MICHAEL ARCHDEACON

**** *********** *****, ***** ****** Rock, AR 72117 I C: 501-***-**** I adepft@r.postjobfree.com

Professional Summary

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Core Qualifications

• Client Relations • Problem Solving

• Client-focused • Proficiency in people skills

• Computer proficient • Quick learner

• Excel in trouble shooting • Results-oriented

Experience

Help Desk Supervisor 03/1998 to 08/2012

Unisys Corp. Austin, TX

•Supervised thirty-five phone techs; monitored their calls, took over calls techs were not able to handle.

•Handled hiring and firing personnel, maintained disciplinary records so that HR had a paper trail of the employees.

Sole Proprietor 08/1991 to 06/1997

Arch's Big & Tall Menswear Northfield, NJ

•Sold clothing and accessories for the big and tall customers.

•Maintained inventory, ordered stock and supplies

•Maintained my customers’ mailing list for advertising.

•Able to keep a 50% profit margin for four years.

•Starred in my own TV commercials.

•Attentive to my customers needs.

Pulp Mill Shift Supervisor 02/1988 to 07/1991

Boise Cascade St Helen, OR

•Managed five different departments,

•Trouble shot problems as they arose,

•Conducted Safety Meetings once a month,

•Was involved in the start up of a new process.

•Maintained the employees time, called in extra help as needed.

•Conducted meetings with other departments.

•Reported to Day Management what we did that shift

Shift Manager 06/1987 to 12/1989

Gaylord Container Antioch, CA

•Managed five departments

•Was the Fire Chief

•Presided over meetings with the other departments

•Trouble shot problems as they arose

•Directed Maintenance to equipment to be repaired

•Reported to Day Management what had been done that evening

•I testified for the Company on a pollution hearing, which saved the company from having to pay $30,000.00 per pollution complaint.

Digester Operator/Pulp Mill Trainer 04/1969 to 09/1987

Weyerhauser Paper Co. Valliant, OK

•Provided on-site training.

•Successfully led key projects which resulted in a very successful startup with no mishaps or loss of product, was considered one of the best startup in the Industry.

Education

John Jay High; Brooklyn, New York

GED: General in the Air Force, 1965

Analytical Chemistry

Honeywell 6000

Emergency Responder

Computer A+ Certificate

Arkansas Insurance Certificate

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