Customer Care Medical

Sarah Olabisi Oluwayemisi Afilaka

**-* ***** ********, ******* Bus Stop off Alaja Road, Ayobo Ipaja Lagos. Nigeria Cell: +234 805-***-**** /234 803-***-**** e mail: *******@*****.*** Summary

Beauty Therapist specializing in cosmetic application. Beauty spar management and body treatment. Experienced senior sales assistant comfortable promoting multiple brands of cosmetic products in department stores and spas. Welcoming and confident personality with excellent communication skills and a desire to exceed client expectations. Highlights

Customer Care/ front desk receptionist

Sales background

Strong communication skills

Spa treatment services expert

Make up application

Skin treatment

Hair bradding

Body Exfoliation

Experience

Beauty Centre and Spa Manager

Aduni Beauty Spar

Oversee all aspects of the operations of beauty, health and wellness spas.

Saloon management.

Staff management, overseeing facility maintenance, developing budgets and creating marketing and promotions campaigns.

Supervising all store operations like scheduling, training, ordering supplies, opening and closing store and keeping a record of the cash register and cash deposits.

Performing a full range of facial and body treatments while working as a primary aesthetician.

Managed daily operations of the Spa including placing and tracking orders for spa supplies and equipment.

Enforcing internal policies and procedures to ensure the safety of the clients and the employees.

Beauty therapist

Xcel Hair and Beauty Academy 2010-2013

Deliver a range of health and beauty treatments while focusing on client care and repeat business

Administer treatments for clients in a professional friendly manner

Offer skin rejuvenation and cellulite reduction therapy services to clients

Perform laser vein therapy and laser hair removal procedures

Maintain rigorous standards of sanitation and sterilization as directed by law and the spa’s policies and procedures

Assist spa in activities such as staff meetings promotions and housekeeping duties Medical Records /Front Desk Officer

Lagoon Hospital Apapa Lagos 1998-2008

Gather patient demographic and personal information.

Issue medical files to persons and agencies according to laws and regulations.

Help with departmental audits and investigations.

Distribute medical charts to the appropriate departments of the hospital.

Maintain quality and accurate records by following hospital procedures.

Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.

Make sure all medical records are protected and kept confidential.

File all patients' medical records and information.

Supply the nursing department with the appropriate documents and forms.

Complete clerical duties and processing patient admission and discharge records. Education

Federal Polytechnic Ilaro Ogun State/ Nigeria 1995-1997 National Diploma in Business Studies

Certificates

Xcel Hair and Beauty Academy Nov 2013

Certificate in Beauty Therapy

Certificate in Advance Cosmetology

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