Digital Marketing Assistant

Curriculum Vitae of Candace Gertse

Personal details

Residential area

Kuilsriver, Cape Town

Nationality

South African

Languages

English, Afrikaans

Notice period

** ****’ notice

Employment Equity Status

Driver’s License

Coloured (Female)

Yes, and own vehicle

Education & Training

School

De Kuilen High School

Qualification

Matric

Year obtained

2011

Institution

Shaw Academy

Course

Diploma: Digital Marketing

Year obtained

2017

Institution

Cape Peninsula University of Technology

Course

Certificate: Human Resource Management

Year obtained

2018

Institution

University of the Western Cape

Course

BCom General (Majors: Industrial and Organizational Psychology; Management and Information Systems)

Year obtained

Institution

Course

Year Obtained

Currently completing- in progress – Two modules left (Final Year Information Systems)

Allison

Diploma in Project Management – Online Course

Currently in Progress

Executive Summary

Candace is an HR professional who has approximately + 2 years’ experience working in a generalist function and as well as recruitment.

She has a great personality and building relationships come naturally to her. She is friendly, hardworking, loyal and a great team player. She has good communication skills; she is committed and most importantly extremely dedicated in everything that she does. Growing and gaining experience is what she strives for and provides excellent service to her clients.

Candace is highly capable of working independently and works well under pressure. She is available on a one-month notice.

Career Chronology

Company

Service period

Position

Drake International

02/2019 - Current

HR/ Recruitment Consultant

WNS (Canal Walk)

09/2018 - 12/2018

Senior Associate, HR

Reutech Radar Systems Division (Pty) Ltd

04/2018 - 08/2018

HR Intern

Silver Apple Events

11/2017 - 03/2018

Events Management Assistant

Brand Soldier

01/2017 - 11/2017

Samsung Representative

Fossil Waterfront (Watch Republic)

07/2015 - 08/2015

Sales Assistant

Amazon.com

11/2014 - 12/2015

Seasonal Customer Service Agent

Land Marketing Promotions

04/2013 - 04/2013

Promoter

Fundango

2009 - 2010

Permanent Casual

Work Experience

Drake International

Position held

HR/ Recruitment Consultant

Service Period

02/2019 - Current

Key responsibilities

Position held – Internal Promotion

HR /Recruitment Consultant

Recruitment and Selection

Proactively sourcing candidates through proper assessment processes

Interviewing candidates with emphasis on client requirements related to knowledge, skills and attitude

Effective reference checking (background checks, criminal and credit checks) of candidates to ensure the suitability of candidates

Ensuring that the client company, environment and position is accurately presented to the candidate

Preparing candidates for the interviews and assisting with the negotiation process if applicable

Providing follow- up service to the candidate to ensure that the placement has been successful and the completion of the probationary period/guarantee period coverage

Answer all candidate enquiries in a truthful manner, ensuring that each candidate has an equal opportunity to be considered for any available positions

Headhunting candidates for specialised positions through portals (Linkedin, recruitment portals)

Full 360 recruitment (from start to end process)

Negotiations with clients, for suitable requirements for my client and the needs of my candidates

Ensuring that employment contracts and salary is that which is suitable for the position, if not that negotiations can take place to ensure that both parties are happy

From start of successful date that candidate is placed, visiting my clients to ensure that any issues in the probation period has been taken into consideration and dealt with the highest professionalism

Bulk recruitment for contact centres and project based

Assisting when needed for temp, contract and flex staffing

Ensuring that the clients’ needs are met in a timeous manner

Onboarding of new employees to a company (3 month – probation period)

Full 360 Recruitment in all industries, with a focus on Financial Services; BPO; IT & Telecommunications; Logistics and Supply Chain amongst the very few.

New Business Development

Maintaining an acceptable public relations image to clients, the general public within the framework of corporate policies and ethics

Telemarketing calls to proactive and existing clients for the purpose of developing new business, cross-selling and up-selling

Meeting up with clients as a catch up on candidates placed and/ or available vacancies

Ensuring that I meet deadlines and targets for the month and quarter for the team

Ensuring my stats is up to date on a weekly basis

Keeping a professional relationship with clients, new business development for new clients and servicing them continuously

Improving marketing strategies

Account Management: Servicing Candidates and clients in a professional way

Human Resource Administration

Compiling of starter packs of new employees for clients

Invoicing of new employees

Detailed packs for Audit purposes

Administration of all documentations of employees

Onboarding of new employees

01 June 2020 – Current

Added Responsibilities:

Payroll

Weekly: Payroll Management. (Receiving and collating timesheets, calculating hours, inserting into an excel margin check sheet,

Ensure that timesheets are submitted timeously to payroll department

Monthly: Compiling active reports for monthly temps

Monitor staff and address issues such as late coming and absenteeism on temporary staff

IR

Monitoring staff on a weekly basis

Advising and ensuring that staff meets requirements and if out of place, address these issue son temporary staff

Ensure that all IR policies and procedures are constantly adhered to by temporary staff

WNS (Canal Walk)

Position held

Senior Associate, HR/Bulk Recruiter

Service Period

09/2018 - 12/2018

Key responsibilities

Recruitment

Doing assessments for the new candidates that would like to join the company

Assessing them on the skills needed for the specific campaign

Reference checks on successful candidates

Employment / offer letters provided to the new employees

General adhoc duties for the HR department

Screening of applicants

Assisting with interview sheets – ensuring that they are compliant

Confirmation of start dates, assisting with intakes for the new campaigns

Criminal and credit checks for candidates

Reason for leaving

Contract ended

Reutech Radar Systems Division (Pty) Ltd

Position held

HR Intern

Service Period

04/2018 - 08/2018

Key responsibilities

HR Administration

Signing off cheques for labourers (employees) in the company

Continuous filing of employees information

Doing spreadsheets of all new interns & contractors for line managers

Making sure that any transactions from HR is approved and signed off by executives of the company

Assisting the HR manager with payroll function for permanent, contractors and temp employees (includes filing, was exposed to watching her do payroll monthly)

Filing all payroll into input files and payroll files for the month paid

Emailing individual employees of the company about their payslips and individually handing them out

Typing out contracts for new employees, making sure that the new employees sign their contracts and putting it into the payroll file for the next paid period

Making sure that all new employees of the company are taken through induction process of the company

Making sure that they sign an oath by the Commissioner of Oath

Filing all induction, personal and confidential information of the employees

Making new files for each new employee that joins the company

Assisting with pension administration

Medical aid induction (exposure provided)

Exposed to HR Administrator contacting medical aid schemes for employees, ensuring that all their queries have been resolved.

Exposure regarding assisting administrator with Alexander Forbes

Assisting with IRP 5 forms and attaching to payslips monthly

Sage VIP: I was exposed to the system while as an intern. Sitting alongside the HR Administrator while accessing the system.

Recruitment & Selection

Setting up interviews for candidates

Setting up interview packs for interviews for scheduled days and given to line managers, ensuring that it is ready for the interview on that specific day

Contacting candidates for interviews, sending email confirmations for the specified interview time & date

Sourcing for CV’s on all platforms for the specialised positions (Headhunting for specialised positions of new candidates)

Working direct with line managers of other departments, sitting in meetings with them so that I can receive the job specifications of what I need to fill the specific posts

Sitting in and interviewing candidates for posts, making final decision with the panel on whether they are fit enough for the post

Following up with students for vacation work and internship posts that we have already interviewed

Sourcing new candidates

Initial screening

Providing Shortlisting

Contacting references (referrals for recruitment)

In charge of Skype interviews, setting up for line managers etc.

Recruitment cycle (full recruitment 360)

Before recruitment cycle 360

Assisted on internships; temp staff and perm staff recruitment

HR (Intern)

Assisting the entire HR department with tasks that they need help with

Planning birthday lunches for each month. This is to basically invite all employees celebrating their birthday at that month with the executives and CEO of the company. Making sure that I order meals and have a venue set out for that specific time so that they can have a lunch with fellow colleagues.

I was in charge of the leave system, calculating and monitoring on a monthly basis. At the end of each month, I would send out emails of their leave balance.

I was in charge of overtime of the entire company. Ensuring that it was captured and monitored.

Management of all staff files

All employment contractors

Drafting contracts and employee letters

Conducting Exit interviews

In charge of all social events

Handle all HR staff queries

Attended all HR meetings

Reason for leaving

Contract ended

Silver Apple Events

Position held

Assistant

Service Period

11/2017 - 03/2018

Key responsibilities

Assisting with events at CTICC

Events management and coordinating of events alongside CPUT students

Reason for leaving

Part time position while studying

Brand Soldier

Position held

Samsung Representative

Service Period

01/2017 - 11/2017

Key responsibilities

In-store promotions for different campaigns

Reason for leaving

Temporary job while at campus

Fossil Waterfront (Watch Republic)

Position held

Sales Assistant

Service Period

07/2015 - 08/2015

Key responsibilities

Making the bands of the watches smaller

Customer service

Reason for leaving

Part time position while studying

Amazon.com

Position held

Seasonal Customer Service Agent

Service Period

11/2014 - 12/2015

Key responsibilities

Handling inbound calls and chats from North America, North East etc.

Handling customer queries and ensuring that their needs are met and they have been provided an excellent service

Making sure that the items that they have received are sent and delivered on delivery date

Contacting the carriers to make sure that the customer receives their packages

Assisting customers with their items that they cannot use

Assisted in the digital department as well as the retail department

Reason for leaving

Contract ended

Land Marketing Promotions

Position held

Promoter

Service Period

04/2013 - 04/2013

Reason for leaving

Part time position

Fundango

Position held

Permanent Casual

Service Period

2009 - 2010

Key responsibilities

Opening and closing of the store

Daily cash ups

Training new employees that have been appointed

Watching over the store when the manager is not available

Resolving customer queries

Reason for leaving

Part time position while on high school

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