SHYAMA PRASAD CHAKRABORTY

Certified PRINCE*® Practitioner

Mobile: 981*******/ E-Mail: adeoax@r.postjobfree.com

LinkedIn Profile: https://in.linkedin.com/in/shyamaprasadc

A III / 704/Eldeco Golf view Apartments, Sector Omega I, Greater Noida 201308, UP

Strength

Flexible to work on any shift and any role

Ability to work under heavy pressure and manage the team to work smoothly through proper planning, process, tracking and techniques.

Can optimize the cost of production and delivery through different tools and techniques

Extensively worked into Agile Scrum delivery method and DevOps

Able to optimize the cost of production and delivery through different tools and techniques.

Self learner into new technology and very much hands-on into Technology.

I can improve the performance of delivery by 50% and more.

No constraint on frequent travelling and can relocate at any place

Customer satisfaction and process adherence is the primary focus.

Customer satisfaction and process adherence is the primary focus.

Profile Summary

A seasoned professional with 24 years of commendable success in:

Project/Program Management

Product Management

Engagement Management

ODC/Captive Operations

Test/Quality Management

Team/Resource Management

Process Implementation

Database Tuning/ Migration

New Offshore Setup

Client/Vendor Management

Resourceful in liaising with global clientele with proven expertise in setting up new business practices/ processes, Business process Re engineering, Standard Practice Instruction, Standard process implementation and Audit, IT and Systems process.

Extensively worked into Start-up setup with new Resources and infrastructure as per ramp up plan. Initiated the transition project with Onsite to Offshore.

Extensively worked into Project implementation, Communication Bridge between Product and Client, collection of UX points and share with Product development team for further improvement as delivered and implemented the next improved version at Client site.

Technical Operations Management with IT Asset Management, License Management, tracking of Depreciated Assets, Assets Maintenance, Distribution and Allocation amongst project teams, Shipment and procurement of Assets, Certification on Quality for Assets, configuration management of various Versions,

Certified and extensively worked into Agile Scrum (scrum.org) with TDD, BDD, CI delivery method and trained resources into Agile scrum. Used MS project and JIRA.7.x for planning, tracking, scheduling, reporting. Participated and lead the Sprint Review and Daily stand-up meeting for scrum. Actively worked with Product owner to understand the prioritizing the tasks needs.

Extensive experience into Product Development, Standardization of Product, Architecture Design and Database tuning and application Tuning, Project Estimation, Project tracking, Code review, product backlog review, Sprint review, release management, version control. Using DevOps Environment and Agile Scrum Delivery method,

Proven competency in suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence

Product architecture of Fraud Management Applications in the area of Telecom, Credit cards etc. Maintained history data for all fraud occurrences and application development to control the fraudulent activities in the Finance AML, Credit cards, Telephone, Mobile etc. and worked into credit Risks management application development as per Basel II.

Extensive experience in development and testing estimation, evaluation, liaison with client & project team and full life cycle implementation of project, IT infrastructure product Performance improvement, Telecom (OSS / BSS) and SaaS and BFSI products like AML, Trading and Brokerage Compliance, Mantas Data Analysis Tool, Loan Management systems, Cash management Systems (Payment, Collection and liquidity), Life Insurance, Building Management systems (Embedded ), e-Commerce Application etc.

Worked into Cloud environment with Microsoft Azure and Amazon AWS cloud services.

Proven experience into Data Analytics tools and Data modelling using Plant UML, Designed Database including BigDB and RDBMS. Generated various Charts and Dashboards for various Decision making and R&D and forecasting Activities.

Extensively worked into Telecom OSS/BSS product Development like Fraud management, Best Valued Routing, Assured value routing products of SOTAS /MANTAS currently managed by Subex. Extensively worked into Data warehousing and data mining Area using Microsoft Technology and Oracle, My SQL and DB 2 Database.

Extensively worked into Rule based product Development and have worked into Data mining applications, distributed database, Data availability through various level of performance tuning. Extensively worked into Web logic Tuning, Oracle Database tuning Application Tuning.

Extensively worked into Oracle Application EBS for manufacturing and banking units. Very good exposures on PL/SQL, Data migration from Legacy product to Oracle Applications..

Worked extensively into C++, C based embedded domain for Building Automation, BMS with HVAC and Security, developed SaaS based applications.

Worked extensively into UX and UI design, prototype for the product and mapping with original products.

Extensively worked into worked into MANTAS Analytical Tool Development activities.

Infrastructure management with O365, IT BCP and DRP, IT BCP Audit for data centres, DRP site setup, IT Setup and Test Lab Setup.

Web enabled SaaS based Embedded domain Products for Building management systems with HVAC, Building Security with Access Controls and DVN cameras etc.

Managed outsourced resources and handled multiple vendors. Worked extensively into Vendor Management, Relationship management, Vendor Benchmarking,,

Alliance and Partnership with various organizations like Oracle, Microsoft etc for various training program and partnership for various development activities through outsourced resources.

Solution oriented specialist with notable success directing a broad range of cost saving initiatives while participating in planning, analysis and implementation of tools and metrics for improving customer satisfaction levels.

Outstanding leadership skills with ability to build, train, mentor & retain top performing cross functional teams

An enterprising leader with skills in leading personnel towards accomplishment of common goals

Domain Expertise

Retail Video Analytics

HVAC

Security

Building Management System

Oil & Gas

Energy Control

Data Mining

Telecom OSS/BSS

BFSI (Capital/Investment/Retail)

Manufacturing (ERP)

Automobiles

Healthcare

HRMS

E-Commerce

CRM

Mantas Data Analytics Tool

IT Infrastructure & DR Products

.

Organisational Experience

Currently Oct 2019 onwards, working in a start-up into Retail video Analytics product development environment with Agile scum delivery method.

Dec, 2016 onwards, working, as a Consultant for various technical training and Project management. I have conducted various corporate training in various organization that includes Nucleus Software, HCL, NIIT etc . Conducted training on ITBCP, C,C++, Java,J2EE, Java script, PL/SQL, SQL, Database tuning, Web logic Tuning, Application tuning and Advance SQL, Test Management (Manual and automated), Agile scrum, Business Communication skill, etc.

Currently providing training to Foreign Diplomats of 130 countries at SIBIT (a joint Effort by New Horizon, Ministry of External Affairs of Government of India and DCM group), on various technology area like dot net, RDBMS, Share point, MVC, Web design with HTML, CSS, Bootstrap, Jscript, DHTML, XHTML and Soft skill like Email and business communication,

Time and stress management etc.

Jan’15 – Nov ‘16 with Liya Technology ( start-up company), Ghaziabad as COO for end to end Delivery, Business Development and Operations.

Oct’10 – Sep 14 with Johnson’s Control India Limited, Gurgaon as Operations Manager for offshore Software Lab

Aug’06- May’09 with Nucleus Software Exports Limited, NOIDA as Senior Project Manager

Oct’05 to Jul’06 with Sanovi Technologies, Bangalore as Sr. Project Manager – Services

Role

Extensively worked into SaaS based BMS and Security (embedded ) domain with Microsoft technology with C, C++, Java, Android, Linux environment.

Mapping requirements and providing them best solutions involving evaluation and definition of scope of project and finalisation of project requirements.

SLA management improvement for day to day Operations and Escalation handling.

Preparing RFP, project management plans, periodic delivery reports issue and risk log, Data quality plan, project milestone analysis, BRS, as per defined process.

Managed the product roadmap, planned for various sprint to cater the backlog sequences to deliver on time.

Built the team for various Agile sprint and established unique testing method (TDD/BDD approach)

Extensively worked into Web based, Enterprise Application and E-commerce applications.

Managed multiple parallel projects from conceptualisation & visualisation to technology mapping and final execution of projects

Managing and leading team members; recruiting guiding team members during the project till final delivery, maintaining Resource utilization rate, attrition rate, skill matrix, training and development plan, Resource forecasting, Engagement of resources across the projects, Bench management, Risk & mitigation plan, retention plan, resource outsourcing plan.

Single point of Contract for customers and have implemented the product and turnkey projects at client site as part of professional Service. Co-ordination and management with development and implementation team and customers. Worked into Selection of third party vendor, Infrastructure procurement, Commissioning, established standard process for IT governance.

Closely worked with peers in US and have established a clear communication and good relationship with peers.

Engaging resources at Onsite (Client’s premise) for various implementation activities and monitoring.

Holding review meetings to monitor progress of the project as per schedule / budget, and ensuring timely completion and delivery of the project.

Best practices implementation and ensure the process adherence through periodical audits. Development through Agile Scrum TDD, BDD method and Continuous integration method.

Planning and Monitoring through Daily Stand-up, Sprint planning, Sprint demo, Retrospective Review, Agile metrics, Analysis of Burnt down Charts and Product Backlog reconciliations, Sprint team formation.

Extensively worked into Embedded domain (HVAC) using Microsoft technology, Building management with Security (DVN, Fire Alarm, Access Control etc.),, Embedded Application testing, Test Lab development and maintenance and executed various levels of testing of the product, IT Asset management with more than 2500 assets.

Maintained high Quality of service and Product assessment through various processes.

Annual budget Preparation, financial cost analysis.

Annual Delivery Target Analysis and P&L management

Presales support to Sales team with RFP, business case study and scope analysis. Preface to customer for understanding the business requirement and expectations.

Standardized the products through various level of testing like Security testing, Database tuning, Application tuning.

Governance and reporting to sr. leadership at organization and customers.

Managing customization, implementation and functioning of ERP entailing:

oMapping Business Requirements (As-Is & To-Be Analysis) and Business Process

oPreparing scope of implementation and GAP Analysis

oDeveloping functional and technical specifications

oCustomization of Oracle Applications (R12) as per defined Business Process.

oTuning Application Database for performance Enhancement.

oIntegrated with Third party real-time applications to Oracle ERP.

Major Accomplishments:

Essayed a stellar role in taking leadership in cost effective operation management, ramp up execution for offshore start-up initiatives to execute projects on time and within budget.

Established various processes like SEI CMM, ISO 9001-2000, ISO and worked into ISO 8582, SOX etc.

Actively worked into Resource Balancing based on Project milestones by deploying them into Other Business Units and improved the productivity and utilization rate

Successfully took measures through Agile Scrum development process, lean coffee, voice of clients to ensure that applications are in line with requirements specified by clients and clients are satisfied. Operations improvement through various process optimization and Improved the Release Note and version control process and improved SLA by 50% through implementing various levels of metrics and tool.

Extensively worked into AI and ML based Retail Video analytics with Opencv technologies and worked into Data Analytics for Retail, BFSI, Telecom domain.

Extensively worked into Fraud management and Risk management in the area of Finance (Credit Risk, AML, Trading and Brokerage compliance) and Telecom. Developed Rule based Engine and integrated with various plug-INS to filter the behavioural suspected data from large volume of data.

Instrumental in organising programs such as Team building activities, Soft skill and Technical Training, to build competencies of teams / members.

Received additional projects from CITI group, ONGC Videsh Limited on the basis of excellent services and on-time deliveries of projects under the supervision.

Took the Additional Role to implement Process like ISO 9001-2000, SEI CMM and actively worked as corporate trainer on Database design, Oracle Database Tuning Java /J2EE and PL/SQL, Java and Microsoft technology.

Received Merit Awards on excellent services with on-time deliveries of projects and smooth Onsite to Offshore work transition.

Improved the test case development process and actively involvement into the Test tracking helped to improve the quality of the deliverables.

Certification received for the products for various standards like BTL (for BACnet protocol) and worked as per ASHRAE Standard.

Actively suggested and executed like, Weblogic Tuning, Application tuning, Database Tuning and testing to improve the application performance. Accelerated the performance of Telecom and BFSI products.

Evaluated and reduced the cost on general office expenses by 50% within a year time without impacting on productivity.

Improved the productivity with cost effective infrastructure deployment, resource engagement.

Previous Experience

Mar’02- Oct’05 with SOTAS (Mantas) India Pvt. Ltd., Gurgaon as Sr. Project Manager

Sep’98- Feb’02 with R Systems International Ltd., Noida as Sr. Project Manager

Aug’90- May’98 with Timex Watches Ltd., Noida as Sr. Systems Executive

Dec’86- Aug’90 with Prakash Tubes Ltd., New Delhi as Sr. Programmer cum System Analyst

Freelancing Experience

Jun’09- Oct’10: NSEL, Noida

Role:

Training on PL/SQL, Database tuning, Application Tuning

IT Skills

Hardware: Pentium, HP 9000 E55, Mini Motorola based 68030, Dell Blade servers (Power Edge M100e & M610) & HP ProLiant DL380 G6

OS: HP-UX, Novell NetWare 3.11, MS Windows 3.1 / NT/7.0, SCO UNIX, MS DOS, CPM, Linux & Sun Solaris 8.0

Protocol :TCPIP, BACnet, Zigbee, Field Bus

RDBMS: Unify, Oracle 7.3/8.x/8.i/9.i and MS SQL, DB2, Django platform

Languages / GUI: PL/SQL, COBOL (MS, MF & RM), FoxPro 2.5, C++, C#, Developer 2000, Java 2.0, VB 6.0 & Oracle Application Suite, Shell Scripting, NOSQL

Web Technologies: HTML, CSS3, Bootstrap, Java script, JSP, JMS, Struts, Spring, SOAP, XML, WCM, InstallAnyWhere, ANT, Cloud (AWS), Microsoft Azure, JASPER 6.7 & J2EE, .NET technologies, iOT, Magento

Application Servers Apache Tomcat/ Weblogic, JBoss (WidFly),

Tools: MS Project, GitLab, PlantUML, Designer 2000, JIRA 7.x, Discoverer 2000, MS Visio, VSS, SVN, PVCS, Viewlett & Informatica

powercenter, Mantas Data Analytic Tool. Rapid miner, Oracle Data Integrator Enterprise Edition, GIT LAB, Intellij Idea (PUML).

Oracle BI. Qlikview, Jaspersoft

ERP: Solomon, MCBA, TIMSS, Oracle (HRMS, Grants Accounting, Shop Floor Management, WIP, Material Management, Finance & Work Flow), Facility Administration

Software Testing Tool: Rational Tool, Bugzilla, Clear Quest, Quality Center, Clear Case, Win Runner, Load Runner 7.0 & Change Synergy, QTP, Selenium, Jmeter

Could AWS, Azure

Process Skill: SEI CMM, ISO 9001 2000, SOX, Lean Coffee,

Development Method Agile Scrum, Water fall.

Major Clients Handled

Bellsouth, ONGC Videsh Limited, National Informatic Center, CITI Group Singapore, Bank of Bahrain and Kuwait (Bahrain), Nextel, Jawal (Palestine Cellular), Reliance Infocom, United Phosphorous, Merill Lynch, ABN Amro, Barclays Capital, Minda Switch Masters Pvt limited, IPMA, Human Resource department of California Singapore Banking Corpn. TCIL Bellsouth Limited,

Education

B.A. from Guwahati University, Guwahati in 1980

Certification & Training

Certification

Training

Six sigma Green Belt

Java 2.0 from Assets International, Noida

36 PDUs for PMP

SEI CMM from KPMG Pune

Prince2 Practitioner from Perplecert

Oracle Forms 4.0/Report 2.0 from TGK India Limited, New Delhi in 1995

ISO Internal Audit Certification from STQC, Dept of Electronics, Delhi

Agile Scrum fro Scrum Alliance, Australia

Advanced Programming from Jadavpur University, Kolkata in 1982

System Analysis and COBOL Programming from Datamatics Corporation, Kolkata in 1981

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