Manager Food Safety

SASIDHARAN AMBATT

Restaurants Operations Manager

INDIA - KERALA

Mobile: 009***********, 009***********

WhatsApp: 009***********

E-mail: ***********@*****.***

PROFESSIONAL SUMMARY

Twenty three years of demonstrated success in the private and public sectors specializing in Restaurants and Hospitality Management, Translating / Interpreting services and administrative management / Leadership. A professional who is very organized, highly motivated and detail oriented .Extensive Experience in customer service operations and business development .Able to fluently speak English, Hindi, Malayalam and Tamil.

Skills

Restaurants operation and Management

Personal Management and Team building expertise

Guest satisfaction specialist

Training Expert

Inventory control

Budgeting, Finance and Strategic planning

Critical and creative thinking

Micros POS systems expert

Highly organized

Work History

July 2019 – Till present

Operation Manager – Chicking India.

Supervise all restaurant activities and ensure compliance to all company standards to increase sales and profit.

Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plans.

Manage all shift for restaurant operations and schedule all process

Strategically developed effective marketing plans to increase sales and profits while managing costs.

Promoted a positive atmosphere and went above beyond guarantee each customer received exceptional food and service.

Area Manager – Starbucks Coffee UAE.

October 2015 – March 2018

Budgeting and forecasting weekly, monthly basis

Motivate all the Team to bring out the best from them

Analyze weekly, Monthly reports from all outlets and execute the progress of the

Business.

Maintain QSC level of all the outlets

Staff retention and orientation

Food safety and personal hygiene training.

Reconciling Monthly P& L and determining each outlets profit Opportunities.

Quality controlling and ensure food safety and sanitation

Restaurant Manager – Mc Donald’s UAE

March 1997 – July 2015

Profit and Lost Controlling

KPI Monitoring and minimize costs

Ordering (purchase) manager

Crew and Manager Schedule and labor controlling

Sales, service and counter manager

Food safety and sanitation

Production Manager

Training manager (Service, Quality, food, sales techniques)

Inventory controlling (daily, weekly, monthly basis including data entry and tally

Checking)

Maintain QSC level of the restaurant always above the customer

Expectation

Staff retention and orientation.

Summary of Certifications

Restaurant Leadership program

(Hamburger University Dubai Campus)

System Management Course under Mc Donald’s

(People management and Customer recovery)

Advanced Shift Management course under Mc Donald’s

(Customer Satisfaction and Time Management)

Basic Shift Management Course under Mc Donald’s

(Safety and Security and Customer Expectation)

Shift into over drive seminar.

Safety and Security seminar.

Graduate in Arts from Calicut University

Proficient in Computer.

PERSONAL PROFILE

Nationality Indian

Date of Birth 16, May, 1973

Sex Male

Marital Status Married

Passport No L 722 17 54

Issued at Dubai

REFERENCES: Available Upon Request.

.

PERSONAL PROFILE

Nationality India

Language Known English, Hindi,Malayalam.

Date of Birth 16, May, 1973

Sex Male

Marital Status Married

Passport No L 722 17 54

Issued at Dubai

REFERENCES : Available Upon Request.

Contact this candidate