Education
Certificate of Graphic Design, ****
Shillington School of Graphic Design
New York, NY
B.S. Human Development & Family Studies, 2013
The University of North Carolina at Greensboro
Greensboro, NC
Professional Experience
Server, 2015 – 2019
Butcher Bar, Astoria, NY
• Answered customer questions pertaining to
menu items/food preparation and transmitted orders to kitchen through POS system
• Strove to provide excellent customer service in
order to ensure returning customers
• Used upselling techniques to increase revenue
• Trained new employees on the workings of the
restaurant, POS system, and customer service skills Early Childhood Classroom Teacher, 2013 – 2014
New Arrivals Institute, Greensboro, NC
• Designed and carried out lesson plans that catered to refugee/ESL children
• Led classroom crafts and activities to foster
cognitive and social development
Office Assistant (Temporary), June 2013 – August 2013 Fleming Real Estate, Eden, NC
• Performed receptionist duties- answered
phone calls, filed paperwork, wrote checks
for property management clients
• Assisted all realtors in copying, typing,
and mailing documents
• Dealt with rental property issues- received monthly rent payments, resolved all issues and complaints
from tenants
Skills
Adobe InDesign, Illustrator, & Photoshop
Sketch
Microsoft Suite
Contact
*************@*****.***
2045 28th St Fl 2
Astoria, NY 11105
www.katlynharmon.com
Graphic Designer