Nursing Assistant Customer Service

OBJECTIVE

JESSICA NORRIS

CERTIFIED NURSING ASSISTANT (CNA)

**********@*****.*** (678) 458 - 1991

EXPERIENCE

ROSS MEMORIAL HEALTH CARE CENTER

Certified Nursing Assistant

(April 2019 to May 2020)

Ensured essential life care (dressing, changing, toileting, feeding, walking, etc.) of up to 20 residents at one time while balancing commands from nurses and other departments. Ensured comfortable emotional environment for clients while prioritizing their safety. Provided communication between staff departments- especially by keeping up with charting on each resident. Ensured clean work environment without contamination. Often acted as designated trainer for new staff.

PAT’S APPAREL

Sale’s Associate

(January 2019 to May 2019)

Ensured excellent customer service to multiple clients at once while maintaining a presentable environment and promoting the purchase of dresses. Accurately measured individuals for tuxedos. Ran consignments on attire, ensuring that prices were reasonable.

INGLES MARKETS

Bookkeeper

(August 2017 to January 2019)

Responsible for the accumulation and distribution of funds in office records. Oversaw cashiers and service clerks, managed office funds, filed paperwork, etc. while maintaining a customer-friendly environment in which customer service was the priority.

SKILLS

To further my experience and knowledge of child care through application of my skills in a day care enviornment. This, especially due to the specialization in my newfound knowledge, would give me a better understanding of child development and eventually help in my social working career.

REFRENCES

Patti Hough, Nurse

(771) 570 - 0691

E D U C A T I O N

CHATTAHOOCHEE TECH

Psychology

2020 to current

CHATTAHOOCHEE TECH

CNA Certification

2019

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