Manager Document Control
Resume:
Khitam Haj Mahmoud Nabeh
PERSONAL DETAILS:
Gender: Female
Mob No.: +971-**-*******
Email: *****.***@*******.***
Marital Status: Married.
Visa Status: Husband’s visa
PROFILE
Adaptable Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Millennium, and QuickBooks to facilitate daily office operations. KEY SKILLS
Proven record of answering/forwarding calls and taking messages.
Demonstrated ability to deal with phone and email inquiries.
Maintained the common filing system and file all letters.
Provided administrative services.
Customer Relations & Communications.
Spreadsheets & Data Entry
Scheduling & Calendar Management
Advanced Technology Integration.
Relationship Development.
Records Management.
Rapport Building on the Call.
Time Management.
Strategic Prospecting Skills.
Ability to work independently or in a team environment.
Committed to cultivating relationships with clients and customers.
Quick learner, proficient with various databases.
Highly skilled with Microsoft Word, Excel
PROFESSIONAL EXPERIENCE
November 2008 to Present - Working with National Investment Corporation - Secretary/Receptionist Duties & Responsibilities:
Provide administrative support to the CEO, including general and reception works.
Perform all the necessary typing & editing of Memos, E-mails, and Letters, Attending, Screening calls and taking messages
Develop, create, transcribe and distribute the agendas, attachments, presentations and minutes of meeting.
Maintain CEO daily calendar and contacts.
Consider a high level of confidentiality concerning the CEO's work and documents.
Set up and coordinate meetings, presentations and all the required papers, circulations and equipment’s.
Answer all incoming calls and handle caller’s inquiries whenever possible.
Greet visitors in a friendly and professional manner; determines their needs, notifies the person(s) being visited and if more than a five-minute wait is likely, stays within the vicinity of the reception area at all times.
Answer telephone calls promptly and courteously; screens calls, transfers caller to correct individual; take complete and accurate messages when person called is unavailable and distributes messages in a timely manner.
Activate answering machine at the end of the day and place PBX system on "night ring" mode. Check answering machine in the morning and retrieve messages and deliver accordingly.
Liaise with Document Control on incoming and outgoing mails and couriers, and forward to Document Control.
Review all incoming correspondence/papers and prepare them for Document Control.
Schedule internal and external meetings.
Draft letters and official correspondence for manager.
Establish and maintain efficient electronic and hard copy filing system. October 2006 to September 2008 – Working with Emirates Advanced Investments (AL Shaheen) - Executive secretary to CEO .
Duties & Responsibilities:
Liaising Maintain manager’s diary on a daily, weekly and monthly basis.
Monitor information needs of manager and ensure that appropriate management reports are submitted to him on a timely basis.
Attend meeting as required by manager and take minutes of meetings.
Coordinate between manager and department / division managers and subordinate staff. January 2005 to August 2006 – Working with Emirates future Technology- CEO Secretary Duties & Responsibilities:
Provide administrative support to the CEO, including general and reception works.
Perform all the necessary typing & editing of Memos, E-mails, and Letters, Attending, Screening calls and taking messages.
Develop, create, transcribe and distribute the agendas, attachments, presentations and minutes of meeting.
Maintain CEO daily calendar and contacts.
Consider a high level of confidentiality concerning the CEO's work and documents.
Set up and coordinate meetings, presentations and all the required papers, circulations and equipment’s.
1999 to 2004 – Working with Jawad Group International / Outfit- Wallis/ Camaieu brand - Supervisor Duties & Responsibilities:
Maximize sales and profitability.
Up Date daily & Weekly Report and Send it to the Head Office.
To ensure that the department is displaying all available stock.
Ensure control of staff and maintain discipline with the department.
Communicate with the general manager on all departments matters.
Assist the marketing manager in the ordering process for new plans and promotions and participate in overseas range presentations.
Monitor the status of stocks for updates and ordering.
Provides customer satisfaction.
1997 to 1999– Working with Future Stars Nursery – Abu Dhabi - Secretary Duties & Responsibilities:
Understands thoroughly the policy of the school.
Provides customer satisfaction.
Provides the daily financial statements.
Perform any other job-related tasks that maybe assigned..
Responsible to look after all administration and secretarial recruitments. 1994 to 1996– Working with Maher Darwiesh Ahmed secondary School- Lattakia- Syria
- Art Teacher for grades 7.8.9
Duties & Responsibilities:
Teaching art and craft work.
EDUCATION
Professional in Human Resource Management Course - Nadia Training Institute.
Comprehension Secretary Certificate from Al Manar Scientific Institute UAE Abu Dhabi
Diploma of preparing teachers – Fine Art - Lattakia - Syria.
High School from Al Karmel School- Lattakia- Syria. LANGUAGE SKILLS:
Arabic : Mother Language, Fluent Reading and Writing
English : Fluent Reading and Writing
ADDITIONAL SKILLS:
Proficient in Microsoft Office Suite
Decision making skills.
Problem solving skills.
Strong negotiator.
Excellent planning skills and ability to prioritize and multitask.
Time management skills.
Driving License: Abu Dhabi, UAE
REFERENCES: Available upon request.
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