Customer Care Financial Analyst
Resume:
LOVE KIRSTEN L. GALOS
South Signal Village, Taguig City
Email: ****************@*****.***
Mobile # 094*-***-****
OBJECTIVE: In search of a position where I can apply my customer care expertise and problem-solving skills that will benefit me and the company.
WORKING EXPERIENCE:
● TECHNICAL SUPPORT REPRESENTATIVE
August 2018 - January 2020
Sykes Asia Inc.
Glorietta 1, Palm Drive, Ayala Ave., Makati City
● TECHNICAL & SALES SUPPORT REPRESENTATIVE
May 2017 - March 2018
Sitel Philippines
Cybergate Tower 1, Pioneer St., Mandaluyong City
● TECHNICAL SUPPORT & FINANCIAL ANALYST
April 2014 - August 2015
Convergys Philippines
Glorietta 5, Ayala Avenue, Makati City
SPECIAL SKILLS: Above average English communication skills Excellent in both written and verbal communication Computer literate: MS Office (Word, Powerpoint, Excel) Typing speed: 54 WPM
Experienced in technical support, customer service, sales and billing both voice and non-voice, competent, hardworking, can work under minimal supervision, punctual and versatile EDUCATION: MINDORO STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY – BONGABONG CAMPUS
Bachelor of Secondary Education, English Major
Labasan, Bongabong, Oriental Mindoro
June 2009 - April 2014
FE DEL MUNDO NATIONAL HIGH SCHOOL
B. del Mundo, Mansalay, Oriental Mindoro
June 2003 - March 2009
PERSONAL INFORMATION:
BIRTHDAY : December 12, 1992
AGE : 27 years old
NATIONALITY : Filipino
STATUS : Single
FATHER’S NAME : Jesus D. Galos
MOTHER’S NAME : Jessilyn L. Galos
CHARACTER REFERENCES:
MICHAEL ANGELO TRIMANEZ
Team Leader
Sykes Asia Inc.
LORELYN GALAMGAM
Colleague
Sykes Asia Inc.
PAUL QUILET
Colleague
Sykes Asia Inc.
I hereby certify that the above written particulars are true and correct to the best of my knowledge and belief.
LOVE KIRSTEN L. GALOS
Applicant
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