Female

Marital Status : Married

Visa : Have Work authorization (EAD) card.

DECLARATION:

I hereby confirm that all the above information is accurate to the best of my knowledge and belief.

Place: Springfield, IL Manasa HM.

Date: Yours Faithfully

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