Qualifications Summary
Proven accomplished, multi-talented, goal-oriented, results driven consultant, business analyst, project manager with over eight years’ experience in the information technology field. Six Sigma Greenbelt with years of experience in software development lifecycle, and process improvement projects.
Proven track record in meeting challenging deadlines while managing and directing multiple projects with minimal supervision. Decisive and innovative. Capable of interpreting, driving company vision; translating objectives into actionable plans and deliverables. Excellent written, verbal, analytical and interpersonal communication skills.
Summary of Skills & Technology Spectrum
Business, System & Data Analysis
Requirements gathering and documentation
UI/ UX Design
Agile & LEAN methodology
Six Sigma Greenbelt process improvement
Superior communication, analytical, and problem-solving skills.
Relationship management
Value & KPI driven
Change and Source Control Management
Deployment and Implementation
User training and support
Project go-live management
Project Management through whole life cycle
Process Mapping
Quality Assurance
Standard Operating Procedure Documentation
Effective communication with developers
Office 365, Power BI, Visio, MS Project, Tableau, R-Studio, Business Objects, Splunk, Squirrel, SQL, CCL, Confluence, JIRA, Atlassian Suite, VersionOne, HTML, Cerner Applications suite
PROFESSIONAL EXPERIENCE
Platform Architect, November 2018 - June 2019
Cerner Corporation, HealtheIntent- Population Health
Provided technical knowledge and expertise of platform infrastructure
Enabled clients’ vision of population health management
Identified integration points between solutions, data on-boarding, and identity management
Led strategy for integration of platforms (including 3rd parties) and workflows such as the integration of HealtheIntent views into 3rd party electronic patient records
Led discussions around identity management strategies and data and platform security, advising on best practices
Cultivated relationships to achieve business objectives
Coordinated and managed numerous onPremises to AWS migrations
Partnered with engagement management teams to ensure project deliverables and timelines are met in order to deliver value to the client as committed.
Guide project teams in translating workflows to technical requirements.
Coordinated product design with client and internal teams.
Supervised execution of all tasks leading to product configuration, validation and activation.
Established effective methodology of deployment for first types and ensured quality of deliverables
Accountable for the quality of the product delivery, testing, and validation
Provided platform, solution, and troubleshooting expertise
Developed more junior members on my team in their consulting skills and in the prospect growth of our team
Sr. Consultant, October 2014 – November 2018
Cerner Corporation, Performance Excellence
Implemented and owned over 130 projects from start to finish over a 4-year period
Responsible for building and maintaining long lasting strong client relationships by being the face of the project
Most valuable consultant in organization with countless clients presenting at industry conferences
Presented with clients on panels at industry events
Saved clients over 100,000,000 dollars in cost avoided
Proven ROI for clients for solutions purchased
Implemented solutions that allowed clients to save thousands of lives
Documented Project Charters at beginning of projects to hold whole project team accountable for our end vision
Met with client stakeholders to define functional and technical requirements for integration
Developed custom DiscernRules to automate otherwise manual processes
Developed from scratch with client feedback enhanced solutions which were then packaged for all clients to use
Assisted engineers in developing, building and testing prototypes with new solutions, processes, or procedures
Developed standard reports across our organizations reporting
Developed standard tableau dashboards for clients to track benefit achieved
Developed standard documentation for project implementation
Identified, analyzed, prioritized, mitigated and communicated project risks throughout project lifecycle
Responsible for determining the impact of fixes or patches when released to client
Led design, implementation, and support with Doctors & Nurses
Documented workflows both current and future state leveraging LEAN methodology
Provided pre-sale demos and Q&A to prospect clients
Developed more junior members on my team in their consulting skills and in the prospect growth of a team of consultants
Traveled ~40%
Sr. Analyst, August 2013- September 2014
Cerner Corporation, Lighthouse Alpha Services
Assisted Consultants with build configuration per design requirements within Cerner applications.
Quickly moved with “Solution Architect” now known as Senior Consultant
Technical Support Analyst, May 2011- July 2013
Cerner Corporation, Cerner Cloud Operations
Led tier 3 support for our cloud-based solutions
Developed standard operating procedures for a brand-new product used during support processes still used today
Worked directly with engineering to resolve escalated issues
Leveraged navigator service to document and communicate all resolutions with clients per service request
Developed reporting to monitor backlog and closures of service requests
Developed with engineers automated scripts to enhance reprocessing of data
EDUCATION
Kansas State University, 2010
Bachelor of Science in Management Information Systems
AWARDS
Consulting Rising Star Award for Value & Excellence 2014 - Top 1% of Cerner Consulting
Performance Excellence “Most Valuable” associate in 2015
Consulting Project Eagle Award 2015
VOLUNTEER EXPERIENCE
BSA Eagle Scout Award, 2002
Hope House Volunteer
Lunch Buddies - met weekly with children living in a group home