Engineer Life Insurance

Contact Detail

Ms Kirti R Dhake Compass vale Crescent Sengkang, Singapore

Mobile: +56-91151269 Email: *****.*****@*****.***

EXPERTISE SUMMARY

Quality Assurance Analyst with 7+ years of enterprise software product quality assurance experience including Manual +Automation + Performance testing using HP Loadrunner

Well acquainted with SDLC, STLC, Defect Life Cycle, Agile Methodology (Scrum),Waterfall Methodology and different Levels of testing.

Experience in creating and developing strategic Test plans, Test Cases, Test Scripts and generating Test Reports for both Manual and Automated tests.

Expertise in Manual Testing by implementing Functionality Testing, Manual API testing through Postman,Validation Testing, Smoke Testing, Regression Testing, UI Testing, User Acceptance Testing (UAT),Compatibility, Configuration testing, Performance Testing(HP Loadrunner)

Good knowledge of TOSCATest suite - Modules, Test Case, Test Case Design, Requirement, and Execution.

Well versed with customized Test management tools like HP QC-Application Lifecycle Management (ALM), ClearQuest, TFS,Jira,qTest.

Expertise in Backend Testing Oracle Dev v 19,SQL 2011,SQL j, Mobile, IPAD Application Testing on different browsers and different mobile platforms as iOS, Android.

Expertise in Testing Client/Server,Web, Sharepoint Applications for Capital Market, Insurance, ERP, Healthcare,HRMS/payroll, IOT –Internet Of Things Domains

WORK EXPERIENCE

●Currently working with NCS (Singapore) for Port Singapore Authority [May 2020 till date]as Test Analyst

●Previously worked with NTT Data (Singapore) for Great Eastern Life Insurance company [August 2018 –March 2020]as Software QA Analyst.

●Previously worked with Silicus / Infogain(India)[September 2017- April 2018]as Senior QA Engineer

●Previously worked with Silicus / Infogain (India)[December 2015-December 2016] as Senior QA Engineer.

●Previously worked with Optra Technologies(India)[January 2014-December 2015] as Software Test Engineer.

●Previously worked with Vaneera Hi-Tech (India)[March 2011 to April 2013]as Test Engineer.

EDUCATIONAL SUMMARY

●Completed Bachelor of Engineering (Information Technology) from India.

●Diploma Course in Software Testing from India

SOFTWARE PROFICIENCY

QC Exposure:

Expertise in writing test cases and execution of test cases in QC/ALM

Proficient in logging and tracking of defects using QC/ALM

Professional Skills

Configuration Management Tool- VSS- Visual Source Safe, GitHub

Test Management & Defect Management Tools: ClearQuest, HPQuality Center,Bugzilla, Team Foundation Server (TFS), Jira,Confluence,qTest

Customer Relationship Management - CRM

Programming Languages : Core Java, HTML, JSON, XML, Basics of Unix

Performance Testing Tool- LoadRunner

Databases : SQL Server 2011,Oracle SQL Developer

Winscp : TIBCO Stream base Server,TIBCO EMS

Operating System : Windows XP, Vista, Windows 8, 10

API Testing Tool : Postman

Terminal Emulator : Teraterm & Putty

Automation Tool : QTP,TOSCA

Banking Knowledge :Banking basic, Trading life cycle, Capital Market

Project Name : TOS (TIBCO Automation)

Employer : NCS (Singapore)

Client : Port Singapore Authority (PSA)

Description: Tuas Mega Port (TOS) is fully Automated TIBCO Streambase backend application.TOS is 24/7 system directly supporting the port operation like Message routing in form of job instructions to container handling equipments as Quay Crane, Yard Crane) and receiving job and equipment status. Managing containers and jobs(activities) inventory (status)

Responsibilities & Area of Work: Manual

●Responsible for writing Test Specification based on High level & Detail design Documents

●Responsible for Tracking and Managing Defects in Jira

●Developed Test Data in SQL j and created Payloads as per test specs developed for port functions

●Tested gateway functions in postman and check response as expected

●Prepared AT Script based on PSA (client) format.

●Performing the functional and Regression testing

●Executed AT Scripts using TIBCO Streambase servrer and validated logs in Oracle SQL Developer

●Validation of incoming/outgoing message from/to console.

●Check In/Checkout files in CI/CD GIT.

●Monitor Queue status using Solace.

●Validate Tibco BW,Engine logs in oracle SQL Dev,for respected event ID and if any deviation log Jira ticket.

Project Name : Sales Prospect Database (CRM Pega Web Application)

Employer : NTT Data (Singapore)

Client : Great Eastern Life Insurance company

Description: Consolidated prospect database composed of prospect lists marketing sales process, campaign, Leads, Opportunities,Sales process, Task,Campaign Reports required for insurance company.

Responsibilities & Area of Work: Manual Tester (Web Application)

●Worked on Agile/Scrum Methodology.

●Responsible for maintaining the quality standards in the project and helping client to improve their existing QA processes by doing the end to end testing of the application.

●Worked Independently on single Project.

●Validate CIF Data and Perform MQ Log testing

●Working Independently on single project

●Executes and creates test plans and clear, concise test scripts

●Defines moderate level scenarios and variations in data to adequately perform testing

●Responsible for Tracking and Managing Defects in ALM (Project Management tool)

●Performing SIT, UAT, functional and Regression testing on various application used by the client to ensure that the applications are working fine with zero defects in production.

● Pro-actively identify the risks areas, if any and escalate accordingly to the project manager.

●API testing through Postman perform Get,Post, Delete actions

●Validate xml and Jason file provided by developers

Project Name :Kohler

Employer : Silicus Technologies.

Domain : IOT (Internet Of Things)

Description: The purpose of this project is to develop Kohler IoT Platform (“Platform”) also consisting of Unified Mobile Apps. DTV or digital thermostatic valve (DTV) system controls four elements to give you a true multi-sensory showering experience. Customize every element of your showering experience to your needs and control it through the touch-screen interface.

●DTV+™ Digital Thermostatic mixing valve for custom showering, Verdera Mirror

●Sensate™ Kitchen Faucet,Numi™ Intelligent Toilet

Responsibilities & Area of Work: Manual Tester (Mobile applicationTesting)

●Prepared SIT Test Plan, Effort Estimation.

●Responsible for writing and executing the test cases in TFS (testing Tool) and ensuring the fix in every release.

●Performing the UI/UX and responsive functional Mobile testing on the latest devices and ensuring that the app is working correctly on different browsers(IE, Firefox, Safari and Chrome)and mobile devices (Android, iOS).

●Retested the fixed defects and perform Functional, Integration Testing, Ad hoc testing, Smoke Testing & Sanity Testing, Compatibility Testing, UI Testing,Usability testing,Installation testing,API testing

●Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes different android phone like Samsung, LG, Iphone and many more.

●Installed application received from Device Team on different configuration to set up test environment and verify logs in TeraTerm terminal emulator

●Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff.

●Participate in weekly test planning, project status meetings and reviews.

●Prepared Suggestion Documents to improve the quality of the application

●Received training on LoadRunner (Performance Testing tool).

Project Name : Capitaline Databases(Capital Market)

●Employer : Silicus Technologies.

●Domain : Capital Market

Description: Capitaline plus computer-based electronic trading platforms; most can be accessed only by entities within the financial sector or the treasury departments of governments and corporations, but some can be accessed directly by the public.

Responsibilities:

●Data Validation, Usability, Functional, Cosmetic testing of web sites.

●Manual Testing on various modules of Trading Websites-:Market Analysis Mutual Fund, Commodities, Derivatives, Corporate action, Corporate Info.

●Analyzed and identified the Test Cases based on requirement document of the application.

●Development & Execution of Test Cases.

●Testing the website from user’s point of view.

Project Name : BD FACSuite®

Employer : Optra Technologies (ISO 9001:2008), India

Domain : Healthcare / Life science

Description: BD FACSuite™ software, delivers users a seamless workflow from system setup, through data acquisition, analysis, and shutdown. BD FACSuite™ software is for For Research Use Only. Not for use in diagnostic or therapeutic procedures.BD FACSuite software minimizes the number of user interactions with the instrument so that the user can spend more time working with samples.

Responsibilities & Area of Work: Manual+ Performance tester (Web based)

Performing End to End Testing to ensure the Tool deliver the required features without any break.

Tracking and Managing Defects in Clear Quest (Defect Tracking Tool) and ensuring the fix in every release.

Responsible for writing and executing the test cases in Rational Quality Management Tool.

Performed GUI testing, data validation testing,Functional Testing, Integration Testing, Confirmation Testing, System Testing and Regression Testing, Smoke Testing

Worked independently, as well as a team and motivated to face challenges and meet deadlines.

Executing build qualification & miscellaneous Verification Procedures, Script validation.

Perform Load and Stress testing of the application by generating scripts with WEB (HTTP/HTML) protocols using with Virtual User Generator

Customization of Vuser script using Parameterization, Checkpoints, Transactions, Reusable functions, Correlations, Actions/Block, Iterations, Pacing, Think Time

Experience in developing and executing the scenarios through LoadRunner Controller.

Analyze, interpret, and summarize meaningful and relevant results in a complete Performance Test Report.

Used various techniques like Ramp up, Ramp down, Transaction Point in Load Runner.

Provide support to the development team in identifying real world use cases and appropriate workflows

Project Name : Advance Data Source Management (ADS)

Employer : Optra Technologies.

Domain : HRMS /Payroll

Description:

●ADS Build a futuristic, responsive and web-based modular application UI platform to implement existing PIM, HR, Payroll functions, Leave management and employee’s self-service capabilities. Project was developed on the basis of Agile methodology.

Responsibilities & Area of Work: Manual Tester (Web based)

Prepared test scenarios, test cases from functional requirements, technical specifications, and application behavior/constraints.

Executed the test cases within the provided timeline.

Retested the fixed defects and perform Functional, Integration Testing, Ad hoc testing, Smoke Testing & Sanity Testing, Compatibility Testing.

Planned and executed backend testing using SQL Queries to verify the data flow from the database.

Project Name : Omnergizer (ERP/Pharmaceutical)

Project Name : Omnergizer

Employer Name : Vaneera Hi-Tech

Scope of Project : Omnergizer is ERP based application consist of several modules, Each Covering the functionality of pharmaceutical company .The modules are as” HumanResource”,”Administration”, ”Purchasing”, Warehouse”, Regulatory Affairs”, ”Production”, “Quality Assurance”,”Document Change Control”.

Responsibilities & Area of Work: Manual Tester + Automation (Window-based)

Understanding the Customer Requirement Specifications and Software Requirement Specification Documents.

Responsible for writing and executing the test cases in HP QC (Project Management tool)and ensuring the fix in every release

Responsible for Tracking and Managing Defects in HP QC

Performed Functional Testing, Integration Testing, Confirmation Testing, System Testing and Regression Testing, Smoke Testing

Generated Test Data and executed Test Cases accordingly.Involved in preparing the Requirement traceability matrix.

Reporting, Tracking, reviewing, analysing and comparing bugs using Application Lifecycle Management Tool HP QC

Developing Keyword driven scripts for regression testing. Added various Check Points and finalized parameters that inserted different data into each iteration of a test run using parameterize test in HP QTP

Verified the Automated test Result and Logging the Defect and updating status to the higher management.

Project Name : Catholic Diocese of Charleston

●Employer :Vaneera Hi Tech

●Domain : Sharepoint

Responsibilities & Area of Work: Manual Tester (Web based)

Worked on Agile/Scrum Methodology.

Setup the test environment and Prepared Test Plan, Effort Estimation.

Responsible for writing and executing the test cases in TFS(testing Tool) and ensuring the fix in every release.

Responsible for Tracking and Managing Defects in TFS (Project Management tool)

Retested the fixed defects and perform Functional, Integration Testing, Ad hoc testing, Smoke Testing & Sanity Testing, Compatibility Testing.

Conducted Regression testing on different versions of the application

Conducted GUI Testing on Multiple Browsers with different configuration as per requirement given by client.

Test Report: Prepared Sprint wise Test Report based on the Execution Result.

Certification & Trainings

Certified as “TOSCA Automation Test Specialist Level 1 (AS1)

Certified as “TOSCA Automation Test Specialist Level 2 (AS2)

Certified as “TOSCA Automation Engineer Level 1” by Tricentis.

Certified as “TOSCA Test Design Specialist Level” (TD1) by Tricentis

Certified as “qTest Specialist” by Tricentis

Certified as “Exploratory Testing Specialist” by Tricentis

Certified as “Tosca Query Language Specialist (TQL)” by Tricentis

Received Corporate Session training on Load Runner from HP (Performance Testing tool).

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