Receptionist

Curriculum Vitae

Maria Cristina Roque Sarmiento

E-mail: ***********************@*****.***

Phone No. 66479256

OBJECTIVE:

To seek a position of growth and advancement in the field of sales and customer service in sales where I can explore my talents and abilities fully.

Qualification:

Five years experience as a junior and senior Sales associates.

Cashier experience

Cash drawer transactions

Basic admin skills

Solid understanding of the retail (preferably fashion) industry in the Middle East with demonstrated experience in driving sales and building customer loyalty

Excellent communication skills in English and Arabic

Strong leadership and relationship building skills.

WORK EXPERIENCE:

1)Currently Working in M.H Alshaya Co. In the position of Sales Associates and Cashier in Victoria Secret Brand since March 25, 2018.

2)Previously worked in Landmark Group Co. In the position of Senior Sales Associates in Centrepoint Shoemart Department from June 16, 2015 to January 31, 2018

JOB RESPONSIBILITIES:

Duties and Responsibilities

●Follow standard operating procedures and complete all tasks as assigned by the Store Manager.

●Maintain Cleanliness of the store and replenish merchandise as it is sold.

●Acknowledge all Customers and be attentive.

●Strategize with Store Manager to meet sales targets.

●Educate self on new product features and benefits if not part of sales training.

●Interact with customers by assisting them in locating products.

●Demonstrating product features and benefits where applicable and by offering suggestions and alternatives.

●Maintain the proper display of products ensuring they comply with store's image and quality standards.

●Provide ongoing updates to Store Manager regarding customer's feedback and complain.

●Opens and closes tills and registers according to procedures.

●Maintain consistent cash accuracy.

●Checks out customer's purchases accurately and efficiently.

●Trains other staff as needed.

EDUCATIONAL QUALIFICATIONS:

Academic: High School Graduate

PERSONAL DETAILS:

DOB: February 1, 1983

Gender: Female

Civil Status: Single

Nationality: Filipino

Passport No. : P0841958A

Date of Issue : November 3, 2016

Date of Expiry : November 2, 2021

Languages Spoken : English & Arabic

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