HR Coordinator

Summary

An empathic individual and analytical thinker with excellent attention to detail has ability to listen effectively and understand others, experience in dynamic and high- performance business environment, passionate about HR & Operations and have a keen willingness to improve business operations, seeking for an opportunity, where I can apply my ideas, new learnings and previous work experience knowledge to achieve organizations short or long-term business goal.

Education

2019-2020: Rennes School of Business

Rennes, France

Msc in Global Business Management

HRM, HRD, risk analysis, project analysis, etc.

2013-2017: St. Mary’s College

Hyderabad, India

Bsc in Computer Science

Mathematics, Statistics and Computer Science

Languages

English: PTE – 7.5/9

Expertise

Project Management Human Resource Management Global Marketing Strategies Supply Chain Management Global Organizational Behavior Strategic Management

Global Risk Management

Skills

Office suite Vlookup Tableau

Conflict Management Stress Management Cultural Sensitivity Solution-Oriented Communication and Intra-personal skills Creative problem solver

Adaptable

Attention to detail

Ball Aerosol Packaging

Lille, France. 2020, (6 months) HR Coordinator (Jan to June)

(07/January/20 to 23/June/20)

>Carried out Recruitment, Selection and Onboarding procedures for INGENIEUR PRODUCTION, HR-Intern and ASSISTANT(E) DE DIRECTION BILINGUE ANGLAIS – FRANÇAIS F/H positions (Job posting, sourcing, screening, sending automated responses, telephonic interview, scheduling final interviews, managing dashboards, sending regret emails and onboarding).

>Prepared compensation & merit reports, participated in performance appraisal meetings and prepared appraisal letters.

>Responsible for preparing and publishing organizational announcements, bulletin’s, and other internal communications.

>Managed social media to enhance Employer Branding and implemented a new strategy to conduct engagement surveys.

>Standardized the procedures followed to record & analyze financial information of training expenditure across our plants in UK, France, India, and Czech Republic.

>Acted as first point of contact for all the employees during HRIS (SAP SF) transformation to resolve all type of queries.

>Supervised change management actions, motivated employees to use new HRIS by educating them through various resources.

>Collaborated with various managers to write new job descriptions and managed training curriculum on SAP.

>Negotiated with stake holders to implement new healthy work environment ideas and improved employee relations

>Employee database management and handling sensitive content.

>Keeping track of records, managed follow-up’s & reporting.

>Created contracts, organized office events, offered payroll support.

Uber India.

INDIA, 2018 (Fulltime, 6 months) Community Operations Specialist

(05/March/18 to 31/August/18)

>Addressed 70 highly escalated rider issues per day and responsible for analyzing & publishing team performance reports.

>Pro-Actively participated in business enhancement meetings.

>Optimized rider support processes.

>Interim role as HR assistant - candidate screening, monitoring selection process, prepared onboarding material & presentations.

Synchrony Financial

INDIA, 2017 (Contract, 3 months) Senior Fraud Analyst

(03/October/17 to 29/December/17)

>Formulated new actions to locate fraud accounts and investigated unrecognized charges.

>Assisted customers with account functioning issues through inbound calls

Amazon India

INDIA, 2016 (Fulltime, 12 months) Customer Care Executive

(06/June/16 to 01/June/17)

>Maintained Quality by achieving 92% PRR through 100 inbound calls, emails and chats per day related to sales, billing, shipping, etc

>Promoted as interim subject matter expert, monitored a team of 25 associates and their KPI’s.

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