Manager Data Analyst
Resume:
MC JOHN
PAUL ADAME
Contact
Address:
Lake City Tower, Cluster D,
JLT, Dubai
Phone:
Email:
***************@*****.***
Languages
English
Tagalog (Filipino)
Personal Info
- Male
- Filipino
- Christian
- October 01, 1987
Reference
Available upon request
Summary
I am a professional Administrative Manager cum Document Controller with a decade of experience in handling multi-national clients and office administration. My unique professional experience stems from years of providing excellent customer service, creative problem solving and developing team members.
Skill Highlights
• Bachelor’s Degree • Adept in Technology
•
Holder • Detail Oriented
Excellent Verbal and • Great Time
•
Communication Management
Strong Results Oriented • Adaptable and
• SAP Experienced Multitasker
Experience
Document Controller cum Indexer
Al Futtaim Private Co LLC, Dubai UAE - Apr 2019 - Present
• Implement and maintain document control processes and procedures
• Ensure control and coordination of projects
documentation and data
• Payment confirmation to Mashreq Bank through
telephone/email for all Al FuttaimPvt company
related payments
• Maintain and manage electronic and hard copy
of necessary documents
• General document control activities such a photocopying, scanning, analysis of supplier’s documents compliance with Project standards regarding numbering and all
others aspect related to document quality
• Maintaining and coordination with AF Logistics to pull out documents and keep tracking until the carton has been restored to warehouse
• Prepare outstanding reports for utility and
downpayments every end of business days
• Validate / correct data capture from Optical Character Recognition (OCR) i.e. vendor details, PO numbers, invoice references
• Responsible for ensuring improvement in success rate on OCR with continuous modifications on the OCR process.
• Responsible for directing exceptions to the correct queue.
• Work with team lead to ensure that SLA's are met.
• Ensure any changes to relevant SOPs are discussed with line manager and such changes, if not incorporated are notified from next month to the Reporting and
Dashboard analyst.
Senior Associate (Administrative Manager cum Document Controller) Institutional Shareholder Services (ISS), Manila, Philippines – Apr 2011 - Nov 2018
• Preparing regular administrative reports and presentations with statistical data and distribute project- related copies to internal teams
• Maintaining a filing system and confidential documents for data on customers and external partners and review and update technical documents
• Organizing and coordinating the internal management of the office and ensuring that all operations are in accordance with procedures and regulations
• Maintaining confidentiality of proprietary materials and information
• Answering all client related inquiries and requests through emails and phone calls to ensure client needs are met and handled in a timely manner
• Maintaining a company calendar and schedules team meetings Providing administrative and initiatives support to different departments
• Interviews candidates and evaluates credentials for the Junior Analyst position
• Responsible in training of the work processes and manage the workload queue of each Junior Analyst
• Responsible in overseeing overall operations of the team Formulates solutions on issues experienced in the work process together with team leads, managers and the management
• Act as the Officer-in-charge in the absence of Associate Vice President
• Plans and coordinates administrative procedures and systems and devise ways to streamline process.
• Asses staff performance and provide coaching and guidance to ensure maximum efficiency
• Assists higher management in budget allocation and payroll Back Office Representative (Google Maps)
APAC Customer Services Inc - Jul 2010 - Mar 2011
• Verifies every attribute of the listed businesses within the United States.
• Edits the changes of status of every listed business and ensures the precision of information gathered. Data Analyst
Institutional Shareholder Services (ISS), Manila, Philippines - May 2009 - Jun 2010
• Monitor all Asia Pacific Stock Exchange market for possible general shareholder meetings
• Make sure that every meeting agenda have the appropriate code for better use in research and providing analysis
• Maintain process improvement to meet team’s SLAs Billing Analyst
Accenture - Jul 2008 - Dec 2008
• Covers a wide range of subjects which includes local payments, payment processing, payment transfers, payment tracing, pre-authorized payments, credit card payments and bankruptcies.
• Responsible for anything to do with the monetary functions of both company and its clients.
• Responsible to correct an account that has not been billed correctly
• Billing reversals where multiple readings or invoices are affected, adjustments where multiple customers are involved.
• Encodes applications for supply of consumers
Education
Bachelor of Science: Aviation Electronics Technology - 2008 Philippine State College of Aeronautics, Philippines
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