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OBJECTIVE

I am a results-focused educational professional and proactive leader with strength in communication and collaboration and proficient in leveraging knowledge to promote desired results. Hardworking and reliable with a strong ability to focus on detail and record data, I am highly organized, proactive and punctual.

As a dependable Interviewer with demonstrated abilities to handle issues with tact and remain calm under pressure, I offer over 30 years of expertise in various roles for organizations in education and government.

My enthusiastic personality consists of superior skills in listening, asking questions, and putting others at ease in both team-based and independent capacities.

SKILLS

• Communications

• Calm under pressure

• Relationship development

• Flexible and adaptive

• Positive atmosphere promotion

• Effectively work with parents

• Special needs students

• Parent and student communication

• Student rapport

• Motivating students

• Problem resolution

• Teaching, tutoring and counseling

• Interactive teaching/learning

• Active and effective listening

• Reporting and documentation

• Civil Litigation law familiarity

• Excellent reading comprehension

• Proofreading/editing

• Clear public speaking skills

• Essay writing technique development

• Planning and coordination

• Admissions guidelines and advisement

• College application proficiency

• Freshman college program transition

EXPERIENCE

College Admissions Counselor, The College Advisor, September 1999-February 2020

San Ramon, CA

• Provided expert guidance through the college admission process; served high school students seeking admission to college (in pursuit of AA, BA, BS, etc.) degrees and undergraduate July 19, 2020college students seeking admission to graduate degree programs (MBA, JD, PhD, etc.)

• Provided excellent service and attention to the needs and objectives of students and their families when face-to-face or through phone conversations.

• Earned reputation for maintaining confidentiality, providing accurate and timely process and procedure information, objectively evaluating academic credentials (transcripts, standardized test scores, extra-curricular activities, etc.)

• Earned reputation for providing students with significant feedback in the development of essential and advanced writing skills required for successful college application essays.

• Improved student applications to colleges and earned client satisfaction by working collaboratively with students and their families to meet requirements, find solutions to challenges, and explore financial aid options.

• Provided guidance in the development of college wish lists by identifying student needs and objectives and facilitating exploration of college characteristics.

• Utilized college websites, application platforms (Common App, Coalition App, etc.) Naviance, Word, and Google Docs to compile data gathered from various sources.

• Created Timeline and To Do communication materials for meetings.

• Ensured students' understanding of the evaluative process of college admission committees.

2000 Census Crew Leader, US Census Bureau, January 2000-June 2000

Danville, CA

• Worked closely with team members as Crew Leader to deliver project requirements, develop solutions, and meet deadlines.

• Recognized by management for providing exceptional customer service.

• Handled all delegated tasks, including supervision of enumerators, tabulation of surveys, liaison with district management, and delivery of data.

• Maintained updated information pertinent to project completion through meetings with regional and district management and other local crew leaders.

• Completed all required tasks for successful gathering of census data.

• Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.

• Utilized script for project assignment to deliver surveys to recipients.

• Collected information related to census through conduction of thorough interviews.

• Developed solutions to complex problems arising out of attempts to gather sensitive information from reluctant individuals.

Senior Legal Analyst, University of California, Office of General Counsel, Sept 1989-Sept 1999

Oakland, CA

• Provided legal support to attorneys in the Office of the General Counsel to the Regents, to the campus and laboratory administrators throughout the University of California system, and to other Office of the President personnel.

• Researched law and policy and provided detailed analysis and interpretations.

• Drafted legal and non-legal documents

• Developed litigation and problem-solving strategies

• Conducted fact-finding investigations

• Developed, organized and traced data

• Assisted in preparation for meetings, conferences, depositions, document productions, hearings and trials

• Acted as liaison and responded to inquiries from University personnel, state and federal agencies, associated and opposing counsel, witnesses, experts and consultants, members of the legislature, and the general public.

Teacher of English as a Foreign Language, Bi-National Center/Lao-American Association, Vientiane, Laos, SE Asia

• Coached students in small class environment to introduce and improve linguistics and pronunciation, comprehension and practical usage of English.

• Prepared syllabus listing semester coursework and projects for dissemination to students on first day of class.

• Researched trends and topics in ESL to add insight and enthusiasm to class studies.

• Assisted students with applications to study abroad programs and opportunities in the United States.

• Employed wide variety of fiction and non-fiction textual materials to encourage students to read independently.

• Evaluated student performance and comprehension through tests, projects, and daily recitation.

• Participated in workshops and training sessions to extend knowledge and improve my own skills.

EDUCATION AND TRAINING

Coursework Completed, MA Degree Pending Thesis

Counseling Psychology, California State University, Sonoma, CA

Bachelor of Arts

Speech-Theatre Arts, Adelphi University, Garden City, NY

CERTIFICATIONS AND RECOGNITIONS

Certificate of Literacy Tutor Training, Project Second Chance/Contra Costa Adult Literacy Program January 2016

Certificate of Appreciation, Medical Youth Science Program, Stanford University July 2004

Certificate of Appreciation, US Census Bureau, Seattle Region June 2000

Certification of Completion, New Venture Training, Contra Costa Small Business Development Center November 2000

Teaching Credential, State of California, January 2000

Certified College Admission and Career Planner, University of California 1999

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