Life Insurance Manager

KUMAR ROHIT

LinkedIn: https://www.linkedin.com/in/kumar-rohit-b390003b/

Email : ***.*******@*****.***

Mobile : +1-647-***-****

Address : **** *********** *****, ********, **, L6R 3T4, Canada

CAREER OVERVIEW

ISTQB certified and Scaled Agile Framework(SAFe 4.0) Practitioner with over 10 years of IT

experience as a Quality Assurance Engineering in Software Testing practice.

Having 8 years of Insurance Domain experience which includes 5 years of experience in Property

and Casualty Insurance comprising of Guidewire ClaimCenter, ECM (OnBase and Guidewire

Integrations) and Guidewire Digital with hands-on experience in Guidewire PolicyCenter,

3 years of experience in Life Insurance and additional 2.5 years of experience in Banking domain.

Worked as QA Lead in two Guidewire ClaimCenter Implementation Projects and have extensive

Experience working with multi-cultural and globally distributed teams including partners and

vendors. Have also been involved in Test Management activities for more than 5 years and have

experience of leading a team of over 15 resources both, Onshore & Offshore.

Have diversified QA Testing experience in different areas of testing including, Guidewire, Digital,

ECM, Database, Mainframe & UAT. Also been involved in various Transformation

activities including, Shift Left Strategies, Regression Suite Optimization and Risk based testing.

Well-versed in designing Test Strategies, Test Plans, incorporating testing best practices and

Innovative ideas, timely status reporting to stakeholders. Have a strong troubleshooting,

problem assessment and solving abilities and decision-making capabilities.

EXPERIENCE

Blackcomb Consultants QA Lead

Connecticut Interlocal Risk Management Agency (CIRMA) Feb 2019- May 2020

This project involves the implementation of Guidewire’s ClaimCenter system to replace

the existing claims system (iVOS) to process claims for the Workers Compensation (WC) and

Liability/Auto/Property (LAP) Package lines of business. Core responsibilities included:

Involved in planning and monitoring project completion on time, within scope,

and on budget based on Risk Based Testing Approach

Tracked and managed product backlog, burn-down metrics, velocity, and task break-down

Supervised and managed the Automation team to automate the regression suite resulted

in a total saving of $12,300.00

Addressed problems through risk management and contingency planning

Handled the tasks of providing accurate and timely estimates for QA (Testing

timelines and effort calculation)and played an active role in project life cycle, from

reviewing requirements through release and post-launch support

Guiding & training the team in functional and testing aspects. Reviewed Test cases

Test Data, Traceability Matrix, Test execution reporting and Analysis, Defect Review, and Reporting

Worked in analyzing the key issues and presenting the same to developer for quick fix

Faced client directly and sole accountable for all aspects of project. Been involved in preparation of test strategy, test plan and estimation process. Also involved in preparation of DSR, WSR & Monthly QA dashboards

Measured and monitored progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations. Involved in communicating the stakeholders key project plans, commitments, release dates and changes including requirements, QA plans, schedule, and scope changes

Managed relationships and coordinate work between different teams at different locations

Produced Deployment and Implementation Plans with Monthly Release Reporting. Participated in meetings to discuss release scope and/or roadblocks

Maintained a release repository and manages key information such as build and release procedures, dependencies, and notification lists

Tata Consultancy Services Canada Sr. Quality Analyst

Workplace Safety & Insurance Board (WSIB) Oct 2018- Feb 2019

This project included the implementation of Rate Framework that uses a 34-industry class/subclass structure adapted from the North American Industry Classification System (NAICS) to suit Ontario’s workers’ compensation system and Ontario’s unique economy. The Rate Framework replaces the existing classification system that is based on the Standard Industrial Classification (SIC) codes. Validation included on PolicyCenter, ClaimCenter and BillingCenter. Core responsibilities included:

Preparation of Test Strategy and Test Plan creation

Design of Traceability Matrix, provide strategic advice on using technology to achieve goals

Creation of Test Data, Status Reports, and Defects

Working closely with the BA’s and the developers to understand the gaps and issues fixes

Gather the decided test metrics, Escalate, and obtain resolution of the issues related to the test environment and team, Plan, organize and lead team meetings and ensure action is taken based on the team discussions

Plan and organize training for the Software Test Engineers, Review the status reports of the Software Test Engineers

Cognizant Technology Solutions Canada QA Lead

Royal and Sun Alliance (RSA) Feb 2016- Oct 2018

This project involved the implementation of Guidewire’s ClaimCenter system to replace the existing claims system in HUON to ClaimCenter v8.0 and Enterprise Content Management which dealt with the Data Capture, Document(Forms) Production and Document Distribution. Core responsibilities included:

Acting as bridge between users and the technical team, understanding both client requirements, and business investments and expected Return on Investment (ROI)

Preparation of Business Traceability Matrix, provide strategic advice on using technology to achieve goals, Requirement Traceability Matrix Preparation, Test Data Preparation, compiling and presenting information, writing reports and documentation and analysing system requirements

Involved in Test Plan Preparation, Test Estimation, Client Interaction, Defect Management and Daily Status Reporting

Involved in maintaining automation framework using Selenium

Hands-On activity on Database Testing- creating SQL queries to find policies and claims

Scheduling and executing the test automation on the project, reviewing defect reports and assign valid defects to the relevant developer/ development manager, assign returned defect reports, and assist the concerned Software Test Engineer, as required

Gathering the decided test metrics, obtaining resolution of the issues related to the test environment and team, plan, organize and lead team meetings and ensure action is taken based on the team discussions, plan and organize training for the Software Test Engineers, Review the status reports of the Software Test Engineers

Cognizant Technology Solutions India QA Lead

MassMutual Financial Group July 2012- Jan 2016

This project involved implementing a common space where employees and MassMutual can communicate, interact, and collaborate towards reaching a common goal. The re-design included a branded toolset that brought selected content and functionality into a single, interactive user experience to enhance employee productivity and ensure a consistently positive experience. Core responsibilities included:

Preparation of Business Traceability Matrix, System Test Case Preparation, Requirement Traceability Matrix Preparation, Test Data Preparation

Onsite-Offshore Coordination

Defect creation and analysis in HP Application Lifecycle Management and Test Summary Report Preparation

Test Plan Preparation, Test Estimation, Client Interaction, Defect Management and Daily Status Reporting. I am also involved in Billing and C20 activities

Design test strategy and test plan was the integral part of the test design phase

Maintenance of the Regression Test Suite for Automation Testing

Cognizant Technology Solutions India QA Analyst

American express Dec 2009- July 2012

This project identified campaign data from landing pages to the Omniture Suites for recording, tracking, and reporting Landing Events. The application had catered to MYCA registered corporate cards in the UK, Singapore and Australia Core responsibilities included:

Preparation the supportive documents for BAU which is a part of BAU status reports, contains the entire BAU project list and its information which includes the DSM

Designing Test Scenarios, Test Cases and Executing them

Defect logging in HP ALM and retesting

Status Report creation

EDUCATION

Bachelor of Technology in Mechanical Engineering from SRM University Chennai

CERTIFICATIONS

ISTQB- Foundation Level

ISTQB January 2012

SAFe 4 Practitioner (SP)

Scaled Agile Inc. August 2018

EXPERIENCE SNAPSHOT

INDUSTRY EXPERTISE

Insurance- P&C, Life

Banking- Cards and Payments

TECHNICAL SPECIALIZATIONS

Guidewire Insurance Suite- ClaimCenter (v8.0 & v10.0)

Guidewire Digital- Customer Engage, Produce Engage, Vendor Engage

Enterprise Content Management (ECM)- Hyland’s OnBase Unity Client

Personal and Commercial Lines of Business and Worker’s Compensation

HP ITSM

HP Release Control

HP UCMDB

HP Cloud Service Automation

Database Testing (MS SQL)

Automation Testing POC

Project Management

Cross Browser Testing

Defect Tracking, Triaging & Reporting

Agile and Waterfall Testing Methodology

Analysis and Estimation of Functional Requirements

Design and Execute Test Cases

Reporting

Design Test Strategy and Test Plans

Functional and User Acceptance Testing

Regression Testing- Manual and Automation

Migration Testing

Tools Used: JIRA, Seapine Rally, HP ALM, Selenium, Cucumber

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