Import and Export Operations Specialist

Continued…

MELISSA G. ZWEBEN

Fair Lawn, New Jersey 07410 • *********@*****.*** • 914-***-****

Committed, experienced, versatile, and well-rounded administrative professional with a solid 15-year background in dynamic organizational settings, including positions with bottom-line accountabilities. Effective organizational skills, proactive team involvement, and independent decision-making that yielded dramatic results for the organization. Expertise and hands-on experience in operations; proven ability to develop, meet, and exceed program and financial goals while enhancing varied services; consistently maintain high quality of work in every area of responsibility. Proven strategic ability in managing unique projects from initiation to successful conclusion. Reputed as a self-directed professional with outstanding management skills; successful in managing time, prioritizing tasks, and organizing programs. Professional Experience

PHIBRO ANIMAL HEALTH CORPORATION – Teaneck, New Jersey Import & Export Operations Specialist (PhibroChem & Phibro EPG) 2018 to Present

Handle imports/exports from order entry to receipt of material in JDE

Communicate with domestic/international suppliers and customers

Prepare and manage all necessary paperwork for customs clearance

Submit notices to customers and warehouses for incoming shipments

Ensure compliance with US customs regulations

Clear understanding of HTS tariff codes for all products

Issue certificates of insurance for international shipments

Prepare certificates of analysis

Prepare quarterly in-transit reports for the finance department

Submit payment requisitions

Maintain detailed records for each import and export shipment

Work closely with freight forwarders and customs brokers to guarantee smooth transactions

Close communication with customer service and sales representatives regarding current and upcoming shipments

Provide additional support to members of the management and sales team as needed PHIBRO ANIMAL HEALTH CORPORATION – Teaneck, New Jersey Administrative Support Assistant 2017 to 2018

Maintain weekly visitor list

Calendar management

Programming new employee and visitor access badges

Enter, update new vendors/suppliers and customers in JDE

Schedule/maintain conference room scheduling

Update, upload global-wide phone listings and holiday calendars to SharePoint

Prepare American Express quarterly spending reports for VP of Finance and Treasurer’s review

Corporate fleet administrator

Certificates of insurance

Expense report review

Melissa G. Zweben ••• Page 2

CREATIVE CORPORATION – Englewood, New Jersey

Office/Project Administrator 2006 to 2017

Assist the President and VP of Finance

Answering phones, faxing, and filing

Administer payroll

Dispatch drawings/blueprints to subcontractors

Prepare/revise and dispatch bid proposals to clients

Issue/revise and submit purchase orders, subcontracts and change orders

Prepare invoices to clients

Maintain accounts payable, receivable, cash receipts and reconcile checking account

Control numerous correspondence with clients and vendors

Expense reports

Transmittals to clients/vendors

Certificates of insurance

AIA invoicing

Travel arrangements

Permit applications (NYC DOB)

Office supplies orders

FedEx shipments

AMICA MUTUAL INSURANCE COMPANY – Park Ridge, New Jersey Associate Account Representative 2005 to 2006

Handled phone calls and dealt with a range of concerns and issues in different levels

Assessed and took account of existing coverage

Managed new business inquiries

Solicited supplementary lines of insurance including life insurance

Assisted in conducting Aspect phone system training and acted as a liaison for all occurring concerns with the system

Functioned as coordinator for the Special Investigative Unit involving organizing of all SIU files, written referrals, submitted proposals for approval, updated appropriate spreadsheets, and followed up on the status of active SIU files

Educational Background

Bachelor of Arts – Communications/Media Studies

Fordham University – Bronx, New York

Skills

Microsoft Office Suite, Windows Operating System, QuickBooks, Sage MasterBuilder, Adobe Pro, Bluebeam Revu, Bridge Operator Console for Cisco, JD Edwards Accounting Software, Envoy Digital Visitor Registration, Concur, American Express @Work Reporting/Reconciliation/Purchasing Card sites

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