Service Representative Customer
Resume:
RITIK BATRA
*-**** *********** *****, ***********, ON M1S1K6 · 437-***-****
**************@*****.*** · https://www.linkedin.com/in/ritik-batra-4018ab1a9/ Seeking a job to utilize my skills for organization and individual growth, having specific interest in social interaction.
EXPERIENCE
APRIL 2019 – APRIL 2020
CASHIER/COOK, PIZZA PIZZA
• Assisting customers in placing order and processing cash balances.
• Worked with my colleagues to process pizzas in minimum time to maintain company’s time guarantee policy.
JUNE 2020 – JULY 2020
CUSTOMER SERVICE REPRESENTATIVE, SP DATA
• Addressed the customers concerns in a professional manner.
• Resolved customer’s product as well as network related issues.
• Expressed empathy, patience, understanding through the problem with the customer.
• Accurately documented customer interactions within the appropriate systems. JUNE 2020 – PRESENT
CUSTOMER SERVICE REPRESENTATIVE, DOLLARAMA
• Performed merchandising in a professional manner according to company guidelines.
• Maintained cash balances.
• Provided exceptional customer services to meet the customer demands. EDUCATION
JANUARY 2019 – APRIL 2020
ELECTRONICS ENGINEERING TECHNICIAN, CENTENNIAL COLLEGE
• Read and interpreted schematics to design different electronic equipment.
• Provided repair and troubleshooting for devices such as laptop, mobile phone and speakers.
2
SKILLS
• Establish work priorities and ensure deadlines
are met and procedures followed.
• Ability to deal with people.
• Ability to work as individual as well as in group.
• Able to lift heavy objects and work for longer
hours.
• Ability to interact with people with a good
confidence.
• Strong computer skills especially working
with MS OFFICE.
• Strong team collaboration skills.
ACTIVITIES
• Took part in various inter-school music and dance competitions.
• Volunteered as a part of management team to set up parties in college.
• Highly interested in sports activities such as basketball and cricket.
Contact this candidate