Food Service Customer

Curriculum Vitae

ALEX SSENTONGO

Hatta, Dubai.

+971-*********

***********@*****.***

Employment Visa

BARISTA

OBJECTIVE: Promotes coffee consumption by educating customers on the variety of coffee drinks and how it can benefit and enhance the health. KEY Skills:

Listening, Verbal Communication, Customer Focus, Customer Service, Basic Safety, People Skills, Action Oriented, Organization, Selling to Customer Needs, Attendance, Client Relationship.

PROFESSION EXPERIENCE

CAFE JAVAS RESTAURANT, KAMPALA - UGANDA 2017 - 2018 Barista

Al yamm cafe, Dubai Hatta, from 2018 to Till Date

Barista

Duties:

• Welcomes customers by determining their coffee interests and needs.

• Educates customers by presenting and explaining the coffee drink menu; answering questions.

• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso long, coffee latte, and cappuccino.

• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.

• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. NB : Skills; Special international juices,monitors, smoothies, Cocktail juices and Frappes EDUCATION:

-High School certificate-Uganda 2016

-Certificate of Achivement in Basic Food Hygiene at CRISTAL International Standards At high field awarding body for compliance - Middle East Asia -2019

-Person in Charge certificate at High field awarding body compliance -Middle East Asia -2019

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