Medical Assistant

Saira Ahmad

919-***-**** ************@*****.*** Raleigh, NC, USA

PROFESSIONAL SUMMARY

Seeking job opportunities in Healthcare Office Administration KEY QUALIFICATIONS

• Enrolled in an Associate Degree Program of Healthcare Office Administration, Billing and Coding at Wake Technical Community College

• Successfully completed COVID-19 Contact Tracing by Johns Hopkins University (July 2020)

• Maintains strict confidentiality while following HIPAA regulations

• Excellent understanding of Medical Terminology, ICD10 and CPT

• Great experience working with Electronic Health Record (EHR) Software Applications, including athenahealth, Allscripts, Epic Systems and eClinicalWorks(eCW)

• Understanding of insurance terminology, insurance plans and insurance cycle

• Proficient with Microsoft Office applications (MS Word, PowerPoint, Excel) WORK EXPERIENCE

Doctors Making House Calls July 2019 – May 2020

Assistant Medical Coder, Durham, NC

• Passionately learned and successfully performed Medical Coding for all the Non-Face-to-Face encounters including BHI, CCM, Prolonged Non-Face-to-Face, Interprofessional phone/EHR Consults and Online Digital Evaluation and Management services CPT codes

• Researched and Learned all the rules and regulations regarding Non-Face-to-Face CPT codes and implemented them in a highly responsible and accurate manner

• Consulted with the Providers through emails and EHR regarding patients notes for accuracy

• Provided guidance to the Providers and office staff how they could navigate and create Non-Face- to-Face encounters in the EHR and assign the right person for billing purposes

• Successfully collaborated with Billing Department as needed

• Helped during the transformation to new EHR from old system and corrected discrepancies of patient accounts and insurance information

Urban Ministries of Wake County-Open Door Clinic May 2019 – July 2019 Medical Records Clerk Raleigh, NC

• Efficiently delivered medical records upon request and prepared invoices for the Providers and Law Offices

• Prepared patient letters, including routine follow-up and lab results

• Scanned and indexed medical records with appropriate labels into patients Electronic Health Records (EHR) for physicians, technicians, and staff

• Responsible for referrals process according to specific requirements of outside Medical Providers

• Managed patient coordination activities by calling and informing them about their referral information and ensure appropriate follow-up

Elderly Care- Life Experience Aug 2014 - 2019

• Great experience working with the elderly suffering with dementia, cancer, and disabilities

• Managed elderly Patients’ care and helped them enjoy their day to day lives while maintaining their dignity

• Demonstrated compassion and encouragement during tough moments EDUCATION

• Wake Tech Community College, Associate degree program in Healthcare Office Administration, Billing and Coding. Expected Graduation: May 2021

• COVID-19 Contact Tracing by Johns Hopkins University (July 2020)

• Completed the course for Certified Electronic Health Records Specialist CHERS and plan to take the National Certificate Exam in Fall ‘20

• Medical Office Administration - Certificate of Completion (2/27/2019)

• Adults and Pediatric First Aid/CPR/AED - conducted by American Red Cross (5/24/2016 - 5/23/2018)

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