Office Assistant Front Desk

SKILLS:

Event planning and management

Public speaking

Experience working with young children as well as adults

Ability to manage conflict

Experience with inventory maintenance

Proficient in Mandarin Chinese

Front Desk Skills such as checking in, scheduling and phone calls

Proficient in Microsoft Excel, Office, Stata, C++

EDUCATION:

Seattle Pacific University, Seattle, WA

Bachelor of Arts in Business Administration Expected June, 2021

Classes:

Financial and Managerial Accounting

Principles of Macroeconomics and Microeconomics

Business Finance

Quantitative Methods for Decision Making

Macroeconomics and Macroeconomics principles

Legal Environment of Business

Dean’s scholarship

President’s Scholarship

EXPERIENCE:

Denali Fitness Front Desk Member 2020

Managed checking in members, renewing and setting up memberships, freezes and cancellations

Handled front desk calls, stocking, cleaning and opening duties

Chick-Fila Front of House Member 2019

Operated in high-intensity, quick paced environment managing orders for customers

Managed money with experience in closing and reconciling money for orders

Customer service experience with customers and workers

Time and Conflict Management

Sports Program Director/Coach, Skyhawk Sports Academy, Spokane, WA 2017-2018

Taught sports skills to participant youths (ages 8-14).

Managed sports camps such as Football, Soccer, Baseball, Basketball, Tennis.

Managed schedules in each camp for each coach and self for 10-30 children per week, camps were all day, all week camps

Evaluated skill level of each camper and provided instruction on skill improvement

Dental Office Assistant, Jenny Ngai, DDS, Edmonds, WA 2016

Managed the usage and cleanup of dental equipment and care for items

Managed cleanliness of rooms and presentation to patients

Managed front desk abilities to schedule, phone calls, money transfer and appointment scheduling

Additional Experience:

Cedar Park Christian School, Bothell, WA 2015

Assisted in junior football camp, officiating and down-marking.

Concert Choir, Seattle Pacific University 2017 - present

Cheer Team, Seattle Pacific University 2018 - present

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