Laundry Manager

KHAJA NIZAMUDDIN JUNG

*-****.**********@***.***

Skype, khaja.nizam.uddin.jung

Voicemail; 053-***-****

Profile,

To Excel in the Hospitality industry laundry department. I professional having wished To make a career in Laundry & it am my eager to learn & perform in a highly competitive professional environment& multicultural atmosphere. I have substantial knowledge & expertise in the similar capacity; I will be able to reach high performance of Laundry technique through execution of my duties with ease & grace.

Striving to look for creative ways and means to enhance guest experience and to keep the property contemporary at all times. To ensure all team members are well trained and competent enough to satisfy customers. Make sure team members have a passion for their job to significantly contribute towards company’s revenue, guest satisfaction and employee satisfaction targets. My strengths have been to successfully execute project on time and within the budget. I have established processes and standards, operational procedures and manuals for the Laundry department. I have done pre-opening set ups, planning and executing mass trainings and conceptual, material, operational planning along with department management and Environment and safety training to all team members. 18 years of extensive hands-on and managerial experience in Laundry in the best five star hotels. Strong background in the opening new properties, pre-opening and refurbishment of hotels, sound knowledge of textile fabric selection. Departmental trainer.

Setting up new laundries in opening properties, developing Laundry professionals for the next position e.g. Laundry Attendants ‘Supervisor, Assistant Laundry Manager, Renovating and upgrading existing laundries within the company.

Key Responsibilities’

Specialties.

Preopening Setup.

Planning & Executing.

Training for Pre Openings.

Laundry administration, daily production report.

Monthly production report.

Yearly production report.

Monthly consumption report, yearly consumption report.

Consistent and loyal worker.

Well versed with Computer word and excel.

Proven ability to train, develop and maintain a team of professionals Reliable, patient and result oriented with a clear vision.

Proactive with outstanding communication, presentation, negotiation and sales-closing skills.

Solid Manager, team builder and motivator.

Ability to learn quickly and adapt to changing environments.

Have been member of IILM (International Institute of Laundry Management) which helped me to develop my knowledge and update business trends.

Annual budget is met with required profits.

Organizing & conducting personality development programmed for staff and workers and introducing multi-skill training system.

Reduced the chemicals cost as per Actual laundry Budget.

Achieved full guest satisfaction with high quality. Met the budget and see that the staffs are motivated in their role for high productivity.

Handled the operations of the laundry and uniform room.

Basic knowledge of all type fabric identification.

All type fabric washing and dry cleaning programs.

Basic knowledge of all functions and modern laundry computerized equipment’s in five star hospitality.

Strong analytical abilities combined with skills to plan & implement novel ideas.

Selecting various chemicals, which cut down overhead expenses to minimum expense?

Enterprising Team Leader with the ability to handle large taskforces in a disciplined & organized environment as well as mentoring & motivating teams in optimizing performance levels.

Monthly staff communication meetings, appraisal and skill training programs.

Hotel & Commercial Laundry Management Service.

Plans work and assigns workers to various operations in the laundry.

Makes inspections for work progress and quality, and shifts personnel in secure continuous and even flow of work.

Set up the par level for Uniforms Rooms and Rooms Linens.

Set up par level for F&B linens and Spa linens & Health Clubs.

Supervises the preparation of, or individually prepares, solutions used in laundering and sterilizing fabrics.

A review work methods and procedures and develops new methods to improve the quality of service given.

Discusses with administrative superiors the need for equipment and recommends the purchase of specific items.

Education

Diploma in Hospitality Management:

British Management and Technology College Hyderabad India

Housekeeping Management

Marketing of Hospitality services

Hospitality industry training

Introduction to hospitality

Supervision in the hospitality industry

Accounting for hospitality managers

Quality leadership and management in the hospitality industry

Diploma in Textile Technology:

(British Management & Technology College Hyderabad India)

Textile Testing Quality Control

Textile Identification and Testing

Fibres.Yarns Technology and Statistics

Dying and Printing Technology

Professional Design Practice

Practical and Introduction of Textile

Fibres.Yarns and Fabrics Testing

Intermediate Education Certificate

(Government of Andhra Pradesh India.)

Secondary School Certificate

(Government of Andhra Pradesh India)

Computer Skill`s

M. S. Word, M. S. Excel, M.S. PowerPoint & Fidelio and Portal. Opera

Micro Hospitality Management System

Micro Hospitality Material Management System

Oasys Payroll

EDocs Vacation

Birch street EMEA Purchasing

OnQ Front Office

Career Timeline

Laundry Manager (Pre-Opening)

Hilton Riyadh Hotel & Residences

July 2018 –Continue.

Laundry Manager

MAKKAH Clock Royal Tower A- Fairmont Hotel

March 2015 Continue 5 June 2018.

Centralized Laundry Manager for (Pre-Opening)

IHG-Crowne Plaza Madinah Hotel Kingdom of Saudi Arabia September 2011 – Continue. January 2015

Laundry Manager

Miramar Al Aqah Beach Resort Fujairah United Arab Emirates September 2009 – September 2011(2 Years)

Laundry Manager for (Pre-Opening)

Moevenpick Hotel AlKhobar Kingdom of Saudi Arabia

November 2007 –September 2009 (2 year)

Laundry Manager for (Pre-Opening)

Sara International Hotel Hyderabad. India

August 2004 -- September2007 (3 years)

Laundry Manager for (Pre-Opening)

Medina Hilton Hotel. Madinah Munawara.Kingdom of Saudi Arabia November 1999 --June 2004 (4 years 6 months)

Assistant Laundry Manager

The Ashok Hotel Group India

November 1993 -- October 1999(5 years 11 months)

Training Skill`s

Successfully Completed Training First aid Course in Medina Hilton Hotel

Successfully Completed Training Fire& Safety training in Medina Hilton Hotel

Successfully Completed Handling guest complaints in Medina Hilton Hotel

Successfully Completed the Train the skill Trainer program in Medina

Hilton.

Successfully completed a skilled Training Department Orientation workshop in Medina Hilton Hotel

Successfully Completed Supervisory 1. Self-study training program for Managers & Supervisors Medina Hilton Hotel

Successfully Completed training Seminar from Johnson Diversey Automotive & Industrial Cleaning Services division.(U.S.A)

Successfully completed the equilibrium lunch program in Medina Hilton Hotel

Successful Completed the HACCP Training in Moevenpick Hotel

Certificate Laundry & Linen Management (CLLM)

Certificate Environment Service Management (CESM)

Certificate Wash Room Technician (CWT)

Certificate Linen Technician (CLT)

Successfully Completed the training Basic Fire & Safety in Moevenpick Hotel

Successfully Completed the training 6 Key Issues of Excellent Service in Moevenpick Hotel

Successfully Completed training Laundry Product Usage from Johnson Diversey Automotive & Industrial Cleaning Services division.(U.S.A)2010

Successfully Completed training Laundry Procedure Spotting from Johnson Diversey Automotive & Industrial Cleaning Services division.(U.S.A) 2010

Successfully Completed the training Customer Service Training “ The Moment Of Truth “ in Miramar Alaqah Beach Resort Fujairah, United Arab Emirates,2010

Successfully Completed Training Diversey Chemicals,2012

Successfully Completed Training Diversey Chemicals,2013

Successfully Completed Training Ecolab Chemicals,2015

Successfully Completed Training Ecolab Chemicals,2016

Successfully Completed Training Diversey Chemicals,2018 Achievement Summary

Best employee of the month in the Ashok Hotel in the month of July 1995.

Best employee of the year in the Ashok Hotel year of 1997.

Pre-Opening Team Certificate Medina Hilton Hotel Saudi Arabia. 1999

Letter of appreciation from general manager of Medina Hilton for prince visit for pre-opening.

Awarded certificate from Medina Hilton for successfully achieving of Medina Hilton guest satisfaction goals.

Awarded Best Quality Employee of the month in Medina Hilton Hotel Saudi Arabia.

Pre-Opening Team Certificate Moevenpick Hotel Saudi Arabia, 2007

Pre-Opening Team Certificate W Doha Hotel Doha Qatar, 2008

Certificate & Bronze Medal from Moevenpick Hotel Al Khobar Saudi Arabia, 2008

Pre-Opening Team Certificate Park Hyatt Resort Jeddah, Saudi Arabia, 2009

Pre-Opening Task Force Laundry Manager Concorde Fujairah. United Arab Emirates, 2010

Pre-Opening Task Force Laundry Manager Grand Emirates Hotel Dubai. United Arab Emirates, 2010

Pre-Opening Team Certificate IHG-Crowne Plaza Medinah,Saudi Arabia,2011

Letter of Appreciation from Wotek Laundry Equipment’s FZE-USA,2012

Letter of Appreciation from Diversey Chemicals Jeddah, Saudi Arab,2013

Letter of Appreciation from Ecolab Chemicals Jeddah, Saudi Arab,2015

Pre-Opening Team Certificate Hilton Riyadh Hotel & Residences,2018

Letter of Appreciation from Diversey Chemicals,Riyadh,Saudi Arab,2018

Letter of Appreciation from Diversey Research and Development European Head office, The Netherlands,2019

Certificate Award from Diversey Chemicals The Professional Fabric Wash,2019

Certificate Award from Hilton Riyadh Hotel & Residences-ACHIEVE HIGHEST REVENUVE,2019 Personnel Information’s

Date of Birth : 15th of June 1975

Marital Status : Married

Nationality : Indian

Language Known : English, Arabic & Urdu and Hindi Telugu

Passport No : L 3455495

Place of Issue : Hyderabad

Date of Issue : 31 August 2013

Date of Expiry : 30 August 2023

Iqama No : 245-***-****

Iqama Status : Transferable

Language`s

English-Fluent, Arabic-Fluent, Hindi, Fluent Urdu, Fluent Pre-Opening Project`s

Successfully setup and opening Laundry for Medina Hilton Hotel in Kingdom of Saudi Arabia. Year of 1999

Assisted corporate office to set up laundry department in newly opening property in Medina Munawara, commission all the laundry equipment’s, set up laundry procedure, and trained the Team with modern laundry equipment’s.

Successfully setup and opening Laundry for Sara International Hotel in Hyderabad India Year of 2004 Assisted corporate office to set up laundry department in newly opening property in Hyderabad, commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with modern laundry equipment’s.

Successfully setup and opening Laundry for Moevenpick Hotel in Al Khobar, Kingdom of Saudi Arabia Year of 2007

Assisted corporate office to set up laundry department in newly opening property in Al Khobar, commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with modern laundry equipment’s.

Successfully setup and opening Laundry for W Doha Hotel in Doha Qatar, Year of 2008 Assisted owning office to set up laundry department in newly opening property in Doha Qatar

.commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with modern laundry equipment’s.

Successfully setup and opening Laundry for Park Hyatt Resort Jeddah in Kingdom of Saudi Arabia, Year of 2008

Assisted Owning office to set up laundry department in newly opening property in Jeddah commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with modern laundry equipment’s.

Successfully setup and opening Laundry for Grand Emirates Hotel Dubai in United Arab Emirates, Year of 2010

Successfully renovated Grand Emirates Hotel Dubai laundry department, assisted them for re-location temporary laundry operation, and re-open the laundry operation smoothly

Successfully setup and opening Laundry for Concorde Hotel Fujairah in United Arab Emirates, Year of 2010

Assisted corporate office Egypt to set up laundry department in newly opening property in Fujairah. Commission all the laundry equipment’s, set up laundry procedure, and trained the laundry team with modern laundry equipment’s.

Successfully setup and opening Laundry for IHG-Crowne Plaza Madinah in Kingdom of Saudi Arabia, Year of 2011

Assisted Owning office to set up laundry department in newly opening property in Madinah commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with computerized laundry equipment’s.

Successfully setup and opening Laundry for Hilton Riyadh Hotel & Residences in Kingdom of Saudi Arabia, Year of 2018

Assisted Owning office to set up laundry department in newly opening property in Riyadh commission all the laundry equipment’s, set up laundry procedure, trained the laundry team with computerized laundry equipment’s

Main Duties and Responsibilities’

To assist the director of rooms in the performance of duties by assuming complete direction control and supervision of the laundry department.

Supervision of laundry and dry cleaning personnel.

To operate the department under my control in the most efficient manner through the effective policies and existing sops.

Establish personnel programmers that will ensure equal consideration to all employees pertaining to promotions review of salaries and performance and all matters which affect the team morale, with minimum turn over as a goal.

Assist the department head in the execution of budget to ensure the department operates within the establish figures to provide maximum service at minimum cost.

Establish a flexible work schedule to cope with any emergencies as result of business fluctuation.

Ensure all the team members are aware of the company’s safety and fire preventions programmers.

To ensure that all the employees are attending departmental communication meetings.

Constantly be alert for never methods techniques and materials that will improve overall operations with more efficient service at reduced cost.

Emphasize on courtesy in conduct with guests and other team members.

Establish a prevention maintenance programmer and ensure better running condition of equipment’s.

To produce and efficient payroll and purchasing control system.

Have proven leadership and organizational abilities and be capable of leading and large laundry project team.

Establish training objectives and plans.

Ability to work with top level management.

Provide high quality laundry services to guest internal and external.

Analyses operational performance and suggesting continuo’s action plan to improve company’s performance.

Characteristic`s

Communicative open minded team player. Good interaction with people. Guest oriented. Problem solving. Good listener. Trouble Shooter. Power of initiative. Decision maker. Have common sense. References,

Mr. Andre Herrenschmidt, General Manager Pre Opening Project Hilton Riyadh Hotel & Residences

Email, *****.*************@******.***@hilton.com

Mr. Hamad Kidwai, Director of Operation

Hilton Riyadh Hotel & Residences

Email, *****.******@******.***@hilton.com

Voicemail, ++55 508 8734

Mr. Mansoor Liaqat Area Finance Controller Dorsett Hospitality Dorsett Shepherds Bush. London

58 Shepherds Bush Green London W 12 8 QE United Kingdom Former Director of Finance Hilton Riyadh Hotel & Residences Email,*******.******@*************.***

Email, *******.******@******.***

Voicemail, ++44-777*-***-***

Mr., Sjors Martins Cluster Director of Operations

Doubletree by Hilton Doha Al Sadd & Aleph Residences, Curio by Hilton, Qatar *****.*****.*******@******.***, *******@*****.***

Mr., Simon Hemmes, Senior Application Specialist Diversey Chemicals, Diversey Research Development European-Global Application Service Fabric Care Solution Maarssenbroeksedijk-23542-DN Utrecht, the Netherlands Email ********@*******.**

Voicemail, ++31 6 53475859

Mr. Joynal Abedin, Training Manager

Hilton Riyadh Hotel & Residences

Email, ******.******@******.***

Voicemail, +55 889 3341

Contact this candidate