MBA In Hr And Finance, Reception, Help Desk, Customer Service, Office
Resume:
July ****
to May
August
May ****
November
**** -
February
2016
August
**** -
March
2018
JISHMA
PERSONAL DETAILS
Date of Birth : 22/10/1992
Marital Status : Married
Nationality : Indian
OBJECTIVE
To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment. SKILLS
• Front desk experiences • Legal administrative support • Good back office support • Computer knowledge in MS word,Excel,Power point and Outlook • Guest satisfaction specialist • Exceptional communication skills • Strong client relations • Filing and data archiving • Risk management process and analysis • Trusted key holder • Creative problem solver • Service oriented EDUCATION
CALICUT UNIVERSITY
B. COM
80% Marks scored
KMCT SCHOOL OF BUSINESS
MBA IN FINANCE AND HR
82% Marks scored
EXPERIENCE
SAMSUNG INDIA ELECTRONICS PVT LTD
ASSOCIATIVE EXECUTIVE
• Organised all new hire, security and temporary paperwork.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
• Managed office supplies, vendors, organisation and upkeep. MARUTI SUZUKI DEALERSHIP
HELP DESK COORDINATOR
• Screened all visitors and directed them to the correct employee or office.
• Maintained a clean reception area, including lounge and associated areas.
• Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly
and efficiently.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Coordinated work activities of subordinates and staff relating to employment, compensation, labour relations and employee relations.
*************@*****.***
SNEHALAYAM(H) CALICUT 673008
KERALA
May 2018 -
May 2019
APCO GROUP OF COMPANIES
ADMINISTRATOR
• Analysed departmental documents for appropriate distribution and filing.
• Maintained equipment and inventory records.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Managed office supplies, vendors, organisation and upkeep.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Greeted customers entering the office to ascertain what each customer wanted or needed.
LANGUAGE
English Hindi Malayalam Tamil
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