Food Safety Customer Service

PERSONAL DETAILS

NAME: MUTAWAKIL SALIFU

ADDRESS: AL AIN, JAHILI (UAE)

PHONE NUMBER: 052*******

NATIONALITY: GHANAIAN

VISA STATUS: EMPLPYEMENT (LAY OFF)

Email:***********@*****.***

PERSONAL SUMMARY

Am motivated individual with 5years of experience in a customer service position. Looking to work as a waiter, exhibiting my knowledge of hospitality etiquette to ensure the satisfaction of customers and the entire team.

WORK EXPERIENCE

ALSHAYA LLC – SHAKE SHACK JUNE 2016– 14 May 28, 2020

ABU DHABI (UAE) YAS MALL, 3RD FLOOR EXTENSION

CREW MEMBER- WAITER

DUTIES

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines

BURGER BUREAU, ABU DHABI (UAE) January -2014

KETCHEN ASSISTANT

Assist the cook in preparation of food by cutting, chopping, marinating and performing other relevant activities.

Receive, pack and unpack goods for stocking purposes.

Working in both grilling and dressing stations.

Clean kitchen upon instructions and keep all work areas neat.

Assist the Cook in preparing and serving all kinds of meals.

Maintain all kitchen equipment and tools.

Report to the manager or supervisor when stocks are running out in the kitchen.

Regular checking of food stuffs to avoid using expired food stuffs.

Cleaned kitchen, utensils and equipment.

Ensured the smooth operation and outstanding quality of the food.

TRAINING AND SEMINAR ATTENDED

FOOD SAFETY TRAINING (HACCP) MAY, 2015

KEY SKILLS AND COMPETENCIES

Excellent skills in oral and written English communication

Demonstrated ability to work in extreme temperatures

Quick learner and adapting to new environment

Ability to work on orders and instructions

Extraordinary attention to detail

AREAS OF EXPERTISE

Fire safety, able to work in busy environment, supervising, Deductive Reasoning, Knowledge in IT, Administration, Health & safety

PERSONAL SKILLS

Social Perceptiveness

Communication

Judgment & decision making

ACADEMIC QUALIFICATIONS

SENIOR HIGH SCHOOL DEPLOMA

REFERENCES – Available on request.

Contact this candidate