Operations Coordinator

Gregory Roberts

**** ********** ******, ***. ***, Chevy Chase, MD. 20815 • 678-***-**** • ***********@*****.***

EDUCATION

Lamar University, School of Business Beaumont, TX

Master of Business Administration in Construction Management August 2020 – Present

The George Washington University, School of Business Washington, DC

Bachelor of Business Administration in International Business December 2019

EXPERIENCE

Artelye Marble and Granite Beltsville, MD

Builder Account Representative December 2019 – Present

●Manage a weekly schedule of templates, installations, and services according to the builders’ schedules, urgent requests, and contractual obligations to ensure quality and timely service

●Responsible for improving the order entry process by generating custom templates for each specific account to reduce the number of keystrokes needed for incoming orders

●Audit assigned builder accounts for discrepancies between purchase orders and the received amounts, requesting variance purchase orders when necessary

Squire Property Management Washington, DC

Operations Coordinator & Property Manager April 2019 – September 2019

●Oversaw operations for over 70 units of single family and multifamily properties, including maintenance, finances, and leasing activities

●Prepared market analysis reports for new clients and served as a point of contact for property owners to ensure that objectives were met

●Performed a monthly reconciliation of all operating expenses and monitored the account receivables

Hickok Cole Architects Washington, DC

Database Coordinator March 2018 – January 2019

●Conducted an audit of the company’s database to ensure accurate and appropriate use of data to aid in to fostering client relationships and revenue generation

●Oversaw the transition to a new Customer Relationship Marketing (CRM) and project management system

●Aided in the planning and execution of several company events to raise awareness for upcoming projects and major company milestones

Greysteel Capital Markets Bethesda, MD

Real Estate Analyst Intern May 2018 – August 2018

●Researched various submarkets and property locations to support the financial analysis and underwriting of commercial investment properties

●Reviewed land, tax, and other real estate documentation to aid in the development of rent and sales comparable

George Washington University Athletic Department Washington, DC

Event Staff & Building Manager August 2015 – December 2018

Oversaw crews of up to 20 students throughout the set-up and tear down of university athletic and social events to ensure activities were completed in a timely manner

Maintained the facilities of the building on a day to day basis by performing hourly rounds logging any necessary repairs and adjusting various aspects of the facility as required

Monitored the entry points of the facility and maintained a log of incoming guests to support building security

SKILLS

Adobe InDesign, Adobe Photoshop, Airtable, AutoCAD, Buildout, Buildium CRM, GetBase, Salesforce, Supplypro, Microsoft Office Suit, Spanish (Intermediate)

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