Front Office Social Media
Resume:
PARAMJEET KAUR
Mobile: 938******* Email: *************@*****.***
HUMAN RESOURCE EXECUTIVE
Objective:
KEY SKILLS
HR Operations
Interpersonal skills
Communication Skills
Patience
Problem Solving
Computer skills
Confident
Relationship Building
Listening Skills
Multi-tasking
Team work
Ethics
PROFESSIONAL EXPERTISE
INDIGRAND HOSPITALITY SERVICES
Hyderabad
HR EXECUTIVE
November 2019 - Present
Responsible for end to end HR operations.
Conduct induction and orientation of the new joiners.
Responsible to handle payroll. Create salary sheet of the employees.
Hands on experience in handling Statutory Compliance like ESI, PF.
Responsible to handle leaves of the employees.
Forming and maintaining employee record.
Drafted Offer Letter and Appointment Letter for the company.
Responsible to conduct employee engagement sessions.
Delivered training on hospitality modules.
Drafted the entire SOP (Standard Operating Procedure) for all the departments.
Responsible to handle employee grievances. Being the first point of contact for employees for any issues or queries.
Responsible to conduct exit interview for the employees leaving the organization thereby, providing the feedback to the management.
Prepared flyers and ppts for service advancement.
Handling petty cash as well as day to day transactions.
Helping with various arrangements internally.
Actively participated for developing new strategies for enhancement of the organization.
Responsible to handle the client.
Learning
SRI SATYAM SENIOR SECONDARY SCHOOL
Guwahati
HR ADMIN
(January 2019 – October 2019)
Was responsible for entire admin activities of the school (new branch).
Responsible to hire teachers and take their interviews and demo classes.
Conduct induction and orientation of the new joiners.
Responsible for handling leaves of the employees.
Being the first point of contact for employees as well as students and parents for issues.
Assist with payroll by providing the department with relevant employee information, i. e, holiday and sick days taken.
Helping with various arrangements internally.
Handling petty cash as well as the day to day transactions of the school.
Forming and maintaining employee record.
Have made training modules on soft skills both for the teachers and the students.
Trained the teachers as well as the students on soft skills.
Counselling the students for their betterment.
Have conducted employee engagement programs.
Actively participated for developing new strategies for enhancement of the school and to make sure quality education is provided to the students.
Learning
SHELBY MANAGEMENT SOLUTIONS
BANGALORE
RECRUITMENT EXECUTIVE
(June 2017 –July 2018)
Responsible to handle end to end recruitment.
Responsible to handle clients and understand their requirements.
Sourcing the candidates’ resume from job portals and social media.
Screening the candidates’ resume.
Conduct interviews.(preliminary round)
Assist in the interview process.
Resolved all the queries raised by the candidates.
Follow up with the candidates until they join.
Develop content on various training modules.
Prepared job descriptions for various posts.
Provide offer letters to the new joiners.
Conduct induction and orientation for the new joiners.
Assisted the trainers in the training programs.
Coordinted with the clients and the trainers for conducting training.
Learning
CBS VENTURES
BANGALORE
HR RECRUITER
(November 2016 – January 2017)
Worked as a HR Recruiter.
Sourcing the candidates’ resume from job portals.
Screening the candidates’ resume.
Conducted interviews.(preliminary round)
Assisted in the interview process.
Resolved all the queries raised by the candidates.
Follow up with the candidates until they join.
Developed content on various topics.
Created Job Descriptions for various posts
Learning
THE HILTON GARDEN INN
TRIVANDRUM
GUEST SERVICE AGENT
(November 2013- April 204)
Worked as a Guest Service Agent in Front Office Department.
Responsible for check-in and check-out process of the guests.
Understanding the requirements of the guests and making sure that the requirements are fulfilled.
Trained the employees on various front office aspects
Resolving the issues raised by the guests.
Responsible for taking reservations.
Learning
THE LEELA PALACE
BNGALORE
INTERNSHIP
(July 2016 – August 2016)
Assisting the training manager during the sessions.
Updating the training sheets.
Taking telephone audits.
Updating CFS on daily basis.
Making DBS.
Organizing events.
Grooming audit.
TAJ UMAID BHAWAN PALACE
JODHPUR
INDUSTRIAL TRAINING
(October 2012– March 2013)
I have completed 20 weeks of industrial training in Taj Umaid Bhawan Palace in all the four major departments (Front Office, F and B Service, Housekeeping and F and B Production)
CERTIFICATIONS
Letter of Appreciation from The Leela Palace, Bangalore.
Spirit of the Garden Certification from Hilton Garden Inn, Trivandrum
Certificate of achievement for the record breaking event of most number of omelets.
Certificate of Appreciation from Rotary Institute.
Certificate of Commendation for contribution and participation in the Ceremonial Dinner hosted for the Honorable President of India.
EDUCATION QUALIFICATION
Master of Business Administration from ISBR Business School with 63 percentages.
Bachelor of Hospitality Management from NIPS School of Hotel Management with 83.3 percentages.
Class XII from Delhi Public School, Duliajan with 71 percentages.
Class X from Delhi Public School, Duliajan with 65.6 percentages.
PERSONAL PROFILE
Date of Birth
08/10/1990
Nationality
Indian
Marital Status
Married
Languages Known
English, Hindi, Bengali, Punjabi, Assamese
Permanent Address
Gokul Homes, Block C, Flat no. 503, opposite ACA Cricket Stadium, Barsapara, Guwahati
DECLARATION
I hereby declare that all the information furnished in this document is true to my knowledge & belief.
PARAMJEET KAUR
To secure a position of Human Resource Executive in a reputed company where my skills and abilities aid in the achievement of the goals and objectives of the organization and aiming to grow with the development of the organization.
Statutory Compliance
Employee Relation
Grievances
Team Management
Admin activities
Problem solving
Patience
Interpersonal skills
Soft Skills Management
Training Modules Client Management
HR Generalist Activites Management
Client Management Client Management
Interview Skills
Interview Skills
Telephone Etiquette
Recruitment Process
Corporate Etiquette
Content Development
Corporate Etiquette
Telephone Etiquette
Check-out Process
Check-in Process
Contact this candidate