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Social Media Manager

Location:
Dubai, United Arab Emirates
Posted:
July 19, 2020

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Resume:

JO-AN A. MEJORADA

ADDRESS: CONTACT NO. EMAIL ADD:

F-113 Q-08 BLDG. +971-**-***-**** ***************@*****.*** FRANCE CLUSTER

INTERNATIONALY CITY, DUBAI UAE

“As the Executive Secretary & HR, I have been responsible for maintaining the Executive Office and at the same time Human Resources Department, I am the first person to contact in related to the employees issues and concern and external and internal clients of the company. I am confident that I can be fit to this level of success to your company. With my current experience and expertise, I believe I can hit the ground running and start actively contributing to the business as soon as possible.”

SKILLS:

TIME MANAGEMENT,

SECRETARIAL, COORDINATING

TRAINING, CLIENT RELATIONS,

FILE & RECORDS

MAINTENANCE,

ORGANIZATIONS,

COMMUNICATIONS,

PROFICIENCY IN

MANAGEMENT, CUSTOMER

SERVICE, FLEXIBILITY, TEAM

WORK, SELF MOTIVATION,

RESPONSIBILITY

PERSONAL DETAILS:

DATE OF BIRTH:

07 JANUARY 1979

MARITAL STATUS:

SINGLE

VISA STATUS:

RESIDENCE VISA

EDUCATION:

ASSOCIATE OF COMPUTER

SECRETARIAL, COLEGIO SAN

ANTONIO, BINAN CITY,

LAGUNA PHILIPPINES

(1997 – 1999)

WORK EXPERIENCE:

January 2019 – Present

HR & Admin Secretary

At Cater Catering Services LLC, Dubai

Duties & Responsibilities:

Recruitment process (websites, job portals, recruitment agencies)

Visa processing

Organize and maintain employee records

Update internal database (e.g: vacation leaves, sick leave, employee details etc.)

Liase with external partners like insurance vendors and ensure legal compliance

Answers employee queries about HR-related issues

Preparing the monthly payroll

Assisting the Operations Manager with their Food Order, Banqueting, Staff Scheduling etc.

Assisting the Sales in preparing the Clients Proposal and Agreement.

Providing high-level of support and Executive Secretary duties to the General Manager.

March 2018 – July 2018

Executive Secretary / HR and F&B In-Charge

at Blumont Capital Tower (former Danat Capital Hotel) March 2015 – February 2018

Executive Secretary / HR and F&B In-Charge

at Danat Capital Hotel (Former Danat Residence Hotel Apartment – Pre- Opening Team)

Duties & Responsibilities:

Providing high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.

Open, sort, and distribute incoming correspondence, including faxes and emails.

File and retrieve corporate documents, records, and reports.

Prepare responses to correspondence containing routine inquiries. CHARACTER REFERENCES:

I hereby affirmed, that the

information are true and

correct to the best of my

knowledge.

Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.

Prepare agendas and make arrangements for committee, board, and other meetings.

Conduct research, compile data, and prepare papers for consideration and presentation by the General Manager, executives and committees.

Compile, transcribe, and distribute minutes of meetings.

Attend meetings in order to record minutes.

To carry out any additional tasks and projects as requested by the General Manager.

Sales Responsibilities:

Preparing Contracts for the New Clients/ Monitoring the Social Media made by the Sales Team / Meeting Clients / Follow ups of the In-house Guest Contract Renewal / Maintaining the Clients Database HR Responsibilities:

Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management.

Additionally, HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Conduct induction / orientation program for all newly joined employees as per the hotel standards

Receive employee complaints, suggestions and queries and make sure they have been handled properly

Maintain an up to date database of all employees F&B In-Charge:

Ensure staff is working together as a team to ensure optimum service and that guest needs are met

Inspect grooming and attire of staff, and rectify any deficiencies

Inspect storage areas for organization, use of FIFO, and cleanliness

Complete scheduled inventories and stock and requisition necessary supplies

Monitor dining rooms for seating availability, service, safety, and well- being of guests

Complete work orders for maintenance repairs.

October 2014 – March 2015

Human Resource Coordinator at Holiday Inn Downtown (former Sands Hotel, managed by Danat Hotels & Resort)

July 2013 – September 2014

Human Resource Coordinator at Sands Hotel

January 2012 – April 2014

Training Secretary at Sands Hotel, managed by Danat Hotels & Resorts January 2011 – January 2012

Human Resource Assistant at Tilal Liwa Hotel, managed by Danat Hotels & Resort

October 2009 – December 2010

F&B Service Attendant at Tilal Liwa Hotel (Pre-Opening Team)



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