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Project management, consultant, business analyst

Location:
Kansas City, MO
Posted:
July 20, 2020

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Resume:

Qualifications Summary

Proven accomplished, multi-talented, goal-oriented, results driven consultant, business analyst, project manager with over eight years’ experience in the information technology field. Six Sigma Greenbelt with years of experience in software development lifecycle, and process improvement projects.

Proven track record in meeting challenging deadlines while managing and directing multiple projects with minimal supervision. Decisive and innovative. Capable of interpreting, driving company vision; translating objectives into actionable plans and deliverables. Excellent written, verbal, analytical and interpersonal communication skills.

Summary of Skills & Technology Spectrum

Business, System & Data Analysis

Requirements gathering and documentation

UI/ UX Design

Agile & LEAN methodology

Six Sigma Greenbelt process improvement

Superior communication, analytical, and problem-solving skills.

Relationship management

Value & KPI driven

Change and Source Control Management

Deployment and Implementation

User training and support

Project go-live management

Project Management through whole life cycle

Process Mapping

Quality Assurance

Standard Operating Procedure Documentation

Effective communication with developers

Office 365, Power BI, Visio, MS Project, Tableau, R-Studio, Business Objects, Splunk, Squirrel, SQL, CCL, Confluence, JIRA, Atlassian Suite, VersionOne, HTML, Cerner Applications suite

PROFESSIONAL EXPERIENCE

Platform Architect, November 2018 - June 2019

Cerner Corporation, HealtheIntent- Population Health

Provided technical knowledge and expertise of platform infrastructure

Enabled clients’ vision of population health management

Identified integration points between solutions, data on-boarding, and identity management

Led strategy for integration of platforms (including 3rd parties) and workflows such as the integration of HealtheIntent views into 3rd party electronic patient records

Led discussions around identity management strategies and data and platform security, advising on best practices

Cultivated relationships to achieve business objectives

Coordinated and managed numerous onPremises to AWS migrations

Partnered with engagement management teams to ensure project deliverables and timelines are met in order to deliver value to the client as committed.

Guide project teams in translating workflows to technical requirements.

Coordinated product design with client and internal teams.

Supervised execution of all tasks leading to product configuration, validation and activation.

Established effective methodology of deployment for first types and ensured quality of deliverables

Accountable for the quality of the product delivery, testing, and validation

Provided platform, solution, and troubleshooting expertise

Developed more junior members on my team in their consulting skills and in the prospect growth of our team

Sr. Consultant, October 2014 – November 2018

Cerner Corporation, Performance Excellence

Implemented and owned over 130 projects from start to finish over a 4-year period

Responsible for building and maintaining long lasting strong client relationships by being the face of the project

Most valuable consultant in organization with countless clients presenting at industry conferences

Presented with clients on panels at industry events

Saved clients over 100,000,000 dollars in cost avoided

Proven ROI for clients for solutions purchased

Implemented solutions that allowed clients to save thousands of lives

Documented Project Charters at beginning of projects to hold whole project team accountable for our end vision

Met with client stakeholders to define functional and technical requirements for integration

Developed custom DiscernRules to automate otherwise manual processes

Developed from scratch with client feedback enhanced solutions which were then packaged for all clients to use

Assisted engineers in developing, building and testing prototypes with new solutions, processes, or procedures

Developed standard reports across our organizations reporting

Developed standard tableau dashboards for clients to track benefit achieved

Developed standard documentation for project implementation

Identified, analyzed, prioritized, mitigated and communicated project risks throughout project lifecycle

Responsible for determining the impact of fixes or patches when released to client

Led design, implementation, and support with Doctors & Nurses

Documented workflows both current and future state leveraging LEAN methodology

Provided pre-sale demos and Q&A to prospect clients

Developed more junior members on my team in their consulting skills and in the prospect growth of a team of consultants

Traveled ~40%

Sr. Analyst, August 2013- September 2014

Cerner Corporation, Lighthouse Alpha Services

Assisted Consultants with build configuration per design requirements within Cerner applications.

Quickly moved with “Solution Architect” now known as Senior Consultant

Technical Support Analyst, May 2011- July 2013

Cerner Corporation, Cerner Cloud Operations

Led tier 3 support for our cloud-based solutions

Developed standard operating procedures for a brand-new product used during support processes still used today

Worked directly with engineering to resolve escalated issues

Leveraged navigator service to document and communicate all resolutions with clients per service request

Developed reporting to monitor backlog and closures of service requests

Developed with engineers automated scripts to enhance reprocessing of data

EDUCATION

Kansas State University, 2010

Bachelor of Science in Management Information Systems

AWARDS

Consulting Rising Star Award for Value & Excellence 2014 - Top 1% of Cerner Consulting

Performance Excellence “Most Valuable” associate in 2015

Consulting Project Eagle Award 2015

VOLUNTEER EXPERIENCE

BSA Eagle Scout Award, 2002

Hope House Volunteer

Lunch Buddies - met weekly with children living in a group home



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