JO-AN A. MEJORADA
ADDRESS: CONTACT NO. EMAIL ADD:
F-113 Q-08 BLDG. +971-**-***-**** ***************@*****.*** FRANCE CLUSTER
INTERNATIONALY CITY, DUBAI UAE
“As the Executive Secretary & HR, I have been responsible for maintaining the Executive Office and at the same time Human Resources Department, I am the first person to contact in related to the employees issues and concern and external and internal clients of the company. I am confident that I can be fit to this level of success to your company. With my current experience and expertise, I believe I can hit the ground running and start actively contributing to the business as soon as possible.”
SKILLS:
TIME MANAGEMENT,
SECRETARIAL, COORDINATING
TRAINING, CLIENT RELATIONS,
FILE & RECORDS
MAINTENANCE,
ORGANIZATIONS,
COMMUNICATIONS,
PROFICIENCY IN
MANAGEMENT, CUSTOMER
SERVICE, FLEXIBILITY, TEAM
WORK, SELF MOTIVATION,
RESPONSIBILITY
PERSONAL DETAILS:
DATE OF BIRTH:
07 JANUARY 1979
MARITAL STATUS:
SINGLE
VISA STATUS:
RESIDENCE VISA
EDUCATION:
ASSOCIATE OF COMPUTER
SECRETARIAL, COLEGIO SAN
ANTONIO, BINAN CITY,
LAGUNA PHILIPPINES
(1997 – 1999)
WORK EXPERIENCE:
January 2019 – Present
HR & Admin Secretary
At Cater Catering Services LLC, Dubai
Duties & Responsibilities:
Recruitment process (websites, job portals, recruitment agencies)
Visa processing
Organize and maintain employee records
Update internal database (e.g: vacation leaves, sick leave, employee details etc.)
Liase with external partners like insurance vendors and ensure legal compliance
Answers employee queries about HR-related issues
Preparing the monthly payroll
Assisting the Operations Manager with their Food Order, Banqueting, Staff Scheduling etc.
Assisting the Sales in preparing the Clients Proposal and Agreement.
Providing high-level of support and Executive Secretary duties to the General Manager.
March 2018 – July 2018
Executive Secretary / HR and F&B In-Charge
at Blumont Capital Tower (former Danat Capital Hotel) March 2015 – February 2018
Executive Secretary / HR and F&B In-Charge
at Danat Capital Hotel (Former Danat Residence Hotel Apartment – Pre- Opening Team)
Duties & Responsibilities:
Providing high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
Open, sort, and distribute incoming correspondence, including faxes and emails.
File and retrieve corporate documents, records, and reports.
Prepare responses to correspondence containing routine inquiries. CHARACTER REFERENCES:
I hereby affirmed, that the
information are true and
correct to the best of my
knowledge.
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
Prepare agendas and make arrangements for committee, board, and other meetings.
Conduct research, compile data, and prepare papers for consideration and presentation by the General Manager, executives and committees.
Compile, transcribe, and distribute minutes of meetings.
Attend meetings in order to record minutes.
To carry out any additional tasks and projects as requested by the General Manager.
Sales Responsibilities:
Preparing Contracts for the New Clients/ Monitoring the Social Media made by the Sales Team / Meeting Clients / Follow ups of the In-house Guest Contract Renewal / Maintaining the Clients Database HR Responsibilities:
Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management.
Additionally, HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
Conduct induction / orientation program for all newly joined employees as per the hotel standards
Receive employee complaints, suggestions and queries and make sure they have been handled properly
Maintain an up to date database of all employees F&B In-Charge:
Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well- being of guests
Complete work orders for maintenance repairs.
October 2014 – March 2015
Human Resource Coordinator at Holiday Inn Downtown (former Sands Hotel, managed by Danat Hotels & Resort)
July 2013 – September 2014
Human Resource Coordinator at Sands Hotel
January 2012 – April 2014
Training Secretary at Sands Hotel, managed by Danat Hotels & Resorts January 2011 – January 2012
Human Resource Assistant at Tilal Liwa Hotel, managed by Danat Hotels & Resort
October 2009 – December 2010
F&B Service Attendant at Tilal Liwa Hotel (Pre-Opening Team)