Salochana Sharma

*** ***** ***, **

Airdrie, AB T4B3K5

587-***-****; adep8w@r.postjobfree.com

Job responsibilities

Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.

Observe customers and check identification for proof-of-age; deny sale of alcohol or tobacco to underage or intoxicated customers.

Offer product suggestions when appropriate.

Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

Operate department equipment and tools.

Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.

Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

Perform other job-related duties as assigned

Greeting all Customers with a warm, friendly smile.

Ensuring each Customer receives a friendly, accurate and professional service.

Following the “One Best Way” standards of practice.

Operating a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen.

Assisting Customers with the bagging and loading of their merchandise.

Maintaining a clean accessible fixture room Ensures Cleanliness Through

Disposing of trash/boxes quickly

Keeping a clean, hazard free work area

RELATED SKILLS AND EXPERIENCE

Customer service

Communicated in an effective and professional way with school officials, students and parents

Answered phone calls and emails, provided information, handled complaints and addressed issues

Actively listened to students to obtain necessary information, analyze needs, and respond

promptly and appropriately to achieve resolution and satisfaction

Greeted parents in a friendly manner, answered their queries and provided information about their

children in the best possible way to make them understand the circumstances

Administration

Handled various office administrative duties including data entry and filing

Organized school events, assisted in marketing via social media and the school’s website

Prepared and maintained student records and ensure that they are updated on a regular basis into

the internal database

Ordered school supplies, managed budget given for school supplies

Scheduled meetings, arranged parent-teachers interviews, prepared presentations

Created memos, spreadsheets, produced flyers and made copies

Created students’ reports, transcripts; prepared assessments

Oriented new and substitute teachers, parent groups, volunteers, and aides in school

WORK EXPERIENCE

Everest wine and spirits Airdrie, AB Feb 2020 to till date

( inventory maintenance, frontline cashier )

Popeyes (Part time) Airdrie, AB Feb 2020 to till date

( Frontline cashier, drive through operator)

Melbourne English Institute, India 2014– 2019

Administrative supervisor

T.S.S.M. SR.SEC School, India 2012 – 2014

English Teacher

EDUCATION

Bachelor’s Degree in Education 2012

Panjab University, India

Master’s Degree in English 2009

Panjab University, India

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