Engineer Customer
Resume:
Mike Labadie
Denver, Colorado
**************@*****.***
https://github.com/c0rrosive
Expertise
● Cybersecurity: Vulnerability Management, Configuration Assessment, SIEM,PKI
● Compliance Standards: NERC CIP, CIS, PCI,ISO 27001
● Cloud Platforms: AWS, Azure, GCP
● Scripting: Bash, Powershell
● Languages: Perl, Python
● Web Application: Deployment, Hardening, REST API
● Equally proficient in Linux, Mac OSX, and Windows Experience
Tripwire - Sr. Professional Services Consultant Tripwire.com Mar 2016 - April 2019
● Led on-site customer implementations of Tripwire software.
● Assisted customers in meeting regulatory compliance needs(NERC, PCI, CIS).
● Created custom solutions including automation scripts and REST API integrations.
● Served as a subject matter expert and an advisor for customers.
● Wrote articles for the State of Security blog.
● Acted as a liaison between product management and customers, negotiating product features.
● Provided training and presentations to colleagues.
● Performed post-sale demonstrations to customer stakeholders. Tripwire - Technical Support Engineer Tripwire.com Feb 2015 - Feb 2016
● Assisted customers with support requests via phone and email.
● Created and updated product documentation.
● Assisted customers in configuring software to fit the needs of their environment.
● Beta-tested new product releases.
● Filed defect reports.
Independent Contractor 2008 - 2015
● Developed technology solutions for variety of commercial clients, which included selection and installation of hardware and software to meet business needs.
● Clients in California, Nevada, and Virginia.
EPM Clarity - Part-time Infrastructure Consultant epmclarity.com April 2014 - Feb 2015
● Designed and implemented three-tier development environments for developers.
● Administered Oracle Hyperion and Oracle Essbase implementations.
● Maintained company computers, email, and website and any other miscellaneous tasks. Tahoe Tech Group - Consultant tahoetechgroup.com August 2013 - April 2014
● Designed and implemented wireless networks including long distance links(1 KM+).
● Built, configured, and maintained servers for various types of businesses.
● Maintained network equipment: Sonicwall, printers, VPN, routers, switches, WAPs.
● Administered email security certificates on behalf of clients. Circuit City - Firedog Technician November 2007-May 2008
● Responsible for repairing customer computers, operating POS, making customer product recommendations.
Contact this candidate