Lean Six Executive
Resume:
Michael G. Mueller ***********@*****.***
Aurora, IN 47001
Operations Consultant/Master Black Belt
Rubicon Solutions
May 2011 – Present Lawrenceburg, IN
Developed and executed deployment strategy, training content, training, coaching and project selection for business to business/business to consumer office and consumer supply company.
Designed, delivered and coached Master Black Belt program for North American based supply and distribution company.
Mapped End-to-End business processes and developed kpi based operational performance metrics for product and supply company serving individual schools, school districts and state school programs throughout US and Canada.
Senior Manager
Accenture
2007 – 2011 New York, NY
Led redesign of existing Process Excellence program at $23B retailer and distributor.
Created and executed Continuous Improvement deployment at $20B power transmission and generation company.
Developed global Continuous Improvement strategy and Performance Management System for Business Service Centers supporting global energy producer and supplier.
Delivered training for Accenture Managers and Senior Managers on Process Optimization, Client Development and Effective Communication.
Engagement Director
George Group
2003 – 2007 Dallas, TX
Designed and implemented Lean Six Sigma deployments for multiple clients. Deployments ranged in size and scope from single business function (operations, back office) to global business-wide $75B Healthcare Services provider.
Delivered first year payback on investment in all cases with $21 million Net Impact on global deployment in first 18 months.
Responsible for all deployment planning, staffing, curriculum design, billing and management to client metrics.
Responsible for closing new client engagements delivering initial revenue of over 22 million,
Delivered full spectrum of technical training content (Green Belt, Executive Green Belt, Black Belt and Master Black Belt) to multiple clients in commercial, manufacturing, federal agency and defense department.
Delivered full spectrum of leadership training content (Executive Overview, Project Sponsor, Project Selection, Business Process Management and Deployment Leader) to multiple clients in commercial, manufacturing, federal agency and defense department.
Developed curriculum for Lean Six Sigma, Business Process Management and Change Management.
Developed training content for consultants on Effective Presentations.
Coached 200+ Green Belts, Black Belts and Master Black Belts in application of Lean Six Sigma tools and project execution
Six Sigma Quality Leader
Source Medical
2002 – 2003 Birmingham, AL
Designed and implemented Six Sigma at a clinical software company providing software to over 5800 clinics.
Developed and delivered complete Black Belt training program.
Coached Black Belts and Green Belts in application of Six Sigma tools and project execution.
Developed and implemented Business Process Management System.
Master Black Belt/Six Sigma Quality Leader
GE
1997 – 2003 Dallas, TX
Delivered Black Belt and Green Belt training to over 300 participants in multiple GE Capital businesses.
Highest rated internal Six Sigma trainer in GE Capital.
Wrote GE Capital wide facilitators guide for technical weeks of Green Belt and Black Belt training.
Executed multiple projects in sales, finance and operations which delivered $19.5M of financial benefit to the business.
United States Army
1980-1984
Intelligence Analyst
24th Infantry Division, Ft. Stewart, GA
1st Armored Division, Ansbach, Germany
Education
University of North Florida, Jacksonville, FL
BA History and Economics
Summa Cum Laude 1993
Operational Performance Professional/Lean Six Sigma Master Black Belt
Depth of experience in Operations Management, Lean Six Sigma, Process Improvement, Process Design, Change Management, Project and Program development and execution.
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