Manager Accounting

Melissa Smith

Clerical support specialist with strong auditing and client relation skills. Computer proficient, high level of detail and accounting related skills.

Work Experience

INTERNAL AUDITOR

FEDEX - Memphis, TN

January 2012 to May 2018

• Staff on FedEx Express internal audits in domestic United States. Developed substantive tests based on risk analyses for accounting revenue, general ledger transactions, and operational compliance with company and government policy.

• Audited executed contracts and invoices based on 13-week, year over year, and five-year activity trending.

• Imported large datasets into Excel and created analytical tests from data based on risk and economic impact. Eliminated duplicate financial transactions and prevented fraud through control enhancement.

• Developed and documented written management joint action plans for control and efficiency improvement.

• Public speaking during exit conference meetings and as Tuition Reimbursement Expert during senior management meeting regarding system tracking changes.

Awarded Department Bravo Zulu award for Above an Beyond on Dispatch and DWS Application audit

INTERNAL AUDITOR

ServiceMaster - Memphis, TN

August 2010 to December 2011

• Conducted branch audits, including entrance and exit conferences for Terminix, TruGreen, and Merry Maids internal audits as sole staff.

• Imported large datasets into Excel and created audit tests based on data risk analyses and economic impact.

• Created substantive tests for employee expense reports, accounts payable, employee files, DOL posters, employee payroll, and employee bonus payments, location chemical inventory (wet and dry), and bags of secured fertilizer. Eliminated duplicate financial transactions and prevented fraud with corrective controls.

• Team audit of AHS (American Home Shield) incentive payments and reserve calculations for anticipated insurance payouts review.

• Communication with branch manager, audit manager, and human resources.

• Performed Sarbanes-Oxley testing: expenditures (A/P), Debt and treasury compliance, accounts payable vendor master file process, tax payment process, payroll, and accounting close. Reported results to audit manager for company certification external audit compliance report.

TREASURY SPECIALIST II

ServiceMaster

March 2009 to August 2010

• Managed all TruGreen, Merry Maids, Terminix, and corporate bank accounts. Created PowerPoint slides of all bank accounts, including bank account wire transfer instructions. Opened / closed existing accounts as needed.

• Downloaded prior day bank transaction activity report daily. Reconciled activity reports and provided to accounting. Performed current day wire and ACH payment transactions in treasury system to meet Federal Reserve deadlines. Initiated SWIFT payments to foreign accounts. Performed currency conversion for international account funds received.

• Set up authorized check signers. Worked on ACH initiative to match ACH EDI payments and to government contract agency and to prevent account set offs. Super user to set up employees on online bank account services.

• Team member on initial set up of Kyriba Treasury Solutions. Decreased open bank accounts and consolidated banks to achieve company cost savings.

• Calculated secured bank account factored receivables payments due for finance contract. Provided information to factoring company for invoicing.

• Team member to open new payment lockbox account.

• Filed claims for unclaimed operating money.

TREASURY CLERK

HARRAHS - Memphis, TN

July 2006 to March 2009

• Managed 450+ bank accounts. Reviewed daily bank activity and completed fraud affidavits for bank activity fraud.

• Provided administrative support to the Executive Vice President and Assistant Treasurer with dotted line responsibility to the Director of Cash Management and Director of Debt/ Investor Relations.

• Transitioned cash bank accounts with check writing to Wachovia bank and held training conference calls with property management for positive pay.

• Set up collateralized mortgage security bank accounts for private equity owners. Bank account point person with accounts payable and accounting to segregate revenue streams from collateralized properties and general revenue and provide daily revenue to the Director of Cash Management.

• Created Letters of Interest, Requests for Proposal, board presentation materials, and contracts for Authorized signer execution.

• Managed secure filing room and maintained files for executed SWAPS, Interest Rate Hedges, Due Diligence Information, Bank Account and ACH Agreement, and Healthcare Agreement.

• Researched accounting information and developed ad hoc reports for the Assistant Treasurer from the monthly consolidated accounting portfolios.

• Drafted initial treasury department responses for property level Gaming Board license renewals.

• Created Treasury Department File policy.

Education

Bachelor in Accounting and Finance

University of Tennessee Knoxville, TN

Certifications/Licenses

Certified Fraud Examiner (CFE)

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