Manager Project

ABHISHEK BHARGAVA

Vice President

Mobile No: +91-995******* Email ID: *******************@*****.***

Delivery Lead & IT Project Management Professional

Leadership Project Management IT operations Lead SAP Analytics & Reporting AGILE Transformation Lead

Executive Summary

An accomplished technocrat with more than 13years of proven track record in IT industry of managing projects, building outstanding teams, Change & Incident Management, AGILE processes and IT Vendor management. Recently served Swiss Re as Vice President.

Extensive exposure to Project Planning and execution, Team Management, Process Management and setting governance structure. Project lead with practical exposure in delivering multiple global roll outs encompassing Agile, Scrum, ITIL, Waterfall, OPEX, LEAN and DevOps methodologies. Instrumental in delivering Project charter, business case, project budgeting & cost tracking, defining risk matrix, hiring and mobilizing cross functional teams. Responsible to ensure projects are well scoped, managed and delivered to meet business strategies. Manage projects to deliver on time and quality in cooperation with business and technical functions.

Visionary & strategist in IT and have expertise in R&A strategic planning, IT transformation, designing roadmap for DW/BI applications, AGILE project management, Product Owner, leading SCRUM teams, change management, incident management, process automation, data analytics & reporting, client engagement, stakeholder management, and people management. Successfully executed a number of assignments in Business Advisory Services and Project Management using digital technologies & tools such as SAP BI, SAP BW on HANA, SAP BW4HANA, SAP BO, SAP BPC, SAP MM, SAP FI, CLOUD AWS, SFDC Cloud, Tableau, Qlik, etc.

Highly skilled in building customer & vendor relationships and ensuring customer delight consistently. Leading Change Approval Board for R&A. Catered Fortune 500 clients such as British Sky Broadcasting, Siemens, HJ Heinz global, BHP Billiton, AT&T, Nokia Siemens Network, QinetiQ, Owens Illinois, Akzo Nobel, Boston scientific, Whirlpool, Fernas, Sterlite technologies, Insecticide India, Eureka Forbes, Syngenta Services, Swiss Reinsurance global, etc.

Have received a number of awards and recognitions for outstanding performance in various organizations

Knowledge and Expertise Areas

Managerial

IT Strategic Planning Project Planning Team Management Reporting & Analytics Governance Automation Client Support & Relationship Management Stakeholder Management Mentoring & Training Leadership

Technical

Technology

SAP BI/BO/BPC

Data Visualization

Data ETL

CLOUD

Tableau

Project Management

Waterfall / ITIL

Agile / SCRUM /JIRA

DevOps

OPEX

Lean/SNOW

Business Domain

Sales & Distribution

Production & Support

CRM / SFDC

FI

Co-Om

Awards & Recognitions

Opal award for leading Qlik portfolio Syngenta in 2017

Promoted to Senior Position/ Band in IBM in 2014

SPARK – highest client recognition award in IBM in 2013

Experience Details

S. No.

Company Name

Designation / Role

Duration

1.

Swiss Reinsurance, Bangalore

Vice President

Aug 2019 – Dec 2019

2.

Syngenta Services Pvt. Ltd., Pune

Lead BI, Analytics & Visualization

Oct 2015 – Jul 2019

3.

IBM India Pvt. Ltd., Gurgaon

Project Lead Reporting & Analytics

Jan 2012 – Sep 2015

4.

Ernst & Young, Gurgaon

Associate Manager Reporting & Analytics

Mar 2011 – Jan 2012

5.

Accenture Services Pvt. Ltd., Mumbai

Sr. BI Consultant

Oct 2006 – Mar 2011

Swiss Reinsurance, Bangalore, Karnataka Aug 2019 – Dec 2019

SAP Reporting Lead

Significant Contributions:

AGILE transformation & internal global team setup.

Executed AGILE transformation program for Global R&A team, conducted workshop in Zurich.

Accountable for planning & execution of global projects & programs in Analytics domain.

As CCB Lead, my daily operations include defining Scope of assignments, SLA, SOW, requirement prioritization, budgeting, effort estimation, Resource Planning, Developing Schedules, hiring resources and managing key business stakeholders.

As part of Swiss Re, I was responsible for Vendor Management, which include Birla Soft as IT vendor partner for Incident management and SAP Labs for Change Management & projects.

Syngenta, Pune, MH Oct 2015– Jul 2019

Process Design Authority for Analytics.

Significant Contributions: Service Delivery & Project Lead for SAP Reporting

Projects Delivered: Vendavo, PF17, AOL Co-Om, CLOUD, etc.

Actively executed projects as Reporting SME, Product Owner & SCRUM master.

Being a service delivery manager, primarily responsible to communicate clear expectations to vendor support team, define matrix like DACI, SLA, ROTA etc. for support resources.

Presenting support issues, progress and roadmap to senior leadership and steering committee.

Accountable for Defining Scope, Resource Planning, Developing Schedules, preparing Time/ Cost & effort Estimation.

Managing Risks and Issues, Monitoring and Reporting Progress, Controlling Quality & Benefits Realization.

Formulated R&A strategy for IT organization for SAP BI, SAP HANA, SAP BO, Tableau & Qlik.

Migrated Qlik & Tableau from in premise to AWS Cloud platform and established SFDC as SaaS for Cloud.

Implemented OPEX & LEAN methodologies to improve incident management and customer satisfaction.

Extensively worked on Project charter, Business case, Project plan, Solution design, client requirement gathering, Go Live cut over plan, end user training, risk & resource matrix, etc.

As a project manager handled end to end responsibility for the successful initiation, planning, design, execution, monitoring, controlling, budgeting and closure of projects.

Driving Fit-Gap, Requirement gathering, Testing & Solution Design sessions for business community.

Conducting workshops, trainings and sessions for technical teams, end users and CXO level executives.

IBM, Gurgaon, Haryana Jan 2012 – Sep 2015

Project Lead Reporting & Analytics

Significant Contributions:

Cairn Energy (UK): role Project Manager

As part of Project Planning and Management, defined project scope and schedule while focusing on regular and timely delivery of value; organizing and leading project status and working meetings; prepared and distributed progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.

Responsible for team Management &Instrumental in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.

Continuous Process Management and Improvement by defining and managing a well-defined project plan and champion ongoing process improvement initiatives to implement best practices for Agile Project Management.

Accountable for team building and promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team.

Tool & vendor evaluation for client R&A needs and future demands.

Heinz Project (USA): SME SAP BI

Being part of pre sales team, responding to RFP & RFQ. Drafting project charter and business case for SET approval.

Setting & leading governance and risk matrix for project. Preparing & tracking project plan and timelines.

Formulating and tracking project budget and actual spend for SAP BI setup.

Setting up communication plan for managing key stakeholder expectations and regular updates.

Established cross functional offshore delivery team for 24/7 support, defined SLA matrix for incident management and presented monthly status report to steering committee. Setting roles & responsibility matrix, DACI & ROTA for resource management.

Continuously refined project management methodologies encompassing ITIL framework.

Continuously refining resource demand, processes, Go Live Cut over plan, etc.

Ernst & Young, Gurgaon, Haryana Mar 2011 – Jan 2012

Associate Manager Reporting & Analytics

Significant Contributions:

Implemented, upgraded & audited many SAP BI BO Projects. Being part of pre sales team, participated in several RFP/RFQ and client engagements for business advisory services.

Actively participated in technical & functional rapid project deployments.

Contributed in multiple technical & financial project biddings.

Conducting Impact analysis, feasibility analysis exercises. Driving As-Is, To-Be and GAP Analysis for BI domain.

Played key role in establishing& building technical and functional SAP BI capability at IDC.

Accenture, Mumbai Oct 2006 – Mar 2011

BI Consultant

Significant Contributions:

Was the core team member of BI and BO capability and training team at IDC level.

Prepared test scripts for UT/IST/ UAT/Regression Testing.

Worked extensively on Functional, Technical and Solution Designs. Delivered BI technical assignments.

Academics and Certifications

B.E. Computer Science & Engineering in 2006

Certified Scrum Master in 2018

Personal Details

Date of Birth : 15 March 1984

Languages Known : English and Hindi

Interests : Financial Markets, Trekking, Cooking

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