Manager Assistant

KRYSTLE PITTS

MOBILE PHONE: 912-***-**** EMAIL: *********@*****.***

EDUCATION:

Masters of Science in Leadership (2010)

South University

Bachelors of Science in Women’s Studies (2005)

University of Georgia

Bachelors of Arts in Journalism; Telecommunication Arts (2005)

University of Georgia

EMPLOYMENT EXPERIENCE:

Reservations Sales Agent (October 2019-present)

Disney Reservation Center-Tampa, Florida

Provide guest service

Vacation planning

Book Disney Resort stays and experiences

Substitute Teacher (August 2017-present)

Hillsborough County

Lead Residential Coach (November 2015-June 2017)

Selah Freedom- Sarasota, Florida

Provided guidance to residential survivors

Conducted pre and post assessments

Facilitated group sessions

Assisted with training incoming staff members

Administered medication

Maintained daily schedule/calendar

Aided with residents’ transition plans

Performer (June 2015-February 2019)

Busch Gardens, Tampa

Assistant Manager (May 2015- November 2015)

Elite Stor- Riverview, Florida

Assisted in managing a storage facility

Provided customer service and collected rent

Uncovered customers storage needs and closed sales

Residential Director (July 2012- May 2014)

Savannah State University- Savannah, Georgia

Managed a student housing facility of 660 residents

Hired, trained, and supervised Resident and Community Assistants

Conducted apartment inspections

Planned and facilitated social, service, and educational programs

Enforced housing policies

Responded to after-hours emergencies

Advised University Village Hall Council

Assistant Community Manager (February 2011- August 2011)

Harris Pond Apartment- Charlotte, NC

Marketing, leasing, and renewals

Responded to resident concerns

Assisted the property manager in management of 170 units

Collected and processed rent payments

Residence Life Coordinator (May 2007-February 2011)

The Art Institute of Charlotte

Assisted, supervised, and mentored student housing residents

Hired, trained, and supervised Resident Assistants and Student Housekeeping Staff

Conducted apartment inspections

Planned and facilitated social, service, and educational programs

Enforced housing policies and conducted discipline meetings

Coordinated logistics for resident move-ins and move-outs

Conducted Student Housing Orientations

Conducted housing tours and assisted with school-wide open house

Served as liaison between the college and apartment property management

Retail Manager in Training and Assistant Manager (January 2006-November 2006)

Abercrombie & Fitch- Mall of Georgia

Hired, trained and supervised part-time employees

Created the weekly schedule

Was responsible for meeting sales goals

Customer Service

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