Srikanth Balaguri

Technology Lead

Mobile: +91-998*******

Email :adenfu@r.postjobfree.com

Professional Profile

** ***** ******* ** ********* experience in Infosys Limited Hyderabad as Technology Analyst from Aug 2008 to till date.

Current Functional Area: Weblogic Administrator/webserver administrator/ Cognos

Administrator

Career Objective

To work in an environment that is conducive for effective utilization of my experience in Business Intelligence and promoting further knowledge acquisition, thereby contributing to the growth of the organisation and myself.

Professional Experience

11.2 years of professional IT experience this comprises of working with the Business Intelligence tools/applications.

Relevant 4.2years of experience on Cognos administration.

Relevant 7 years of experience on Web logic administration, webserver and Willy Introscope Monitoring Tool.

Good exposure to administration related activities on Cognos 7.3 and Weblogic10.3.

Have worked extensively on Incident, problem and Change management.

Zeal to Learn and adapting New Technologies.

Educational Qualification

MSC(IT) Distance from Bharathiar University Chennai with an aggregate of 70% .

Bachelor of science(BSC) in Mathematics, Electronics, computer science (2005-2008) from city college of Arts & sciences, OSMANIA UNIVERSITY, Hyderabad with an aggregate of 79.8% .

Intermediate from Ambedkar Junior College, Hyderabad, with an aggregate of 78.5%

S.S.C(10th) Class from Sri balaji High School, Hyderabad, with an aggregate of 81.2%

Technical Skills

Operating Systems : Windows 2003/XP/UNIX /Solaris/Linux

OLAP Tools : Cognos 7.3

Databases Worked : SQL Server 2005,

Application Servers : Weblogic 11g, 12c

Webservers : Sunone webserver, Apache

ETL : Infomatica

Project #1:

Project Name

:

Horizon Healthcare

Client Location

:

Horizon (Blue cross and Blue Shield of New Jersey)

Software

:

Cognos PPES 7.3, Cognos PPTS 7.4, IWR 7.3, Solaris 10,IIS 6.0,Access Manager, Solaris 10,Remedy

Role

:

Cognos Administrator

Duration

:

Oct 2008 – Feb 2011

Team Size

:

8

Client profile:

Horizon Blue Cross Blue Shield of New Jersey is best known for managed care and traditional indemnity plans for individuals and employers. It is the only licensed Blue Cross and Blue Shield plan in New Jersey that provides health insurance coverage to nearly three million people throughout all of North, Central, and South Jersey. The company offers managed care, Medicare, and traditional indemnity health plans for individuals, families, and groups.

Roles and Responsibilities:

Handling the Cognos services in IWR,PPES servers in both production and development environment

Incident and problem management for tool related issues i.e.

oFailures in Opening/Running of Report due to some Cognos services are down.

oFailure in Opening/Running of Report due to Cognos server is unavailable.

oCognos upfront is unavailable.

oSecurity validation of user access/Data source access (if required though Access Manager).

Weekly namespace backup and user list update task.

Cognos Server startup and shutdown activities.

Monitoring logs in Cognos Server.

Cooperating with Infra and Application teams for any disk space related issues or Zone restart activity.

Checking the configurations in the IIS webserver

Handling the issues related to Upfront portal

Project #2:

Project Name

:

Telstra

Client Location

:

Australia, Melbourne

Tools

:

Willy Introscope Tool, BMC Remedy Tool

Role

:

Weblogic Administrator, Webserver Administrator(oracle Iplanet)

Duration

:

March-2011 – March 2014

Team Size

:

10

Client profile:

Telstra is Australia’s leading Telecommunications and information services company with one of the best known brands in the country. It offers a full range of services and competes in all telecommunications markets throughout Australia, providing more than 8.3 million Australian fixed line and 12.2 million mobile services. Telstra main activities include the provision of local and long distance telephone calls in Australia and international calls to and from Australia and a comprehensive range of data and Internet services.

Roles and Responsibilities:

Installation and configuring Weblogic and JDK software in Development, test, UAT and Production environments.

Creation of Weblogic Domain and configuring Admin Server, Managed Servers, Clusters in Development, test, UAT and Production environments.

Installation of Oracle iPlanet Webserver and Creation of new sun one web servers instances.

Deploying EAR/WAR files for J2EE applications in Development, test, UAT and Production environments using Weblogic deployer utility, Weblogic admin console.

Performance tuning such as JVM heap size settings, transaction timeout settings, GC enabling.

Creation and Configuration of Data sources using Weblogic admin console.

Configuration of Load balancer.

Generating and configuring SSL Certificates through Weblogic Admin console.

Monitoring server health.

Troubleshooting and resolving issues

Generating Thread dump and Heap Dump.

Good knowledge on ITIL Process for Incident, Change and Problem Management.

Analyzing the servers for frequently raised issues and providing the solution by raising a problem ticket.

Migrating the instances from SUNONE webserver 6.1 to Oracle iPlanet Web Server 7.x.

Configured CA Siteminder for Web Server to provide confidentiality.

Responsible for resolving the incident management tickets with in the stipulated SLA as defined by ITl standards

Project #3:

Project Name

:

PEPSICO

Client Location

:

Plano, US

Tools

:

HP service Manager, IDM, Star team Tool

Role

:

Weblogic Administrator, Webserver Administrator Apache)

Duration

:

March-2014 – Nov 2019

Team Size

:

6

Roles & Responsibilities:

Proficient at installing, configuring, administering, performance tuning, planning, monitoring, upgrading and trouble-shooting Fusion Middleware Weblogic Server 11g and 12c.

Hands on experience in standing up/installing Weblogic clusters in development, test and production environments (Cluster, High Availability (HA) and Failover).

Hands on experience in migration from Weblogic11g to 12c.

Have knowledge in WLST scripting and writing scripts in Weblogic environment.

Handling L1/L2 Support tickets in the request form and resolving them on priority basis using service manager ticketing tool and star team tool.

Involved in Performance monitoring and Performance tuning related to Weblogic Application issue.

Monitoring the startup logs for any exceptions or errors in solving any issues.

Involved in configuring of JDBC, JMS in Weblogic Server.

Deploying J2EE Application archives like WAR, EAR, RAR and Web-based.

Configuring Crontasks for the servers to restart and other schedule tasks.

Performing regular health checks for the servers in the Testing and Production environments.

Involving in configuration of domain creations in Weblogic 11g and 12c.

Have knowledge in Linux environments and experience with scripting for Weblogic and UNIX shell scripting for automation tasks.

Restarting the Weblogic servers when there is issue with the application accessing.

Responding to emails from the application team and helping them in any issues related to application.

Solving incident requests and service requests in Production\ITE and DEV environment.

Preparing Period report and discussing with client in any issues.

24X7 on-call production support to Web Logic Server

As per the requests completing change requests in Prod\ITE and DEV environment.

Doing some R&D and POC’s in 12c DEV and ITE environment.

Preparing documentation for 12c environments.

Project #3:

Project Name

:

UBS

Client Location

:

Zurich Switzerland

Tools

:

WAS 9.0, UBS deploy

Role

:

WAS Administrator, Webserver Administrator Apache)

Duration

:

Nov-2019 - till

Team Size

:

9

Personal Details

Date of Birth : 15th Oct 1987

Fathers name : B. Srinivas

Sex : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi, and Telugu

Passport details : Z4600173

Declaration

I do hereby declare that all the information given above is true to the best of my Knowledge.

Date: 17-Aug-2020

Place: Hyderabad Srikanth Balaguri

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