Customer Sales

Christopher C.

Harman

**** ******** **** **, ***** Charleston,sc, 29420

Cell: 703-***-****

***********.******@****.***

SKILLS

• Excellent stakeholder management in maintaining business relationships

• Team player

• Excellent written and communication skills

• Efficient time management skills

• Personable

• Attention to detail

• Strategic thinking

• Problem solver

Position: Senior Agent

Company name: Iqor.inc

Location: north Charleston, Sc

Start Date: june 2018

End Date: May 2020

• Subject Matter Expert

• Handled Customer Enquiries

• Processing Payments

• Updating Customer information/Data entry

• Complaint resolution

• Specialised in Hardship and Card restriction resolutions

• Assisted with the training and development of new staff

• Presented a training course to new and existing staff

• Profficient in Iris and Cleartran software

• Handle and report any privacy issues related to customer credit

• Assisted collegues with queries

• Communicated and defeloped relationships with internal and external

stakeholders (other departments, other banks)

•

Position: Cashier

Company Name: K-Mart

Location: kent island maryland

Start Date: November,2016

End Date :January 17

• Operate a register

• Offer customers various sign up deals

Position: Toy Sales Associate/Cashier

Company Name: Wal-Mart

Location: Carbondale, Illinois

Start Date: December 6, 2015 – April 19, 2016

End Date: May, 2016

• Operate the register when required

• Answer Customer calls quickly

• Maintain a correctly merchandised department through zoning the

department (toys)

• Ensure the merchandise is correctly signed and priced

• Help Customers in finding commodities

Position: Lawn and Garden Associate

Company Name: Wal-Mart

Location: Centerpoint Wal-Mart, North Charleston, South Carolina

Start Date: March 2013

End Date: December 3, 2014

• Operate the register when required

• Answer Customer calls quickly

• Maintain a correctly merchandised department through zoning the

department (Lawn and Garden)

• Ensure the merchandise is correctly signed and priced

• Help Customers in finding commodities

• Assist Customers with loading large/heavy purchases into vehicles

Position: Janitor & Mailroom Clerk

Company Name: Didlake, Inc

Location: Manassas, VA

Start Date: Jan 2003 & Aug 2011

End Date: Jan 2007 & Jan 2012

• Janitor:

• Emptied, cleaned all waste containers and removed waste paper and

garbage

• Vacuumed all rugs and carpeted areas in offices, lobbies and

corridors

• Washed, cleaned and disinfected all water coolers

• Cleaned entry door glass inside and outside

• Wiped clean all office furniture and fixtures

• Damped wipe and polished all glass furniture tops

• Mailroom:

• Received incoming US / FedEx mail, deliveries, supplies and branch

bags

• Sorted mail to suitable department

• Recorded in keeping with established procedures

• Prepared outgoing routes/line hauls

• Made deliveries inside assigned building

• Assisted with tracking of items on a routine

Education:

Institution Name: Mount Vernon High School

Graduation Date: June2000

Location: Mount Vernon, Virginia

Contact this candidate