Administrator
Resume:
Summary
Goal-focused individual seeking a leadership role with a thriving,
growing company to apply management, leadership and motivational skills when overseeing a team of professionals and working toward a common goal to increase productivity.
Education
Bharathidasan University
Master's in Microbiology
2005 - 2007
University of Kerala
Bachelor's in Zoology
2001 - 2004
Experience
Gulf Petrochem
Coordinator
17-07-2018 - 03-06-2020
Organizing and managing schedules and calendars for staff, managers, and senior-level officers
Receiving and processing communication channels, including email, phone, and fax
Assisting human resources department with payroll, personnel databases managing,handling attendance and overtime (Verification and approval of leaves)
Raising new manpower requests and assist in appointing, issuing offer letters and other necessary documents
Ensure functionality of necessary office equipment, and requisitioning new equipment and supplies as needed
Creating reports and memos for managers and senior-level officers as needed
Attend meetings and record notes and messages for managers and senior-level officers
Arrange conferences, meetings, events and travel for supervisors and managers by coordinating with different departments. Coordinate with contractors, consultants ( B2B Business) and hamriyah free zone authorities for project execution and completion by continuous follow-ups
Preparing invoices,quotations,purchase orders and
contracts,negotiating for better quotes
Photocopies and files appropriate documents as needed Planning shipments based on needs of supervisors, tracking orders to ensure timely deliveries and preparing shipping documents (like invoices, purchase orders, other confidential documents) and product Siji Francis
ADMINSTRATOR/ COORDINATOR
*****************@*****.***
Al Rashidiya
Ajman,United Arab Emirates
https://www.linkedin.com/in
/siji-francis-5a5b76166
Awards
ISO 22000:2005 Lead Auditor
(FoodSafety Management Systems-
CQI IRCA)
ISO 9001:2015 Lead Auditor
(Quality ManagementSystems-CQI
IRCA)
ISO 14001:2015 Lead Auditor
(Environment Management Systems)
OHSAS 18001:2007 Lead Auditor
(Occupational Health and Safety
Systems -CQI IRCA)
HACCP Level 3
Food Safety Management Level 4
Awarded for the outstanding
performance and 2017 (Etisalat).
Awarded for the Exemplary
performance -January 2018 (Etisalat).
Skills
Ms Office, CRM, ERP, Eclipse,Team
Management, Communication,
Organization Skills, Attention to
Detail, Work Under Pressure,
Leadership, Relationship
Management,Critical thinking
samples
Etisalat
Customer Service Representative
15-12-2013 - 21-06-2018
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the system.
Process orders, forms and applications within SLA and TAT Follow up to ensure that appropriate actions were taken on customers requests
Refer unresolved customer grievances or special requests to designated departments for further investigation and make sure that it's not repeated in future
Hewlett Packard Enterprise
Financial Associate
19-06-2009 - 22-07-2012
Performs clerical accounting duties within a defined scope under moderate supervision (e.g. invoice fees, purchase order numbers) Reconciles and posts transactions to the general ledger Supports basic customer inquiries, typically without escalation. Provides basic support to an assignment (e.g. implementing a new system)
Kotak Mahindra Life Insurance
Senior Sales Consultant
09-02-2008 - 16-12-2008
Meets with customers in a sales environment to drive product sales and knowledge
Demonstrates advanced products knowledge
Adheres to any and all company policies and procedures Languages
English, Malayalam, Tamil, Hindi
Interest
Zumba, Cooking, Traveling,
Photography, Volunteering
Others
Visa- Employment ( Under
Cancellation)
References
Atham Bhava Ali - "Etisalat"
Administrator
******@********.**
Murali R - "Gulf Petrochem"
Manager
******.*@*************.***
Contact this candidate