DHANALA MANOJKUMAR
BANGALORE KARNATAKA BTM layout 1ST STAGE 560068
****************@*****.*** PH; 944*******
EXPERIENCE
Bangalore
CRM (SALES, RETENTION, NETWORKING)
**/**** -**/**** ******* (BHRATHI AIRTEL)
Typically manages at least two exempt/professional employees responsible for IT developing and/or administering ongoing work processes
Handling with calls and mails for customer related issues. handling at first level if issues is not fixed arrange the field engineer
Maintains relationship visiting with cooperate services and MNC’s companies explaining about connections and selling with operations to meet company objectives
Cancellation for connections visiting company’s convincing them and making with high priority and retaining the customers.
Bangalore
SALES, CRM ASSISTANT MANAGER
01/2020 COMPANY ( colive advisory private limited )
Establish and maintain effective working relationships with internal and external customers and vendors
Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding
Perform property inspections on a regular basis; make recommendations to maintain and enhance the assigned property portfolio
Provides informal assistance such as operational delivering for property wise daily bases martials
Conduct an meetings and explaining about properties with advantages benefits, making popularity with social media with adds and telegrams
E DUCATION
Bachelor’s Degree in Technology
UNIVERSITY: V.S.U
VIKRAM SIMHAPURI UNIVERCITY
INSTITUTE: KRISHNA CHAITHANYA DEGREE COLLEGE
COURSE : B.COM (COMPUTERS, COMMERCE) 74% 2015 – 2018
SKILLS
Making a good relationship with customers
Manage and nurture relationships with key internal stakeholders regarding current and future projects to support revenue growth, customer service goals, process efficiencies and CRM best practices
Provide day-to-day end user support of the CRM application to all levels of the Sales organization
Ability to prioritize and complete multiple tasks and work well under pressure in a fast passed environment
Strong written and variable communication and organization skills with attention to detail follow up
Strong customer services
Team building skills
TECHNICAL SKILLS Bangalore
CCNA (ROUTING & SWITICHING) MOHANS NETWORKING INSTITUE
CCNA
Network Topologies
Trouble shootings
OSI Layers
Troubleshooting
Windows Installations
SKILLS DEVLOPENT
RELATIONSHIP MANAGEMENT: RICE UNIVERCITY
https://s.docworkspace.com/d/AILPHnCO75omofWK69OdFA
DDU GKY Deen Dayal upadhyaya Grameen kaushalya yojana
PM Narendra modi produced cerification in Grameen Kaushalya Yojana or DDU-GKY is a Government of India youth employment scheme.
ADDRESS
ANDHRA PRADESH
NELLORE, KALUVOYI MANOJKUMAR