I am a hardworking individual that always strives to excel and
grasps new skills quickly. I have knowledge in various aspects of the kitchen and hotel. I like to be organised and enjoy a challenge. I work well under pressure and always strive for Guest satisfaction. I am creative and punctual. I enjoy working as part of a team or as an individual.
TERTIARY EDUCATION
CAMPUS ATTENDED
THE INTERNATIONAL HOTEL SCHOOL - DURBAN (part time) QUALIFICATIONS ACHIEVED
Educational Institute of America Hotel & Lodging Association Specialisation Certificate in Food & Beverage Management
City & Guilds of London:
Food Preparation & Culinary Arts - Certificate & Diploma Level
Three Cities Group
Professional Cookery Practical Component Certificate Curriculum Vitae
BELINDA DAWN KISTAN
ADDRESS: 6 Virgo,
Cosmos Estate,
Kosmosdal,
Centurion
CONTACT NUMBER: 079-*******
EMAIL ADDRESS: *******.******@*****.***
ID NUMBER: 850**********
DRIVER’S LICENCE: CODE 8
MARITAL STATUS: Married
CERTIFICATES RECEIVED
Food Production Principles
Planning & Controls of Food & Beverage Operations
Management of Food & Beverage Operations
Supervision Management
Quality Sanitation
WORK EXPERIENCE
The Royal Hotel, Durban
February 2004 - January 2007
3 year Trainee Chef Course - Full Time Trainee Chef
Plettenberg Park Luxury Boutique Hotel, Plettenberg Bay February 2006 - May 2006 - Trainee Chef de Partie
EMPLOYMENT HISTORY
CAFÉ 75 AT BLUE LABEL TELECOMS, SANDTON
May 2016 – June 2020 - Head Chef/Cafeteria Manager Duties: oversee employees and food production, General managerial responsibilities include hiring and mentoring employees and scheduling work hours, stock take, order food and supplies, check the quality and quantity of orders received, ensure that cafeteria operations follow all sanitation and health regulations, ensure that meals meet nutritional standards, handle customer complaints and resolve issues related to food quality, monitor the food's taste and appearance, plan healthy and cost-effective menus, keep detailed administrative records regarding meal plans, costs and hours worked, handle receipts and cash, perform cash ups and administrative work related to accounts payments, manage employee information, co-ordinate meetings and functions, process all administrative work for orders, stock take and payments
ENDLESS HORIZONS BOUTIQUE HOTEL, UMHLANGA
March 2013 – April 2016 - Head Chef/Duty Manager
Duties: Preserve high standard levels of customer service, Design menus, purchase goods and make necessary improvements, Identify customers’ needs and respond to their concerns, Establish targets, schedules, policies and procedures, Assist GM with Function co-ordination, Overall responsibility for daily operations in the kitchen, Liaising with purchasing companies for food orders, Maintaining or raising the profit margins on food items, Producing menus and new dishes, Managing, training and recruiting a brigade of chefs, Provide communication between employees and management, Emphasis in motivation and teamwork within employees, Comply with all health and safety regulations, Report to management regarding sales results and productivity
THE DU BOIRS BOUTIQUE LODGE, WATERFALL
January 2013 – March 2013 - Head Chef
Duties: Overall responsibility for daily operations in the kitchen, liaising with purchasing companies for food orders, Maintaining or raising the profit margins on food, producing menus and new dishes, Managing, training and recruiting a brigade of chefs
FOREST SUITES AT ZIMBALI, BALLITO
July 2011 – September 2012 – Head Chef/Duty Manager Duties: Ensuring employees are offering exceptional customer service, Making sure customers are happy with the service and products, Delegating duties, Assisting GM and Restaurant manager
Helping to implement policies, Routing sales productivity reports to staff, Motivating employees
Handling cash and end of day checking, Managing health and safety procedures, Dealing with customer complaints and issues, Overall responsibility for daily operations in the kitchen, Liaising with purchasing companies for food orders, Maintaining or raising the profit margins on food
Producing menus and new dishes, Managing, training and recruiting a brigade of chefs
FAIRMONT ZIMBALI RESORT, BALLITO
AUGUST 2009 – JULY 2011 – CHEF DE PARTIE
FAWNCASTLE ESTATE, HILLCREST
JULY 2008 – JULY 2009 – CHEF AND ASSISTANT MANAGER
FIGATA FOODS, UMHLANGA
MAY 2008 – JULY 2008 - COMMIS CHEF
YE OLDE RED LION, ENGLAND
APRIL 2007 – APRIL 2008 - CHEF DE PARTIE
REFERENCES
Ingrid Hindley Janine Tozer
Café 75 Endless Horizons Boutique Hotel
Head Of HR General Manager
082*******-*** 5528738
Mileshree Naidoo Teri Huegh
Forest Suites, Zimbali The Duboirs Boutique Lodge
General Manager General Manager
Dean Uren Luke Nair
Fairmont Zimbali Resort The Royal Hotel
Executive Chef Executive Sous Chef