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Mohanad Mohsen Helmy

Address: Group **, Madinaty, New Cairo, Egypt

Date of Birth: 1/1/1993

Mobile: +201*********

E-Mail: adenz7@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/mohanadmohsen/

• WORK EXPERIENCE

1. CoatConnect.com March 2020~Now

Job Title: Operations Associate March 2020~Now

- Managing, improve and create company’s end to end processes related to providers on-boarding, Customer Care, Account Management, Social Media and Office Management departments.

- Develop, Implement and Review operational policies and procedures. 2. AXA Egypt April 2018~February 2020

Job Title: Process Improvement Officer March 2019~ February 2020

- Gather, mine & analyze data to identify process inefficiencies, wastes and improvements opportunities (Use KAIZEN, Lean, Six Sigma or alike process improvement and problem-solving tools)

- Lead the initiative of establishment Artificial Intelligence unit which use technology to govern and automate business processes (i.e. AI, RPA, Bots, etc.)

Job Title: International Health Customer Care Officer April 2018~March2019

- Process inpatient & outpatient medical approvals Globally in line with policy terms and eligibility criteria, and ensure approvals are issued within SLA and by cooperation with AXA Global Partners. 3. Egypt Otsuka Pharmaceuticals October 2015~March 2018 Job Title: Medical Representative

- Manage a key designated territory & accounts in order to ensure that visits are in line with the full potential of the customer and territory.

- Build long term relationships with key accounts to secure business sustainability. 4. H-Plus Eco Ltd. August 2014 ~ September 2015

Job Title: Assistant Project Manager.

- Develop a detailed project plan to monitor and track progress, manage changes to the project scope, project schedule and project costs using appropriate verification techniques

- Document Controlling “Design, Print, Submit and Archive all Ingoing & Outgoing letters and transmittals” Job Title: Assistant QA/QC Manager.

- Soil & Contaminated water sampling and Visual Analysis.

- Packaging, Coding according numbering system and shipping samples to international laboratories.

• EDUCATION

Bachelor’s degree of pharmacy - Cairo University 2014.

• SKILLS

Languages Arabic: Native Speaker English: Fluent Computer Skills Microsoft Office (Word, Excel, PowerPoint, Visio and project): Professional Level.