Office Assistant Food Safety
Resume:
GEMMA UERA
*********@*****.***
Objective:
To make an optimum use of my skills and capabilities and apply the same in a reputable organization where I can share my experience with the company and offer me a chance to grow and enhance my skills and career advancement.
Attribute:
I am a self-motivated individual who can work independently with minimum supervision and deal with high level of confidence with the clients and employees alike. Committed to ensure work is completed on time. A desire to continually learn. I am patient, diligent and hard-working who can get the job done. I am willing to undergo training and be assigned and exposed in different areas where I can be more productive and utilize my skills.
Achievement and Recognitions:
Recognized and received achievement awards as an Individual Employee Top Seller in Cigar Lounge for 3 consecutive years (2013 to 2015) and eventually get promoted
Recognition award for demonstrating Company Values of Taking Ownership
Recognition award for demonstrating Excellence and Quality
2 Recognition awards for demonstrating Company Values of Service
Key Competencies & Skills:
Customer Service oriented
Excellent verbal and written communications skill
Flexible and committed to service excellence
Team Player
Ability to build strong relationship with customers and colleagues
Having an enthusiastic drive and a positive ‘CAN DO’ attitude
Trainings Attended:
Airport Service Programme 1 – Dubai Airports
Aviation Training, Security Awareness
Safety Training – Emirates Flight Catering
Food Safety in Catering
Wine Training
Work Experience:
Emirates Flight Catering (EKFC) – DUBAI, UAE
Head Waitress / In-charge - Airport First Class Lounge - December 2012 - July 2020
Assigned at the Emirates First Class Lounge providing the best service to our passengers and promoting a welcoming environment at the assigned First Class Lounge
Ensuring food and beverages are served in a timely manner and in accordance with the lounge guidelines and standards.
Ensuring attentiveness of staff, cleanliness of dining area and quality service is provided to the customers at all time.
Providing training and briefing to staff before and after the shift.
Ensuring stocks are adequate during the shift as well has handing over reports to incoming group
Reporting breakages and shortages to the superior or manager in charge during the shift
Attending and rendering full assistance on the floor to passengers and answering all their queries, resolving passenger complaints
In-charge for selling and promoting cigars to the customers and determined to achieve high sales profit.
LAVITA CAFÉ – DUBAI, UAE
Head Waitress and Food Catering In-Charge – January 2011 – November 2012
Gunal Construction Trading and Industry Co. Inc – Dubai, UAE
Office Assistant – March 2010 – August 2010
Personal Details
Marital Status: Single
Visa Status: Employment Visa – Transferrable
Educational Attainment
Secondary Education – Pantabangan National High School – March 1999
References shall be provided upon request
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