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Manager Support

Location:
Makati, Philippines
Posted:
July 17, 2020

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Resume:

CAREER OBJECTIVE

To be part of a stable institution that will enhance and improve

my skills for my chosen career as IT. To contribute and relate my knowledge and skills for the attainment of the company’s goal and to show my willingness to learn new things about the nature if this business.

WORK EXPERIENCE

IT cum ADMIN

QSA AERONAUTICAL ENGINEERING SERVICES

December 15, 2019 - March 31, 2020

Deira, Dubai, UAE

• Monitoring and maintaining computer systems and networks.

• Install, Configuration and Troubleshooting of Routers & Switches.

• Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage.

• Respond to IT issues; hardware maintenance, software, networking, etc.

• Provide helpdesk and technical support either by phone, remote access, or site visits.

• Set up equipment for new users and employees.

• Consult with vendors and clients to integrate and update company technology.

• Website/portal check and monitoring.

• Manage phone calls and correspondents (email, letters, packages etc.)

• Support budgeting and bookkeeping procedures.

• Track stocks of office supplies and place orders when necessary.

• Submit timely reports and prepare presentations/proposals as assigned.

• Submit and reconcile expense reports.

• Provide general support to visitors.

• Research and create presentations.

• Video and Photo Editing for Company Advertisement

• Handle multiple projects.

• Prepare and monitor invoices.

• Troubleshooting Smartphone like Android and IOS (Iphone) SYSTEM SPECIALIST

NIPPON MICROMETAL CORPORATION PHILIPPINES

May 15, 2018 – September 27, 2019

FPIP, Sto.Tomas, Batangas, PHILIPPINES

PC Hardware and Software Maintenance:

• Support System Manager on work delegation and supervision of System Staff activities.

• Performs immediate hardware/software repair and installation of all NMCP client (office and production area).

• Regularly monitor all IT related resources (PC, software/hardware, and other related equipment and accessories).

• Monitor all client PC and over-all network protection and security status and ensure to be free from virus threats and unauthorize access.

• Conducts daily and regular back-up of all vital documents from NMCP PC servers and restores back-up files if needed.

• Provide technical expertise and solutions to Systems and PC end users the area of computer application.

• Assist System Manager in planning and implementing IT policies for safe and secure PC operation.

• Support System Manager on work delegation and supervision of System Staff activities.

KELVIN PATRICK

U. ENRIQUEZ

IT SUPPORT / ADMIN

+971-**-***-****

adenc9@r.postjobfree.com

Sharjah,

United Arab Emirates

November 04, 1991

Filipino

Single

Male

PC Network Management:

• Monitors and troubleshoots local area network connection-related problems.

• Monitors all client PC users activity and reports unauthorized use of the following IT resources (software, internet, prohibited file access and sharing).

• Maintains ideal internet and e-mail connectivity and immediately reports any encountered problems to service provider. Helpdesk Support:

• Provides various technical assistance to PC end users in the area of information technology and related computing problems.

• Ensures availability of needed IT resources and solution for all NMCP PC Users.

JR. TECHNICAL SUPPORT SPECIALIST

ASIA BREWERY, INC.

March 1, 2016 – May 1, 2018

Ayala Avenue, Makati City, PHILIPPINES

• Provide assistance/service to all & remote site staff on all problems relating to PC hardware, software, e-mails, and network connections.

• Ensure all PC’s, laptops, and printers are operational; coordinate with hardware supplier on required PC repair.

• Prepare all necessary documentation covering PC transfers, acquisitions and disposals.

• Check all H.O. and Remote Offices PC/printer connectivity. Report any disconnection and coordinate with proper parties on troubleshooting and reestablishment of connections.

• Assist staff in maintaining their own back-up files.

• Conduct a physical inventory (semi-annually) of all PCs per above scope / dimension. During physical inventory, ensure that only authorized software are installed in all PCs/laptops.

• Implement semi-annual PC/Printer preventive maintenance schedule.

• Setting up new users' accounts and profiles and dealing with password issues.

• Travel for provincial assignments or abroad.

INFORMATION SYSTEM COORDINATOR

BOUNTY AGRO VENTURES, INC.

September 22, 2013 – February 21, 2016

Calamba City, PHILIPPINES

• Directly reporting to head office of IT department and overall responsible in Southern Luzon Area for the following tasks;

- Upgrading, configuring, installing and troubleshooting, networking hardware and software.

- Install and configure computer hardware operating system and applications.

- Monitoring of system performance and implement performance tuning.

- Maintain Security system of all PC users.

- Install and maintain virus protection for all users.

- Provide guidance and assistance in network and back-up maintenance.

I do hereby certify that the above information is true and correct to the best of my knowledge and ability.

BRYAN ARABE

HR cum Admin / PRO

QSA International UAE

Mobile # +971-**-***-****

JULIUS BERNALDEZ PELLAZAR

IT cum Admin

QSA International UAE

Mobile # +971-**-***-****



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