Front Office Sales Executive

May Ann D. Reyes

Address: *th St. Al Kuwaitat Al-ain Abu Dhabi,U.A.E

Phone No.: +971*********

E-mail Address: ***************@*****.***

JOB OBJECTIVE

To obtain a position in a well-established organization that will enable me to utilize my existing knowledge, skills, experience and the ability to work well with people for the benefit of the company as well as for my personal growth and professional advancement.

QUALIFICATIONS

Strong Communication Skills

Excellent Sales Ability

Operate Cash Register/Process Payments

Identify and Solve Customer Needs

Multitasking Ability

Proficient in Microsoft Word, Power Point and Excel

Outstanding knowledge of accounting, guest and customer services.

Huge knowledge of providing supervisory assistance for restaurant operations.

WORKING EXPERIENCE

Arabian Oud International LLC Sales Executive March 2016-March2020

Job Description

Demonstrating and providing information on promoted products.

Distributing product samples, testers, etc. to source new sales opportunities.

Welcome and advise customer

Handle payments

Arrange ordering and delivery

Keep the shop floor clean and tidy

Communicate and assist customers in any way possible and as the customers may require.

Cash processing. Give answers to customers’ questions or concerns related to the product and demonstrate good knowledge of the product.

Cinnamon City Café and Restaurant Restaurant Supervisor Oct. 2013- Oct. 31, 2015

Bawadi Mall Al-ain Branch U.A.E

Job Description

Hire and train staff

Monitor customer experiences

Manage inventory

Ensure Adherence to Food Safety and Sanitation Standards

Utilizing competencies of hospitality pratices as per the guidelines and standards of all departments.

Aiding restaurant managers with restaurant works including providing supervision assistance for food and beverages operation execution.

Ensuring cleanliness and sanitation of the restaurant area as per the safety and sanitation standard of departments.

Assiting in product quality reviews and assurance of guest satisfaction in the restaurant.

ALMODOVAR CONTRACTING COMPANY SECRETARY 2005-2008

Job Description

Answering phone calls and redirect them when necessary

Managing the daily/weekly/monthly agenda and arrange new meetings and appointments

Preparing and disseminating correspondence, memos and forms

File and update contact information of employees, customers, suppliers and external partners

Support and facilitate the completion of regular reports

Develop and maintain a filing system

Check frequently the levels of office supplies and place appropriate orders

Make travel arrangements

Document expenses and hand in reports Undertake occasional receptionist duties

Operate office equipment, such as voice mail messaging systems, And use word processing, spreadsheet, excel or other software applications to prepare reports, invoices, letters, case histories and records.

Coordinates and directs office services such as records and contracting management and/or personnel for related duties to aid executives.

ACADEMIC BACKGROUND

Tertiary: STI College Angeles

Bachelor of Science in Hotel and Restaurant Management

2009-2013

SEMINARS/CERTIFICATES

Front Office Operations and Food Beverage Operations

March 14-16, 2012

Days Hotel, Tagaytay City

Abacus Global Distribution System Orientation

September 05, 2011

Astoria Plaza, Ortigas Center, Pasig City

Front Office Operation with Property Management System Overview

September 05-06, 2011

Astoria Plaza, Pasig City

ACHIEVEMENTS

Leadership Award

STI College Angeles 2013

Most Outstanding Performing Artist Award

STI College Angeles 2013

Tour Guiding Services (National Certificate) NC II

October 23, 2012

Technical Education and Skills Development Authority (TESDA)

I certify that the above information are true and correct to the best of my knowledge and beliefs.

May Ann D. Reyes

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