Manager Management

Irshad Patel

************@*****.***

Morrisville, NC-27560

Cell# 919-***-****

LinkedIn: linkedin.com/in/irshad-patel-5347a4b/

Senior Human Resource Professional (Strategic & Operational HR)

A highly skilled & experienced Human Resource professional with comprehensive understanding of strategic human resource management, business issues and dynamic organizational processes. Able to devise, align and implement coherent HR strategies, improve internal processes within a demanding and complex setup. An excellent team player. Seeking a challenging position in HR where skills and experience is fully utilized and rewarded.

Areas of Expertise

• Talent Management

• HR Automation/ ERP (SAP & Oracle)

• HR Policies & Procedures

• Change Management

• Analytics/Database Management

• Planning, Budgeting & Reporting

• Labor Relations & Labor Laws

• Total Rewards

• HR Operations

Professional Experience (29+ Years) & Key Achievements

QATAR RAILWAYS COMPANY (RAIL): DOHA - QATAR Dec 2012 – Present

(Qatar Railways Company is one of the world’s largest infrastructure company mandated to construct and operate rail network in the state of Qatar employing around 500 rail experts from all over the globe)

Head of Performance Management: Reporting to Human Capital Director, position involves providing strategic support on all HR issues such as strategic HR planning, budgeting, reporting and risk management. Position also calls for interacting with internal stakeholders to achieve operational excellence by providing guidance, coaching and direction on key HR matters. Key achievements includes:

Designed & implemented competency based Performance Management System which later was ported to run successfully on Oracle HRMS.

Designed and developed a scalable organization structure and configured on Oracle HRMS

Conceptualized & delivered professional development programs and succession plans to boost localization

Implemented companywide Job Evaluations using Hay Method followed by compensation benchmarking

Defined, described, tested and implemented HR Business Intelligence Dashboard

Prepared & implemented Service Level Agreement related to HR, Qatarization & Training for Metro Rail Operator

TASNEE PETROCHEMICALS: JUBAIL-SAUDI ARABIA Nov 2007 – Dec 2012

(Jubail Petrochemicals Complex houses second largest Petrochemicals Company in Saudi Arabia employing around 1100 high skilled multinational workforce. Company manufactures 1.6Mn tons per annum of polymer products)

Staff HR Analyst: As an individual contributor reporting to General Manager-Administration provided strategic & operational directions in design and delivery of Human Resource services. It involved day to day interaction with Senior Management team, preparing and reviewing board level presentations and submissions. Key achievements includes:

Developed HR Infrastructure aligned with business & operational goals in consultation with Hay Group. Established new Job Structure, Job Families & Career Paths, Job Evaluations, Grading and Compensation Structure. Introduced global mobility concepts for pay levels of expatriates

Redesigned and up scaled HR processes and automated them on SAP HR & SuccessFactor.

Led efforts of designing competency model, label less performance appraisal system and 360 degree feedback for professional development.

Streamlined recruitment function with strategic shift in talent acquisition approach including introduction of electronic applicant tracking system.

Contributed significantly in design of company’s goal setting, benchmarks, KPIs and annual performance review.

ALLANASONS LIMITED: MUMBAI-INDIA Jul –Nov 2007

General Manager Human Resources – Corporate Head, HR for group companies. As part of the senior management team, was accountable for the provision of a full HR service delivery to head office, marketing, logistics and manufacturing sites. It was a brief stint as resigned due to early disillusionment resulted from company’s reluctance to professionalize.

RELIANCE INDUSTRIES LIMITED: VADODARA-INDIA May 1992 – Jul 2007

(Formerly Indian Petrochemicals Corporation (IPCL), a pioneer petrochemicals company in India employed 14000 employees which came to be acquired by Reliance Industries in the year 2002)

Joined as Management Trainee and held various positions within HR before leaving the company as General Manager. During first 10 years, I got exposure into various facets of HR viz. Policy Formulation, HRD, Manpower Planning, Recruitment, Performance Management and Industrial Relations both at unit and corporate level. First 5 years were marked largely by operational role whereas later 5 years provided opportunity of practicing strategic contents with hands on operational role. The period during 2002 and 2007 under Reliance regime, brought best out of me. Usual post acquisition churning propelled me to center stage of activities pertaining to alignment and integration of HR processes between the two companies. While acting as nodal point between IPCL and RIL, implemented series of roll outs of systems, processes and other strategic HR interventions. Key achievements are as highlighted below:

Full integration of HR Systems, policies, structures between IPCL & RIL making it possible to seamlessly transfer employees between two companies & later merge two entities

Implementation of SAP HR (Payroll, PAOM & Time Management) Modules. As a Team Lead configured Payroll (India payroll for bargaining category and Flexible Benefit Package for non-bargaining staff)

Alignment of compensation structures and levels at middle and senior management level between two companies

Conceptualized, designed and successfully implemented a major voluntary separation scheme resulting in reduction of staff strength by 30%

Part of consultative group on Corporate Industrial Relations Strategies and contributed in successfully handling of industrial unrest through legal means

Prepared company stance in high court litigations involving various industrial disputes with high rate of success

Planned and executed recruitment of Engineering and Management Graduates on all India basis

GUJARAT STATE FERTILIZERS COMPANY (GSFC): INDIA Jul 1990 – May 1992

(GSFC a joint stock company of State Government producing large quantities of Fertilizers (Urea, DAP) and Chemicals employs around 4000 employees in multi-location operations)

Joined as Management Trainee and later designated as Assistant Personnel & Admin Officer. It being a small unit provided overall exposure of HR & IR. Job profile included overseeing of Personnel Establishment Section, Training, Disciplinary & Legal matters and supporting management team in wage negotiations.

Educational Qualification

Post Graduate Diploma in Human Resource Development from MS University of Baroda- India (1994)

Bachelor Degree in Law with Labor Law specialization from MS University of Baroda - India (1993)

Diploma in Industrial Relations & Personnel Management from Bharatiya Vidya Bhavans-India (1991)

Master of Social Work with Human Resource Management from MS University of Baroda (1990)

Bachelor Degree in Science with Chemistry as major from MS University of Baroda – India (1988)

Major Professional Training / Development

Hay Methodology for Job Evaluations by Hay Group

Competency Based Human Behavior Assessment (Assessment & Development Centers)

Psychometric Assessment using DISC theory by Thomas International

SAP HR Functional Configuration (Payroll / PAOM) by SAP India

Balanced Score Card at Chamber of Commerce & Industry of India

Compensation Management - Design to Deliver

Business Excellence at Management Development Institute, Gurgaon- India (Mini MBA)

Other Information

Language Proficiency : English (fluent), Hindi & Gujarati (native), Urdu & Arabic (basic)

Work Authorization in USA : Green Card Holder - Authorized to work in USA

References : Will be provided later at appropriate stage

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