Order expenditure, customer service, sales assistant and telesales
Resume:
●
Sir/Madam
I am an enthusiastic, highly capable, fast learning and driven individual, with excellent team work abilities and people skills.
I have a passion for operations and assisting in creating processes and operations that help the people of an organisation.
Through the foundation of studies in administration as well as working within the operations team of large companies and businesses, I am an ideal candidate for a position requiring initiative and challenge.
I am a member of any team. I am able to understand people from all walks of life, and am able to relate to them on a personal level regardless of personal status. This ability has allowed me to easily develop relationships with people and become a versatile member of any team.
I have full confidence in my abilities and potential.
I trust that my c.v. will meet with your requirements and I look forward to hearing from you.
Sincerely,
Nomkhosi Dlamini
NOMKHOSI DLAMINI
Identity number
860-***-**** 081
Gender
Female
Nationality
South African
Ethnic Group
Black
Language
English, Zulu
Desired job location
Johannesburg, Gauteng, South Africa
Availability
Asap
Contact Details
Cell phone
Residential Location
Johannesburg, Gauteng, South Africa
Education
1) PC Training & Business College
*National Diploma in Business Administration
Majors: Business Administration
Human Resource Management
2) SITA Institution
*International Computer Driver’s License Course
Computer literacy skills in order to work successfully on various computer applications and enhance essential technical capabilities in the Microsoft Office suite
3) IMSIMBI Training & Development
*Receptionist & Telephone Etiquette Skills Development Program
High School
Sydney Maseko Learning Centre
Grade 12 (Matric exemption)
*School Prefect
*Academic Excellence Certificate
Career History
General Assistant – CAVI Brands
(March 2017 – Present)
-Identifying and managing the fulfilment of any actions relating to general office management, required to assist the brand teams of the Prestige Cosmetics Group to have a working environment which leads to increased productivity.
-Inventory management of office stocks and supplies.
-Fulfilling reception duties: Managing all incoming calls and communications into the company.
: Performing duties of being P.A. to executive members of the organisation
: Acting as the ‘face of the’ company in managing all walk-in visitors
-Assisting in Training Coordination: Assisting the National Training Managers and the
Training Co-ordinator in all logistical planning, logistical
coordination and execution of training for retail staff for brands
including Chanel, Dolce & Gabanna, Narcisso Rodriguez,
Issey Miyake and the rest of the Prestige Cosmetics Group
-Assisting in the management of catering management and logistics
Customer Services Associate/ Retail Associate – Edgars Melrose Arch
(November 2013 – March 2017)
-Addressing, consulting and servicing individual customer queries on the retail floor
-Working as service centre operator; management of switchboard duties
-Completion of administration processes related to customer cellphone insurance claims
-Customer services functions, also including booking stock, selling activity, performing customer relationship management activities e.g. doing follow-ups
-Performing stock management functions such as doing hazard count and stock ordering.
Office and Computer Laboratory Assistant – Department of Education
(January 2010 – November 2013)
-Assisting the educators and training facilitators in the administrative and operational running of the key project- Gauteng Online Computer Laboratory
-Administration duties related to the operations in the department offices
-Assisting in the training of learners
Personal Skills:
●Good interpersonal skills, relates well to others and establishes good working relationships at all levels of the organization as well as with external stakeholders
●A quick-thinking and creative thinker.
●Well-developed communication skills.
●Creative, proactive and innovative.
●Ability to identify and develop opportunities
●Efficient time-management and organisational skills
Contact this candidate