Food Service Customer
Resume:
ARSHDEEP
*** *********** ******, ******* ***, ON, P7C 4M8
*********@*****.***
HIGHLIGHTS & TRANSFERRABLE SKILLS
● Strong customer service and people skills; able to determine needs quickly and effectively
● Skilled in written and verbal correspondence.
● Proficient in computer use, including the following software: Microsoft Office, and other various programs
● Teamwork and leadership skills.
● Excellent math skills, able to make quick calculations and the ability to maintain inventory, verify and receive shipments.
● Adapt quickly to new situations and tasks.
● Co-operative in a team environment.
● Works well with minimal supervision.
● Organized and manage tasks well and able to prioritize work.
● Flexible and adaptable
EDUCATION
Master of Education 2019- 2020
Lakehead University, Thunder Bay, ON
Bachelor of Science 2012- 2015
Guru Nanak Dev University, Punjab, India
High school graduate 2010- 2012
M.G.N Public School, Punjab, India
WORK EXPERIENCE
GRADUATE ASSISTANT 2019- 2020
Lakehead University, Thunder Bay, ON
• Assisted in Conversation Café Club as an English Instructor to help improve the English-speaking ability of Chinese speakers during their teacher placements.
• Attended meetings and seminars for Professional Teacher Development.
• Worked as an expert to look for alternative placement sites for Undergraduate teacher placements exhibiting teamwork and collaborative skills. Team Member May 2019 – Present
Tim Hortons, Sibley Drive, Thunder Bay, ON
• Built positive customer service relations with customers.
• Prepare food neatly, according to formula, and in a timely manner to provide utmost customer satisfaction
• Work with speed and efficiency in a fast-paced environment for serving an average of 50 customers per hour.
• Continuous interaction with customers for taking orders and preparing coffee and food accordingly
• Ensure food service and quality control at soups and sandwich station and cleaning the panini grill.
• Ensured the cleaning of Espresso machine during the evening shifts
• Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
Supervisor 2017- 2018
Headquarters Restaurant, Punjab, India
• Supervise and co-ordinate activities to staff who prepare and portion food,
• Train staff in job duties, and sanitation and safety procedures
• Ensure food service and quality control,
• Maintain records of stock, repairs, sales and wastage, Prepare and submit reports.
• Prepare food order summaries for kitchen staff
• Supervise and check assembly of trays,
• Supervise and check delivery of food trolleys,
• Establish work schedules for staff,
• Resolve customer complaints
COMMUNITY INVOLVEMENT
Volunteer 2014 - 2016
National Service Scheme, Punjab, India
• Participated in camps for helping underprivileged children
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