Sales Manager

Profile Summary

Business Leader, offering over ** years of national and international experience (APAC, MENA, UK, Europe and US) and year-on- year success in generating sales at international level & achieving business growth objectives by investigating new business opportunities

& maximizing the competitive strength for long-term success

Strategy Architect credited with successful implementation of sales and marketing strategies, programs, content to improve sales opportunities at international level along with development of short & long-term strategic plans including annual business plans, promotion and innovation strategies with P&L and budget responsibility

Consistently delivered multiple digit growth of revenue, market share YOY and improved ROI through long-term planning; played a major role in achieving YOY growth of 80%; niche experience in selling contact centre products after understanding clients’ infrastructure and providing them solutions based on effectiveness

Championed all the aspects of product management with track record of launching new products and developing new markets; successfully managed the promotion and launches of various products such as Dialler Solutions, Command Centre, Admin Console

& CRM Connectors

Credit of being recognised as one of the Servion's Top Performer for the fiscal year 2019; generated more than 350 leads that resulted in closures with Goldmansachs and Godaddy; expertise in managing large strategic account in a B2B environment

Successfully prospected and developed net new business with channels like CISCO/Amazon Connect/ Nice In-contact, Twilio and ATP partners like NTT Data, WWT, GDT, TTEC, Accenture, CDW, Eplus and so on across APAC, MENA, UK, Europe and US

Played a key role in winning large deals with organizations like Sapient Nitro, Halcrow, Level 3 Communications and Wisekey with order value exceeding $ 7 Million at CSS Corp.; built long term fruitful relationships in the Film, Media & Entertainment industry

Directed functions pertaining to sales target achievement (volume & value), channel, dealer & distribution management (length/ width/ depth of distribution), brand growth & profitability and people development Core Competencies

International Sales & Marketing

Business Vision & Roadmap

Business Development & Growth

Global Business & Sales Expansion

Budgeting, Forecasting & Cost Control

CRM/ Key Account Management

Profit Centre Operations

Branding & Vendor Management

Team/ People Management

Soft Skills

Awards And Recognition

Ace performer Servion & Acqueon 2019

Recipient of Galaxy Award twice for outstanding performance in the years- 2013-14 and 2012-13 at CSS Corp.

Bagged CSS Corp. CTAS Performers’ League Award for Customer Experience in 2010

Received Wipro Pragati Award for average handling time in 2008

Won Wipro CSAT for top performance in 2007

Career Timeline (Recent 5 Associations)

Joshua Rajkamal B

Deputy Manager – International Sales & Marketing and BD A multi-faceted professional with wide global experience in formulating sales & marketing strategies at domestic & international level with skills in establishing new business opportunities and managing territories to strengthen effectiveness; targeting senior level opportunities in International Sales & Marketing/ Business Development with an organization of repute in Chennai ********.*********@*****.*** +91-995*******/ 044-******** LinkedIn: http://in.linkedin.com/in/joshuarajkamal/ Collaborator

Communicator

Planner

Logical

Analytical

Nov’05-May’07 May’07-Dec’14 Dec’14-Jan’16 Jan’16-Jan’18 Jan’18- till date Jan’18- till date Jan’16-Jan’18 Dec’14-Jan’16 May’07-Dec’14 Nov’05-May’07 Work Experience

Jan’18-till date: Servion & Acqueon, Chennai as Deputy Manager, International Sales Key Result Areas:

Heading a team of 4 professionals for spearheading sales & marketing and business development activities for LCM-Outbound Diallers, SFDC, ServiceNow, MS Dynamics Connectors, Admin Console, Command Centre, analytics and engagement in the international markets

Establishing complex business strategies which concentrates on augmenting the revenue & achieving top-line profitability

Directing the P&L activities of the vertical and impacting organisation profitability through effective strategic & tactical management decisions

Enhancing the value of the unit by focusing on sales & best practice identification and implementation

Front-leading wide variety of activities inclusive of: o Expanding business by participating in trade fairs/ exhibitions/ B2B meetings o Setting up sales targets for the products

o Managing commercial documentation

Reporting on business development division’s strategy, ensuring the objectives are well understood & executed by the team

Exploring new markets for promoting the company’s products in order to increase brand visibility

Identifying new business opportunities by mapping key decision-makers & customer executive requirements

Collaborating with & providing assistance to resellers and channel partners for unified communication, UCCX / UCCE & contact centre solutions

Applying strong application focus and consultative approach that differentiates Servion & Acqueon from the competition and allowing command in market at premium price

Jan’16-Jan’18: Prasad Group, Chennai as Manager, International Sales Key Result Areas:

Managed existing clients & large strategic account in a B2B environment; generated new business across UK, APAC, MEA & European markets; closed large deals for the organization

Built and maintained large strategic accounts such as film production houses, archives, broadcasters, content owners and other users of digitization and asset management services

Attended seminars and exhibitions in projecting companies’ interest in the area of film restoration, visual effects, film digitization, archiving, and asset management

Dec’14-Jan’16: Unikon IT, Houston as Manager, Sales & Marketing Key Result Areas:

Managed day-to-day strategic and tactical sales activities, account management (Houston Texas) and business development activities by: o Targeted vertical account business planning and management o Development of strategic sales plans, opportunity and relationship management o Solution Selling (Consult, Design, Proposal and Implementation) o Forecast/ pipeline management, reporting and contract completion

Interviewed, hired and on-boarded selected candidates for multiple U.S. projects across various locations, built Technical and Intelligence Teams across Information Technology, Manufacturing, Engineering, Finance/ Banking, and Retail May’07-Dec’14: CSS Corp., Chennai as Assistant Manager, Business Development Key Result Areas:

Drove sales and enhanced the revenue across US & Europe

Managed a team of 14 members and executed strategic inside sales

Developed and maintained opportunity pipeline to ensure achievement of preset sales target

Applied relevant marketing campaigns to drive significant traction within target markets Previous Experience

Nov’05-May’07: Wipro, Chennai as Senior Associate

Jul’01-Aug’04: Novelty Computers / Stationers, Chennai as Manager, Sales & Marketing May’00-May’01: India Book Distributors, Chennai as Marketing Executive Aug’99-Feb’00: Capital Services, Franchise of AMEX, Chennai as Marketing Executive Freelance Experience

Sep’04-Jul’05: Trainer, Voice & Accent

Education

B.A. in Economics from Loyola College, Chennai in 1999 Personal Details

Date of Birth: 27th January 1977

Languages Known: English, Tamil, Hindi, and German Visa Details: Valid B1 US Visa

Address: Chennai

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