Heather Griffin
Bilingual Front Desk/Customer Service Registration
Louisville, KY 40212
*********************@***********.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bilingual Front Desk/Customer Service and Registration Park DuValle Community Health Center - Louisville, KY November 2019 to Present
Greet Patients, Check in for appointments, Next Day prep for Adult Clinic, Verify Demographic sand insurance. Scan proper documentation. Answer phones, Schedule future appointments. Translate for any and all departments.
Bilingual Diagnostic Scheduler
Conifer Health Solutions - Louisville, KY
April 2019 to October 2019
Diagnostic Scheduling for Hospitals and Dr offices Patient Access Supervisor
Baptist Health System KY & IN - New Albany, IN
February 2018 to February 2019
Started in ER doing bedside registration, 5months after start date moved within the company to a Dr office setting in registration, 3 months after that moved within company to the Patient Access Supervisor over ER, Financial Counseling, Insurance Verification and Medical Coding. Bilingual Sales Rep Boost Mobile
Boost Mobile Clarksville IN - Clarksville, IN
March 2014 to January 2018
Operated cash register with proficiency. Respond to all customer inquiries in a timely manner. Completed
purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Bilingual Waitress
Molcajete Norteno LLC - Clarksville, IN
February 2013 to May 2014
Bilingual Sales Representative Cricket Wireless - Clarksville, IN Manager El Nopal - Corydon, IN
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Education
Associate in Nursing
Galen College of Nursing-Louisville - Louisville, KY April 2020 to Present
High school or equivalent
Skills
• Scheduling
• Billing
• Medical Records
• Bilingual
• Bilingual Spanish
• Call Center
• Customer Service
• Spanish Bilingual
• CSR
• Translation
• English